Funky Pigeon Reviews 

330,185
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 15,722 reviews, reviewers had a great experience with this company. Customers frequently praise the extensive product selection and the ease of personalizing items with unique designs, photos, and messages. Many found the website and overall user experience straightforward, simplifying the ordering process. Delivery is often noted for being prompt and reliable, with items arriving on time. Conversely, some customers noted issues with delivery, including missing envelopes or delays in receiving orders. Others experienced website difficulties, such as filters not retaining selections, occasional loading problems, or specific navigation hurdles during ordering.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting a good selection of cards and the ability to... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising prompt and quick... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the website and app easy to use... See more

Order

Clients share ambiguous opinions on order, with some reviewers finding the ordering process easy and quick,... See more

Website

People report ambiguous experiences with the website, with many finding it easy to use and navigate, allowing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Found a good card design & could personalise - it arrived on time & was appreciated. I did have trouble using the text colour I wanted in card - the colour choices in circles didn't show properly & o... See more

Company replied

Rated 4 out of 5 stars

The card was great but I was a bit confused with the enclosed gift, I had ordered the box of hero's and you sent me the large Cadbury chocolate bar. I did check the confirmation order email and it di... See more

Company replied

Rated 4 out of 5 stars

Excellent convenience and personalisation of products. Didn’t seem a great variety for an anniversary card though? Also , two items arrived in separate packages at the same time which seems a waste... See more

Company replied

Rated 4 out of 5 stars

Easy to use website but filters were often mixed eg grandson also had grandfather. Pleased with order discount of 30% if two cards purchased. Will order again.

Company replied



Company details

  1. Gift Shop

Written by the company

Personalised cards & gifts for birthday, anniversary, wedding, mothers day, fathers day, valentines day & all occasions. Next day delivery available

Next day delivery available

Next day delivery for cards and majority of gifts

Next day guaranteed options for working days and Saturdays. First Class Royal Mail delivery also available with 93% of orders received next day Free next day delivery 7 days a week for our Flower bouquets

Contact info

4.0

Great

TrustScore 4 out of 5

330K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.0

All reviews

(330,185)

15,222 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Funky Pigeon logo

Reply from Funky Pigeon

Hi MPD,
We appreciate your kind words and are so glad to hear that you consistently receive excellent service from us. Thank you for your feedback!
Thanks, Taya

Rated 1 out of 5 stars

No option to amend order or cancel…

No option to amend order or cancel within 5 minutes of ordering. I understand after it may have neen done but surely theres a time scale that you could.

14 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Nicola,
We appreciate you sharing your feedback regarding order amendments. We understand the importance of flexibility and are actively reviewing our processes to improve this experience for our customers.
Thanks, Taya

Rated 5 out of 5 stars

Always very prompt delivery and good…

Always very prompt delivery and good quality.

14 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Mrs Groves,
We're so pleased you're happy with our prompt delivery and the quality of our products. Thank you for your wonderful feedback!
Thanks, Taya

Rated 1 out of 5 stars

Poor service/unhappy recipient

My husband ordered a dozen red roses and an anniversary card within plenty of time for it to be delivered today (14thJuly) for our anniversary. On the day of delivery he received an email saying the delivery company couldn't deliver & an alternative courier would take another 1-3 days.
To be fair to them the company did however refund the amount paid but I won't be using them again!

14 July 2026
Unprompted review
Funky Pigeon logo

Reply from Funky Pigeon

Hi Deborah,
We are truly sorry to hear about the delivery issue with your anniversary flowers and card. We understand how disappointing it must have been for your special day to be impacted. We appreciate your feedback and regret that we were unable to meet your expectations on this occasion.
Thanks, Taya

Rated 1 out of 5 stars

the delivery was not made

the delivery was not made, what is the point in paying for an express service if the order is not going to be dispatched in time.

13 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Jason,

We sincerely apologize that your express delivery was not made as expected. We understand your frustration, I can see you have been in touch and a member of our team has assisted.

Thanks, Taya

Rated 5 out of 5 stars

It was fun making a card liked it very…

It was fun making a card liked it very much but next time I’ll use my blue lights cardx

13 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Margaret,
We're so glad you enjoyed making a card with us! We appreciate your feedback and hope to see you again soon.
Thanks, Taya

Rated 5 out of 5 stars

yes very good

yes very good

3 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Gail,

Thanks for your review! We are glad you are happy with our service.

Thanks, Taya

Rated 5 out of 5 stars

My go too when I need a card

My go too when I need a card that’s a little different to the norm & that I can personalise with names & photos!
Also great value for money too & arrives either next day of very quickly !!

13 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi CurleyBanker,
Thank you for your wonderful review! We are so pleased to hear that you appreciate the unique and personalized options we offer, as well as our quick delivery. We strive to provide great value and a seamless experience for all our customers.
Thanks, Taya

Rated 5 out of 5 stars

The card is exactly has I order

The card is exactly has I order

10 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Susan,
We are so pleased to hear that the card was exactly what you were looking for! Thank you for taking the time to share your positive feedback.
Thanks, Taya

Rated 5 out of 5 stars

Easy to get into cards

Easy to get into cards. Large variety of really nice
cards. Delivered on time.

12 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Patricia,
Thank you for your wonderful feedback! We are so pleased to hear you found our cards easy to get into, enjoyed the large variety, and that your order was delivered on time. We truly appreciate you sharing your positive experience.
Thanks, Taya

Rated 5 out of 5 stars

Easy to use and guaranteed delivery…

Easy to use and guaranteed delivery gets to it's destination always!

14 May 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Brian,
We're so pleased you found our service easy to use and that your deliveries always reach their destination! Thank you for your positive feedback.
Thanks, Taya

Rated 4 out of 5 stars

Very convenient

Excellent convenience and personalisation of products. Didn’t seem a great variety for an anniversary card though?
Also , two items arrived in separate packages at the same time which seems a waste and extra cost ?

7 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Mark,
Thank you for your feedback. We're glad to hear you found our products convenient and personalized. We appreciate your comments regarding the variety of anniversary cards and the separate packaging for items. We understand your concern about the additional cost and waste, and we'll certainly take this into consideration.
Thanks, Taya

Rated 5 out of 5 stars

Great service thank you

Great service thank you

14 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Claire,
We are so pleased to hear that you had a great experience with our service. Thank you for taking the time to share your positive feedback with us!
Thanks, Taya

Rated 5 out of 5 stars

Anniversary

There was a good choice of cards to choose from. The service was fast and efficient.

13 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Pauline,
We're so pleased you enjoyed the wide choice of cards and found our service fast and efficient! Thank you for your wonderful feedback.
Thanks, Taya

Rated 3 out of 5 stars

The timeline from ordering to delivery…

The timeline from ordering to delivery could have been better, 4 days was required for delivery, however Funky pigeon could not deliver for 9 days which is far longer than the postal service.

13 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Dianne,
We are truly sorry to hear about the extended delivery time for your order. We understand your frustration with the delay and we are actively reviewing our delivery processes to prevent similar situations in the future.
Thanks, Taya

Rated 5 out of 5 stars

Easy to do

Easy to do , managed to get loads of photos/content on my cards , great deals too .

14 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Melissa,
We're so pleased you found the process easy and were able to include plenty of photos and content on your cards, and that you appreciated our deals! Thank you for your feedback.
Thanks, Taya

Rated 3 out of 5 stars

Problem with ordering an anniversary card

I tried three times on my laptop to complete my order but I couldn't get past of the 'add a gift card' stage as there was no option to continue without adding a gift card. This took a lot of time and was frustrating. I finally managed to complete my purchase on my phone.

14 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Margaret,
We appreciate you sharing your experience. We are truly sorry to hear about the difficulties you encountered trying to complete your order on your laptop. Your feedback is valuable as we continuously work to improve our services.
Thanks, Taya

Rated 5 out of 5 stars

Funky Pigeon every time

Funky Pigeon makes everything so easy when ordering cards. I have been using Funky Pigeon for some time now and have never had a reason to complain

14 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Sandra,
We're so happy to hear that ordering cards from us is always easy for you! It's wonderful to know you've been a long-time customer and have never had a reason to complain. Thank you for your continued support!
Thanks, Taya

Rated 4 out of 5 stars

Great selection

Great selection
Usually fast delivery
Easy order page
Never needed customer service
Only the high prices as a slight negative

14 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Cheryl,
Thank you for your feedback! We're delighted to hear you appreciate our selection, fast delivery, and easy ordering process. We understand your comment about pricing.
Thanks, Taya

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