Freetest.me - Free Sexual Health Testing Reviews 

1,763
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Applied online, testing kit arrived fairly quickly. Instructions simple to follow. Returned in postbox, took about 3 days for lab to receive my kit. Results were sent through the next day via text mes... See more

Rated 5 out of 5 stars

My experiance was great, fast and easy to do. But it's a shame my friend who is over 25 is denied access, she has to first get a nurse appointment which is hard to do with covid restrictions she had... See more

Rated 5 out of 5 stars

Fast, efficient, effective. Sent my samples off on Thurs and I had the results back on Monday morning, which was quicker than expected. Saved me waiting for a clinic appointment was so much more conve... See more

Rated 5 out of 5 stars

I honestly love this service so much. So reliable and the fact that you can see what stage your specimen is at/ when it is being processed is honestly the best feature. I have a high level of health... See more

Company details

  1. STD Testing Service

Written by the company

The freetest.me service offers free chlamydia testing and HIV testing in participating regions. Simply visit freetest.me to see if you're eligible to order a free STI test kit.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,763)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service that was simple to use

Great service that was simple to use throughout. Ordering the kit was easy and the kit came in discreet packaging. Instructions were easy, and received the results back only 3 days after I posted it. They also send SMS reminders to do the test which I found useful, and their website gives a detailed overview of the test results.
Only feedback I’d give is the lancets for blood testing seemed to use slightly larger needles than I’ve had on lancets before, which resulted in some bruising and discomfort for a few days on the fingers they were used on. Only other feedback would be to provide a pipette to transfer the urine sample to the test tube to avoid potential mess! But not the end of the world and better to cut down on plastic if possible I guess.
Overall, great service :)

7 November 2022
Unprompted review
Rated 5 out of 5 stars

Great initiative.

I think it's great that a service like this is free and available for people to use. I do however think the age limit should be lifted.

Great service. Easy to utilize and super beneficial.

1 November 2022
Unprompted review
Rated 2 out of 5 stars

Difficult to get sufficient blood…

Difficult to get sufficient blood samples even after 3 tries

17 October 2022
Unprompted review
Freetest.me - Free Sexual Health Testing logo

Reply from Freetest.me - Free Sexual Health Testing

Hi,

I am sorry to hear that you weren’t able to get enough blood. We know some people struggle and are always looking for ways to help make it easier. We have support videos here https://www.freetest.me/self-sampling-videos that provide extra advice.

You can also always call our team for support on 0333 344 4462 or email info@freetest.me.

Best wishes

Rated 5 out of 5 stars

Easy and quick to do

Easy and quick to do, results came back fast (I checked via the code online before I got a text) would 100% recommend for peace of mind

18 October 2022
Unprompted review
Rated 3 out of 5 stars

Overall good service

Kit easy to use, instructions straight forward, results processed timely and site easy to access and clearly presented. However, the sample was taken and posted on 3/10/22 as directed but not actually received in lab until 12/10/22. States that sample should be processed quickly after collected and was haemolysed due to long transit time so not sure why it took so long to be received. This caused anxiety as kept checking site for receipt and almost emailed to request another kit.

14 October 2022
Unprompted review
Freetest.me - Free Sexual Health Testing logo

Reply from Freetest.me - Free Sexual Health Testing

Hi,

I am sorry to hear about the delay in receiving your results. We have had some significant delays as a result of the recent postal strikes, which this has caused delays for some people's results.

Best wishes,

Rated 5 out of 5 stars

Quick, free & reliable!!!

Ordered this on the 4th of this month, it came on the 5th. I sent it off same day & got my results on the 8th!! Amazing.. better then having to wait the usual 2-3 weeks. Free test kit & freepost back to the lab. I deffo recommend if you need fast results & I also would say order at 12 midnight :)

8 October 2022
Unprompted review
Rated 1 out of 5 stars

Total waste of time

Out of Validation (0.176 COI)
Out of Validation (0.145 COI)
The sample may have been tested (see event log) however due to time between collection and testing a reliable result cannot be issued.

From the time I collected the test to posting it was less than 12 hours, these are the results. It was painful sticking myself with a needle to get the blood and apparently a complete waste of time.

22 September 2022
Unprompted review
Rated 5 out of 5 stars

really impressed

genuinely really impressed. incredibly speedy service, totally discreet packaging and easy to use kit

8 September 2022
Unprompted review

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