Friscoguns Reviews 82

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the excellent prices and the wide selection of products available, often finding the best deals compared to other retailers. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving quickly and in excellent condition. Reviewers also commend the exceptional customer service, noting the helpfulness, responsiveness, and clear communication from the staff throughout the purchasing process. However, some customers also noted concerns regarding additional fees, which they perceived as hidden or excessive, impacting the overall cost of their orders. Additionally, a few people mentioned receiving an opened package that appeared to be a return mistakenly sent out as new.

What people talk about most

Price

Consumers find price to be a positive aspect, with many reviewers highlighting competitive and excellent... See more

Product

Reviewers mention positive feedback about product quality, with many describing items as gorgeous and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting the extremely... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent communication and... See more

Order

Customers had positive experiences with order, praising the smooth process, easy ordering, and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Their customer service was great. They answered to my emails, they addressed my concerns and followed up with verifying what I was requesting was what I did want to purchase, model size, number and co... See more

Rated 5 out of 5 stars

I recently purchased a gun from Frisco and process was as smooth as silk with great communication. FedEx was having some sort of tracking issue on their site, so I reached out to Frisca during after... See more

Rated 5 out of 5 stars

I ordered two boxes of bullets for reloading from Frisco Guns and waited for shipping notification. On the second day I contacted them to ask when the bullets would ship when FedEx showed up and put... See more

Rated 5 out of 5 stars

Ordering was easy, prices were great, shipping was a bit on the slow side, but I wasn't in a hurry to receive my order. Just be sure you read their payment preferences. A recommended place to shop!... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

82 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

GREAT and I mean GREAT communication!

GREAT and I mean GREAT communication!! I bought my Derya DY9 Island through them and will continue to send people to frisco guns. Any of my future purchases will definitely be coming back to frisco. I will admit the cash app pay made me feel a little sketch at first. But they delivered on promises and the gun arrived very quickly. They respond quickly to emails and don’t play games with you I truly appreciate it. If you have any doubt just look at the other reviews these are great people. Shout out to Mark and Jen with the customer service.

15 April 2026
Unprompted review
Rated 1 out of 5 stars

Doesn't even verify if AI answers are true.

Called the business for an inquiry and they insisted on text instead. I asked them to verify if the specific S&W revolver I was about to order was a no-lock version and they sent me a copy-pasted AI slop answer on the model in general that turned out to be completely false.

Be wary of any information you receive from them, if you intend on still doing business here.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Honest revoew

First, I ordered ammo here because lowest rate.
Second, I liked here because they were pretty friendly as I received surprising thank you email.
Third, I may come back for refills.

23 April 2026
Unprompted review
Rated 4 out of 5 stars

Great

I messed up and he made sure it got fixed and made sure my gun got out fast.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Awesome

Hi folks!
I highly recommend Frisco guns for your online purchase option.
I am old school, I like to be able to see, touch, and hold any item that I purchase. But that being said, I never purchased a firearm online before!
Due to the fact that my local business could not get what I wanted, I was on a “Wish list” for 2 1/2 months and lost patients.
So I went to gun broker And found what I was looking for, Frisco guns had it!
I think I got their phone number and called them, the owner of the establishment stayed on the phone with me for 45 minutes! That, is unheard of.
You got me through the purchasing process with these!
I received my item within the week!
This is a great establishment to do business with! A+ for Frisco guns

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Friscoguns provided an outstanding service and shipping!

Friscoguns provided a great experience to shop from. I bought 10 boxes of ammo and the ordering process and shipping were flawless. Not only that my order was received in a very timely matter, via FedEx, Friscoguns circled back to ensure I actually received it. That was a very courteous and professional service. Thank you so much. I would absolutely shop again at Friscoguns.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Customer service is worth giving them your business

Tough start as the laser sight I was sent was defective from the manufacture. They had no issue with a return , straight forward to do. They had to order a replacement and I asked if they could check to see if it functions. Jennifer actually called me to see if she was testing it properly and checked with a coworker. They made sure it was and even sent me a video of it working. Can’t ask for more than that kind of effort.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Fast and friendly, straight shooters

I worked with Mark and Jen of the Frisco Guns team when I had questions about an order I placed. They were not only extremely quick to respond, but the answers were straight forward and helpful. They even anticipated questions I might ask and gave me additional detail that helped me without multiple interactions. Internet firearms purchasing can be hit or miss with some really shady businesses but Frisco Guns hit a home run with me and for that I will always be grateful.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

This shop is great to work with

This shop is great to work with. I had a couple questions before placing my order, and my emails were answered within minutes. Highly recommend trusting this shop with your business!

29 March 2026
Unprompted review
Rated 5 out of 5 stars

Best customer service

Best price on new Colt LE6920 but even better customer support. They took the time to research and accurately answer all my questions about the rifles they sell. Fast delivery on exactly what I ordered. Top notch company, you’ll be happy when you purchase through them.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

A++ Great Shop

Great shop to deal with, had product on hand that I was after and went above and beyond to complete the transaction. Great communication, and was an absolute pleasure to do business with. Looking forward to doing future business!!

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Frisco Guns is Awesome!

Frisco Guns has been great to do business with. They have incredibly competitive pricing, and are extremely response to email inquiries and requests. That coupled with extremely fast shipping has created an excellent customer experience. I will continue to do business with Frisco Guns any chance I get.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Mark is awesome

Mark is awesome, super response and quick to ship. I will be returning to purchase more from him soon!

23 March 2026
Unprompted review

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