So increadibly smooth! Easy to find the nearest trailer of the kind we needed and good instructions in the app how to pick up and return. Also simple to add one extra hour when we realized we needed... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Next level experience. Booking, unlocking via bluetooth, bringing back, all hassle free and easily done in your phone. The value is incredible. I used to rent from the gas station before, but the pric... See more
Company replied
I got the trailer from Elgiganten, Kungens Kurva. The trailer was in great shape and everything from Securitas wire to lock and Light worked great. Easy to fetch and return, since the parking position... See more
Company replied
Rented a trailer multiple times already. Very convenient and well-priced. Only had an issue once, which was resolved well by their customer service.
Company replied
Company details
Written by the company
Since 2004, Freetrailer has been committed to enhancing customer experience through our sharing economy solution. Our mission is simple: to offer free access to trailers and electric cargo bikes for those in need. Our principle, "We make sharing easy," is brought to life with our award-winning app, enabling self-service pick-ups and returns. With partners like IKEA, Elgiganten, Byggmax and POWER on board, accessing a Freetrailer is convenient, affordable and easy, ensuring our users always find what they need close by.
Contact info
Dampfærgevej 10, 2100, København, Denmark
- +4588537700
- info@freetrailer.com
- www.freetrailer.dk
4.8
Excellent
20K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Simple and cheap.
2 June 2026
Unprompted review
Reply from www.freetrailer.com
Hi Christian,
Thank you for your review.
We’re glad to hear you found it simple and cheap. Thanks for choosing Freetrailer, and we hope to see you again next time you need a trailer!
Best regards,
Freetrailer
Easy to pick up
Easy to pick up . It is nice i was able to rent for so long. And for sure i will rent again 🫡
1 June 2026
Unprompted review
Reply from www.freetrailer.com
Hi Ion,
Thank you for your review.
We’re happy to hear that pickup was easy and that you appreciated the flexible rental period. It’s great to know you’ll be renting again!
Best regards,
Freetrailer
Reply from www.freetrailer.com
Hi Far,
Thank you for your review.
We’re glad to hear you find it easy to use and that you like the app.
Best regards,
Freetrailer
Reply from www.freetrailer.com
Hi Roger,
Thank you for your review.
Great to hear that everything was good. Thanks for choosing Freetrailer - we appreciate it!
Best regards,
Freetrailer
Easy to rent.
31 May 2026
Unprompted review
Reply from www.freetrailer.com
Hi,
Thank you for your review.
We’re glad to hear you found it easy to rent, and we hope you'll rent from us again!
Best regards,
Freetrailer
Reply from www.freetrailer.com
Hi Therese,
Thank you for your review.
We’re glad to hear you find it very easy to use our app and service. Hope to see you again!
Best regards,
Freetrailer
The trailer was in perfect condition…
The trailer was in perfect condition and very clean.
It was easy to book, pick up and return.
And the price very responsible
31 May 2026
Unprompted review
Reply from www.freetrailer.com
Hi Babbajohn,
Thank you for your review.
We’re happy to hear that the trailer was in perfect condition and very clean, and that you found the booking, pickup and return process easy. It’s also great to know you were satisfied with the price.
Best regards,
Freetrailer
Excellent experience and nice trailor.
Excellent experience and nice trailor.
31 May 2026
Unprompted review
Reply from www.freetrailer.com
Hi Muhammad,
Thank you for your review.
We’re happy to hear you had an excellent experience and liked the trailer.
Thanks for choosing Freetrailer, and we hope to see you again next time you need a trailer!
Best regards,
Freetrailer
Quick and easy way to rent a quality…
Quick and easy way to rent a quality trailer.
31 May 2026
Unprompted review
Reply from www.freetrailer.com
Hi Rene,
Thank you for your review.
We’re glad to hear you found it a quick and easy way to rent a quality trailer.
Thanks for choosing our service!
Best regards,
Freetrailer
Reply from www.freetrailer.com
Hi Bettina,
Thank you for your review.
We’re glad to hear you find Freetrailer easy to use and low cost.
Thanks for choosing us, and we hope to see you again next time you need a trailer!
Best regards,
Freetrailer
Easy
Easy, fast set up of app. Trailer was just what I needed when I needed it. No need to interact with customer service reps. Just over all great!!!
30 May 2026
Unprompted review
Reply from www.freetrailer.com
Hi Christopher,
Thank you for your review.
We’re glad to hear the app was easy and quick to set up, and that the trailer met your needs perfectly. It’s great to know everything worked smoothly without any need for support.
Thanks for choosing Freetrailer, and we hope to see you again next time you need a trailer!
Best regards,
Freetrailer
Reply from www.freetrailer.com
Hi Nerijus,
Thank you for your review.
We’re really happy to hear you think we’re the best app with the best service.
Thanks for choosing Freetrailer, and we look forward to seeing you again next time you need a trailer!
Best regards,
Freetrailer
Reply from www.freetrailer.com
Hi Eduard,
Thank you for your review.
We’re glad to hear you were happy with the trailer, the price, and that everything went smoothly.
Thanks for choosing Freetrailer, and we hope to see you again next time you need a trailer!
Best regards,
Freetrailer
Very easy and affordable
30 May 2026
Unprompted review
Reply from www.freetrailer.com
Hi Eddy,
Thank you for your review.
We’re glad to hear you found Freetrailer very easy and affordable.
Thanks for choosing us, and we hope to see you again next time you need a trailer!
Best regards,
Freetrailer
Working perfect and easy to use
30 May 2026
Unprompted review
Reply from www.freetrailer.com
Hi Ulf,
Thank you for your review.
We’re glad to hear everything is working perfectly and that you find it easy to use.
Thanks for choosing Freetrailer, and we hope to see you again next time you need a trailer!
Best regards,
Freetrailer
Great service
29 May 2026
Unprompted review
Reply from www.freetrailer.com
Hi,
Thank you for your review.
We love hearing that you've experienced great service with us - thanks for sharing!
Best regards,
Freetrailer
Getting and delivery of the trailer was…
Getting and delivery of the trailer was easy using the app, although using the app the first time required many informations.
29 May 2026
Unprompted review
Reply from www.freetrailer.com
Hi Erik,
Thank you for your review.
We’re glad to hear that both pickup and return of the trailer were easy to manage through the app. We understand that the first-time setup can require a bit more information, and we appreciate your feedback on that.
Best regards,
Freetrailer
Reply from www.freetrailer.com
Hi Maria,
Thank you for your review.
We’re glad to hear you find Freetrailer easy to use and are happy with both the trailers and pricing.
Best regards,
Freetrailer
Reply from www.freetrailer.com
Hi Alborz,
Thank you for your review.
We’re happy to hear that you find Freetrailer easy to use and cost efficient. Thanks for choosing us, and we hope to see you again next time you need a trailer!
Best regards,
Freetrailer
Reply from www.freetrailer.com
Hi Brenda,
Thank you for your review.
We’re glad to hear there were no hassles and that you find the app easy to use. Welcome again next time you need a trailer!
Best regards,
Freetrailer
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