I would like to update my review score from 2 stars to 5 stars. I recently wrote a review of From You Flowers in which I gave only 2 stars due to problems with delivery and poor communication tha... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Terrible experience - Missing items, wrong vase, and insulting $10 refund offer! Do not trust this company. The bouquet delivered looked completely different from the website photo. To make matter... See more
Company replied
I gave this company 4 stars mainly because, in both cases, the flowers arrived on time. As expected, I did not get feedback on the funeral flowers I sent; I’m assuming they were okay. I did get to... See more
Company replied
I ordered an orchid plant for my aunt’s 100 birthday celebration. We live in different states so I didn’t personally see the plant. I heard from her that she is enjoying it and it is very beautiful.... See more
Company replied
Company details
About From You Flowers
Written by the company
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise on elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Guarantee
100% satisfaction guarantee
From You Flowers, LLC offers a 100% satisfaction guarantee. If you are not satisfied with our service for any reason feel free to contact us. We will either refund your money or redeliver a new product. The choice is yours! Problems are rare, but when they occur From You Flowers is available 24 hours a day to help you.
Contact info
143 Mill Rock Road East, 06475, Old Saybrook, United States
- 1 800 838 8853
- WeCare@FromYouFlowers.com
- www.fromyouflowers.com
From You Flowers Discounts
You should know
3.2
Average
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
this was the smallest flowers ever in…
this was the smallest flowers ever in life the worst.
25 June 2026
Reply from From You Flowers
Thank you for taking the time to share your feedback. We sincerely apologize that the flowers did not meet your expectations. We appreciate you bringing this to our attention and for giving us the opportunity to resolve the issue. Your feedback is valuable to us, and we are committed to improving our products and service. Thank you again for allowing us to make things right.
Reply from From You Flowers
We're so grateful that you took the time to share your experience with us.
Ease of navigating website to select…
Ease of navigating website to select many floral options to place order with a discount offered.
1 July 2026
Reply from From You Flowers
We appreciate your review and appreciate you taking the time.
Online Flowers
Easy to use website. Abundance of flower arrangements to choose from. Available coupon to use. Fair pricing.
30 June 2026
Reply from From You Flowers
Thank you for taking the time to review your experience with our service.
Reply from From You Flowers
Thank you for your review. We're delighted to hear the flowers were beautiful and that your order arrived quickly. We appreciate your support!
fast ordering
30 June 2026
Reply from From You Flowers
Thank you for your review. We're delighted to hear the ordering process was fast and convenient. We appreciate your support!
Easy order!
30 June 2026
Reply from From You Flowers
Thank you for your review. We're delighted to hear that ordering was easy. We appreciate your support and look forward to serving you again.
quick and easy to use
30 June 2026
Reply from From You Flowers
We're so grateful that you took the time to share your experience with us.
Reliability
My second time placing order, first time was valentines day this year, find them reliable.
30 June 2026
Reply from From You Flowers
We appreciate your review and appreciate you taking the time.
I very much dislike that I can't know…
I very much dislike that I can't know that the plant I chose will not be small and insignificant when I paid for premium one. I know flowers are the usual, but, my daughter in law loves plants. I chose the largest and prettiest spath plant that I could, and then found there was no way to know what size it is! I will follow up and if it is small, I will be complaining because a death of a child is far more important than making ten more dollars. It should show that my concern is BIG....like the price!
29 June 2026
Reply from From You Flowers
Thank you for your feedback. We sincerely apologize for the frustration and concern caused by the lack of clear size information for the plant you selected. We understand how important it is to choose a meaningful and substantial sympathy gift, especially when expressing support during the loss of a child.
We appreciate you taking the time to share your concerns and provide your perspective. Your feedback is valuable and helps us better understand how important product details are when customers are making thoughtful decisions for significant life events. Thank you as well for allowing us the opportunity to address your concerns and work toward a resolution. We truly appreciate your feedback and the chance to make things right.
I found what I needed easily
I found what I needed easily. The prices were reasonable. I would have loved to have a ribbon on the plant but it wasn't an option.
29 June 2026
Reply from From You Flowers
We appreciate your review and appreciate you taking the time
easy breezy lemon squeezy
29 June 2026
Reply from From You Flowers
Thank you for your review. We're thrilled to hear the ordering process was easy and enjoyable. We appreciate your support and look forward to serving you again.
It kept saying free delivery but when I…
It kept saying free delivery but when I completed the order I was charged $14.99 delivery. I wasn't happy about that.
29 June 2026
Reply from From You Flowers
We are sorry to hear about the confusion regarding the delivery fee. We understand your concern after seeing a free delivery offer and then being charged for delivery at checkout. A supervisor has reached out and left both a voicemail and an email to discuss your concerns and work toward a resolution. We appreciate your feedback and the opportunity to address this matter.
Reply from From You Flowers
Thank you for your feedback. We're delighted to hear that you found our website easy to navigate. We appreciate your support and look forward to serving you again.
Reply from From You Flowers
We appreciate your review and are glad to hear that you found the ordering process easy and the delivery timely. Thank you for taking the time to share your positive experience.
Reply from From You Flowers
Thank you for your review! We're so glad you found the experience quick and easy.
I love ordering flowers from this site
I love ordering flowers from this site. Been using this site for almost 4 years now. Great flowers & decent pricing structure. Never ever had an issue ordering from here.
29 June 2026
Reply from From You Flowers
We appreciate your review and appreciate you taking the time.
Ridiculous that I'm forced to buy a…
Ridiculous that I'm forced to buy a higher priced arrangement for deivery this area. Why does the size matter? Seems like gouging.
29 June 2026
Reply from From You Flowers
Thank you for taking the time to speak with us regarding the pricing of the arrangement for your delivery area. We appreciate the opportunity to explain how pricing may vary based on location.
Reply from From You Flowers
We appreciate your review and appreciate you taking the time.
Easy web page to use
29 June 2026
Reply from From You Flowers
We appreciate your review and appreciate you taking the time.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.