FranFund Reviews 111

First rep was replaced unexpectadly after doing nothing for 2 months. 2nd rep sent some basic spreadsheets that the first rep could have sent the day after FranFund pulled my payment out of the account. Also those spreadsheets will have to be refilled or at least copy pasted to the bank later. Reps NEVER answer the phone, and may call back the next day. Expect no more than one communication per day. It took me over 7 months to get taken care of what I hired them to take care of. I went through the SBA process, which I know isn't easy... but FranFund was a total waste of money and time.

Becca was great throughout the process. Efficient and good follow through.

The process of proceeding through this loan process was long. It could have been better if we didn't have to send in so many repat copies of items. Once everything had been completed, there were few documents that didn't follow to the next phase of the process. This made the process frustrating.

Fran fund pre-qualified me and prepared me on what to expect regarding the SBA loan process. This was very valuable to know and gain confidence knowing I would be approved.

Morgan and Genesis were great to work with and very professional. Thank you!

Since this was different and there was no guidance on this, Franfund was very hopeful about going through the process necessary to complete it.

We have been working with Robin Jacobs for a few months now and we could not be happier. She has walked us through each step of the process and answers any questions we have quickly and professionally. We would recommend Robin and FranFund to anyone looking for services they offer.

The team have a lot of experience

Hi. The reason for the 3 stars is because I had to do a lot of follow up with the original two people that were assigned to my account. Once my account was reassigned to Jessica Smith, everything went smoothly. I had to escalate several times because I wouldn't get a response from my representative.

FranFund gave me solid advice on how to properly complete my SBA paperwork, so that I could get approval for funding. I would not have been able to complete the paperwork on my own. FranFund helped me launch my family-owned business and helped make our dreams come true.

Everyone has been very helpful and understands that this process is both something very new and a bit scary.

Becca was awesome and helped make a lot of complicated issues very easy for us to navigate. It really took a lot of stress off our shoulders.

Robin Jacobs was wonderful to work with. She provided clear and easy to understand direction throughout the process.

Great experience

Everyone was very helpful through the process - full explanations and assistance

Jamie was very helpful. He walked us through our possibilities based on our strengths and experiences. When it was time to make our decision he was a good sounding board but didn’t pressure us one way or another. He was a true partner in finding the right fit for us.

I think you guys need to get with the technology that allows me to jump on your employees schedule for a meeting versus playing phone tag back and forth three or four days to set an appointment for the following week. There's different calendar programs that allow you to do that that make it convenient for both you and your customers.

I was impressed with the level of thought and planning that went into my ROBS (Rollovers as Business Startups) transaction. The binders provided are incredibly thorough, covering every detail of the setup process for both the corporation and the 401(k). Franfund went above and beyond by walking me through the binders, ensuring I understood everything involved. Their attention to detail and commitment to making the process clear and manageable are truly commendable. Highly recommend!

Tyra was the key to making our experience with Fran Fund smooth and helpful. There was a lot of detailed paperwork which was somewhat and daunting, she kept us calm and on point throughout the entire process. Our calls or emails were always promptly answered with professionalism and calmness. It was Awesome to work with a true and knowledgeable professional. I highly recommend Fran Fund and especially Tyra Haizlip.

Tyra and the staff were excellent in all aspects of the process. It was such a smooth transition. They prepared me for everything and was very helpful with any questions and concerns that I had. I am definitely looking forward to working with them again. Truly high class experience. I would give more stars if I could!

I had an exceptional experience working with FranFund to secure my SBA loan. Their team was highly professional, thorough, and systematic in their approach, yet consistently courteous and approachable. They transformed a complex and intimidating process into something smooth and manageable. FranFund tailored a custom financial solution to meet my specific needs, and the result far exceeded my expectations. I highly recommend their services to anyone seeking expert guidance in business financing.