FreeLogoServices Reviews 

Great design team and good marketing strategies.

I rarely write reviews but believe it necessary regarding my experience with a recent order I placed with Freelogoservices.
Despite placing an order over a month ago, I have not received the products ordered, nor have I received any information on where it is, or when I can expect it, despite numerous attempts to contact the company. Their website has had it "In Production" for nearly 4 weeks. On complaining to the company, I have been asked to reorder rather than resolve the issue with the current order and to wait another 3-4 weeks. I have now asked for a refund, but doubt I will receive one based on experience to date.
This is not a rant, but more a note of caution for anyone considering purchasing from this company. I am happy that some people have had a positive experience with them, but note that many others have had the same experience as me.
They may respond to this review, but they have burnt their bridges with me through many vague responses that are just a play for time. I expect any response will be more of the same so will ignore it and suggest you do the same!
UPDATE (25th Sept)! I am surprised to find that the company has made a genuine effort to resolve the situation including a full refund. I have submitted another order based on their response. Given this, it would be unfair to leave a one star review so feel four stars is now fair.

I order my business card a week ago I still I haven’t received my card or my refund. Don’t not order from this website. Zero customer service help I try contact them no answer.

I designed and ordered some business with this company. All seemed well initially. When I received the business cards the print quality was a little disappointing but essentially acceptable. Unfortunately the business cards arrived in packaging so battered that I cannot use it as intended store the cards.
However here is the real issue. I have not received my digital file for the artwork/design. I have emailed the company 3 times over a 4 week period to enquire why there is no option to download my paid for design but have had NO REPLY AT ALL. They claim there is a 24 hours response to email. Their chat facility is constantly unavailable. I can find no telephone number to call them.

I really like your app it help to get the work done, thank you🙏

Great quality and speedy service.

Freelogoservices is a great professional company, highly recommended.

After the initial order is placed, there seems to be a slower response time for questions or concerns.

UPDATE -28/02/2022
After giving the company the opportunity and four weeks to rectify still nothing no website transfer or even anyone to speak to in regards to it. They say on the chat their supervisor will get back to me and still yet no correspondence. As you can see from their response they state " two month credit to cover the next two recurring monthly payments as well" however today they attempted to take more money out of my account!!! If i could give them 0 star i would!!! i have now decided to move to a different company!!!
(please see previous thread below)

Quick and easy to design your own logo. I had tried a number of platforms but this was one of the best. Highly recommend.

I ordered some business cards from Free Logo Services, delivery was fast, but there was an issue with the cards. I contacted customer service and got a response from Kushal, after several emails I was told they were reviewing my case and troubleshooting as necessary and would reach out soon. This was on 16 February and I have not heard back since, I emailed the 22 February asking for an update, but my email has gone unanswered!

I will update and give a full review once I have been contacted with the outcome as I wish to be fair and give the company a chance to amend. The quality of their product is good and the delivery fast, but unfortunately there was an error with the printing which needs to be put right.

worst experience ever. they are just people who waste our time. they are saying that its free, but in the end - when you edit evrything and etc - they ask for 60 dollars. lol

Ordered a number of items for delivery to the UK on 20th January. Business cards and car magnet showed as dispatched and arrived in good time. However as yet we STILL have not received the bulk of our order which is polo shirts and hoodies with logos. We emailed to ask where they were but were fobbed off saying that we must have them by now, ask your neighbours etc. The website says they're still in production!? Our MD got involved and sent another email which as yet has been ignored. All in all a very poor service and my business remains over £250.00 out of pocket! Not good.

FreeLogoServices provided my with everything I needed to create a great Logo for my new company.

It all looks good on screen but when you get it the colours are incorrect as there is no facility to check the colour code. The screen image is not what you get. Customer service non existant - its all the customers fault!

Excellent, proffessional and easy to do...GREAT PROUCT AND SERVICE...THANKS!

Very good service.
Thanks

Very professional service and quality merchandise.
Would highly recommend and definitely use them myself again. *****

Plenty of quality logos to choose from, although highly recommended to make little tweaks and/or add text in order to make your logo unique, as other companies are able to purchase the same logo after you, and that company can also tweak their version.

You can save your chosen / tweaked logo into your account-folder and edit it at any time. If you then decide that you want to download your logo to use for business cards, garments, websites, etc, then you pay the required fee of £32 (UK) , which is quite reasonable compared to a company who could charge significantly more to create a logo for you.

You can make further tweaks to your logo (font/colours) within the first year, but will then have to pay a smaller fee for such changes AFTER one year (approx' up to £15, possibly less with discount), which is why I have given my review 4-stars, as I assumed I could make font/colour changes to my logo text anytime after I bought my finalised logo, and not just within one year.

Good helpful customer service with detailed and polite responses, and I would recommend FreeLogoServices.

Thanks & Regards
DM

They advertise as FREE logo designer but they take your designed logo hostage (they dont let you download anything) until you pay about 30 EURO
such a scammmm
do NOT use this site