Funky Pigeon Reviews 

329,776
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 16,262 reviews, reviewers had a great experience with this company. Customers consistently find the product selection to be great, offering a wide range of choices for various occasions and personalized items. Many people also highlight the ease of personalizing cards and the overall user-friendly experience of the website. The process of creating and ordering items is often described as quick and straightforward, with many appreciating the convenience. However, some customers also noted issues with delivery, mentioning that items sometimes take extra days to arrive or that multiple items ordered together incur separate postage fees. A few other people also felt that the website could be difficult to use at times, experiencing problems with editing cards, saving progress, or navigating payment verification.

What people talk about most

Product

People report positive experiences with product, particularly praising the wide selection of cards and... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising fast delivery and timely... See more

User experience

Users describe positive interactions with the user experience, often highlighting the ease of use for the... See more

Order

Clients share ambiguous opinions on order experiences, with some finding the ordering process quick and... See more

Website

Reviewers highlight ambiguous aspects of the website, with many finding it easy to use for selecting and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The process is of selecting a card is straight forward although the text options for filling out the card are fairly basic and the choice of cards quite limited. It was promptly done and arrived on t... See more

Company replied

Rated 4 out of 5 stars

I did not find it very easy to edit/personalise my card. I could not view the area I was adding in text until I removed the keyboard icon. So I was doing some of it blind. Especially the lower pa... See more

Company replied

Rated 4 out of 5 stars

This is a great company who provide good service however today I could not find the Apply code box and therefore did not get the 20% off that was advertised in the e mail. This was the only thing stop... See more

Company replied

Rated 4 out of 5 stars

Good choice of cards no worries about getting it to the post box. Quick and easy to add message Would give it 5 stars but only ordered it a few hours ago they have confirmed it's been dispatched so... See more

Company replied


Company details

  1. Gift Shop

Written by the company

Personalised cards & gifts for birthday, anniversary, wedding, mothers day, fathers day, valentines day & all occasions. Next day delivery available

Next day delivery available

Next day delivery for cards and majority of gifts

Next day guaranteed options for working days and Saturdays. First Class Royal Mail delivery also available with 93% of orders received next day Free next day delivery 7 days a week for our Flower bouquets

Contact info

4.0

Great

TrustScore 4 out of 5

330K reviews

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Asks customers to review

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4.0

All reviews

(329,776)

14,784 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always use funky pigeon

Always use funky pigeon. Never had any problems.

7 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Jackie,
We're so pleased to hear you always have a positive experience when using our services. Thank you for your wonderful feedback!
Thanks, Taya

Rated 1 out of 5 stars

Still waiting for order

I ordered my card and paid extra for next day delivery and I’ve still not received it. My order wasn’t even appearing in my account or a confirmation not received yet I had a screenshot of the order and money taken from my account

7 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Sally,
We are very sorry to hear about the issues you've experienced with your recent order, especially after paying for expedited delivery. We understand how frustrating it is when an order doesn't appear in your account and a confirmation isn't received, despite payment being processed. We can see you have been in touch and a member of the team is assisting on this matter.
Thanks, Taya

Rated 1 out of 5 stars

Had a gift card inside one of your…

Had a gift card inside one of your cards and can I activate it can I hell it keeps knocking me of the page so I have to go through it all again then tells me the number they send via email has expired 🫤given up stressed me to the max

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Easy to browse

Easy to browse, choose and personalise cards. Found exactly what I needed for 2 different bdays. I don’t have a local card shop so I find this a really handy way of choosing and posting cards in one go. The addresses of my contacts are stored so easy peasy. Quick turnaround from ordering to dispatch. 👍🏻

30 June 2026
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Reply from Funky Pigeon

Hi Shazza,
Thank you for your fantastic review! We are so pleased to hear how easy you found it to browse, choose, and personalise cards, and that you found exactly what you needed. It's great to know our service is a handy solution for you, especially with the convenience of storing contacts and our quick turnaround.
Thanks, Taya

Rated 2 out of 5 stars

After adding my VIP addresses

After adding my VIP addresses, somehow my card was linked to the wrong one and when I contacted you to change the address immediately I was told it would likely be possible.
I was told to wait for confirmation but I heard nothing. When I contacted you again the next day asking if it had been changed I was told it was too late. I was not impressed. I think that you should have called cancellation option for this very reason.

6 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Jayne,
Thank you for your feedback. We are very sorry to hear about the issue with your card being sent to the wrong address and the frustration this has caused. We understand how disappointing it is when an order cannot be amended in time. We appreciate you bringing this to our attention as we are always looking for ways to improve our services.

Thanks, Taya

Rated 5 out of 5 stars

I like the cards that I've purchased in…

I like the cards that I've purchased in the past. I'm writing a constructive critique not a complaint. I would like to see a more choice. I have been using these for a few years now and im always scrolling past and see the ones I've already bought and sometimes im leaving to competetitors. Who in comparison of catalogues are lacking. The cards are great. Just need a bit more choice. Maybe its a subjective view, because there is a lot of choice but for my liking, cards with not much fuss and photos, with a bit of style and vibrance.

6 September 2025
Funky Pigeon logo

Reply from Funky Pigeon

Hi James,
We truly appreciate your thoughtful feedback and are happy to hear you've enjoyed our cards over the years. It's valuable to know you're looking for more variety, especially in cards with a stylish, vibrant, and unfussy aesthetic. We understand how important it is to have fresh options, and your constructive critique helps us immensely. We are always working to expand our selection and will certainly consider your preferences as we develop new designs. Thank you for your continued support!

Thanks, Taya

Rated 1 out of 5 stars

Dont rely on this company for orders or customer satusfaction

Paid over £10 for one birthday card for next day delivery
For my terminally ill Brother it arrived after four days absolutely totally disappointed. And upset They offered me a credit on my account which I’ve refused. I don’t want a credit. As I don’t want to use this company againI wanted my money back and they have not agreed to honour my request , would not use this company again they’re too unreliable.and not customer focused

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Convenient fast delivery

Great selection of cards and gifts perfect and convenient

7 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Natalie,
We're so happy to hear you found our selection of cards and gifts perfect and convenient! We appreciate your kind words.
Thanks, Taya

Rated 1 out of 5 stars

Shockingly bad

Shocking App. Card arrived with no picture on front cover. Contacting customer services via the App is abysmal compared to Moonpig and others. First and last time using them.

7 July 2026
Unprompted review
Rated 3 out of 5 stars

Paid express just seen est delivery…

Paid express just seen est delivery time is a day after i wanted it delivered!

They use Royal Mail my fingers are crossed it will arrive sooner but not helpful, dont waste your money wanting the express choice.
Royal mail isnt a great choice with their unpredicble delivery.

7 July 2026
Rated 5 out of 5 stars

Sympathy card

An important card , sympathy ,to his sister in law on the death of my husband's brother was ordered and promptly delivered ,many thanks

5 July 2026
Rated 5 out of 5 stars

Easy to navigate for me

Easy to navigate for me
Good updates on progress of order

7 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

We're so glad you found our website easy to navigate and that you appreciated the updates on your order's progress. Thank you for your positive feedback!
Trish

Rated 5 out of 5 stars

Bit expensive but the card was amazing

Bit expensive but the card was amazing. My granddaughter loved it.

10 June 2026
Funky Pigeon logo

Reply from Funky Pigeon

We're so happy to hear that your granddaughter loved the card! It's wonderful to know it brought her joy. Thank you for your feedback.
Trish

Rated 4 out of 5 stars

I love these cards & how easy it is to…

I love these cards & how easy it is to make them, however 2 of my cards this time were from my VIP list but I couldn’t work out how to apply this. Not easy at all! So it’s cost me £18 odd for 4 cards which I think is ridiculous. So very expensive & I’ll have to cut down on them from now on.

7 July 2026

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