Applied online, testing kit arrived fairly quickly. Instructions simple to follow. Returned in postbox, took about 3 days for lab to receive my kit. Results were sent through the next day via text mes... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My experiance was great, fast and easy to do. But it's a shame my friend who is over 25 is denied access, she has to first get a nurse appointment which is hard to do with covid restrictions she had... See more
Fast, efficient, effective. Sent my samples off on Thurs and I had the results back on Monday morning, which was quicker than expected. Saved me waiting for a clinic appointment was so much more conve... See more
I honestly love this service so much. So reliable and the fact that you can see what stage your specimen is at/ when it is being processed is honestly the best feature. I have a high level of health... See more
Company details
Written by the company
The freetest.me service offers free chlamydia testing and HIV testing in participating regions. Simply visit freetest.me to see if you're eligible to order a free STI test kit.
Contact info
Meadowhall Business Park, S9 2EQ, Sheffield, United Kingdom
- 03333444462
- help@preventx.com
- www.freetest.me
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service that was simple to use
Great service that was simple to use throughout. Ordering the kit was easy and the kit came in discreet packaging. Instructions were easy, and received the results back only 3 days after I posted it. They also send SMS reminders to do the test which I found useful, and their website gives a detailed overview of the test results.
Only feedback I’d give is the lancets for blood testing seemed to use slightly larger needles than I’ve had on lancets before, which resulted in some bruising and discomfort for a few days on the fingers they were used on. Only other feedback would be to provide a pipette to transfer the urine sample to the test tube to avoid potential mess! But not the end of the world and better to cut down on plastic if possible I guess.
Overall, great service :)
Great initiative.
I think it's great that a service like this is free and available for people to use. I do however think the age limit should be lifted.
Great service. Easy to utilize and super beneficial.
Great service quick results thanks so…
Great service quick results thanks so much
I got the results quicker than…
I got the results quicker than expected. Testing materials were easy to use.
Difficult to get sufficient blood…
Difficult to get sufficient blood samples even after 3 tries

Reply from Freetest.me - Free Sexual Health Testing
Easy and quick to do
Easy and quick to do, results came back fast (I checked via the code online before I got a text) would 100% recommend for peace of mind
Overall good service
Kit easy to use, instructions straight forward, results processed timely and site easy to access and clearly presented. However, the sample was taken and posted on 3/10/22 as directed but not actually received in lab until 12/10/22. States that sample should be processed quickly after collected and was haemolysed due to long transit time so not sure why it took so long to be received. This caused anxiety as kept checking site for receipt and almost emailed to request another kit.

Reply from Freetest.me - Free Sexual Health Testing
Quick, free & reliable!!!
Ordered this on the 4th of this month, it came on the 5th. I sent it off same day & got my results on the 8th!! Amazing.. better then having to wait the usual 2-3 weeks. Free test kit & freepost back to the lab. I deffo recommend if you need fast results & I also would say order at 12 midnight :)
But the blood test
All was fine but the blood test.
Even when pricking 3 fingers it was rather difficult to provide an ample amount of blood
Amazing service!
Amazing service! Fast easy confidential
What could be better!
Recommend
Total waste of time
Out of Validation (0.176 COI)
Out of Validation (0.145 COI)
The sample may have been tested (see event log) however due to time between collection and testing a reliable result cannot be issued.
From the time I collected the test to posting it was less than 12 hours, these are the results. It was painful sticking myself with a needle to get the blood and apparently a complete waste of time.
We are so lucky to have this service
This is such an excellent service. So efficient, quick and discreet. A real help.
really impressed
genuinely really impressed. incredibly speedy service, totally discreet packaging and easy to use kit
Results were really quick
Results were really quick. Test pack was very easy to use and simple.
Quick sti check without being embarrassed
This service is great kit posted to you very quick and conveniant. Very pleased with the service.
Free tests with swift results
An excellent and easy way to be tested
An excellent and easy way to be tested. Very clear instructions to do the test at home. Very easy to get the results. No need to go out to have the test, I would highly recommend it.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







