FranFund Reviews 111

Super professional and knowledgeable about the process. I intend to work with them on our second store.

Kim Do was my plan administrative specialist, She was extremely personal with great attention to detail very flexible and professional. I totally enjoyed working with her as she made this whole process Super smooth and I was able to complete the process in a timely manner, she is a great asset to the organization and should be recognized for Great customer service.!!

Jessika Merritt and Tyra Haizlip were amazing! They both communicated in a timely fashion, were clear in their explanations and quick on their follow up

They completed our ROBS quickly and were patient answering questions. We have contacted them with other questions since and found their customer service to be impeccable. The videos supplied were well made and clear. The binders were complete, well organized, and look forward to an ongoing relationship. We highly regard their expertise and will continue to appreciate it as long as they keep us out of IRS trouble. :0)

FranFund made the process of setting up my corporation and getting it funded simple and straightforward. They were very thorough in their approach. Robin was awesome in her assistance. She was on top of things and helped me through every question or concern I had.

My advisor was terrific, was there to answer any questions I had, and went above and beyond for any issues. I will be referring to friends.

Becca Carlock is a consummate professional and a great partner to work with. Upon engagement, we discussed necessary steps and expected timelines. She followed through on every step, always communicating clearly what was needed of me. Even when she became I'll, she continued to email me and enlist the help of a colleague to keep my file moving. Very impressed!

Went through the whole experience, did all the steps, just to be told, the franchise I was buying is not supported. Super frustrating.

I liked the communication and process otherwise, but I wasted time working with FF instead of someone who could actually help

The overall experience was great. Everybody was very knowledgeable and helpful. It was a smooth process for me.

Great communication and very help pre-made templates helped completing the documents easy to complete.

very helpful, supportive and provides detailed explanation.

Everyone I dealt with was professional and knowledgeable.

Very responsive, friendly and fast!

Every contact I had at FranFund was extremely response, trustworthy and professional. They are truly experts at getting new franchisee owners up and running!

Jessica was very personable, professional, and knowledgeable about the process and the needs to start my business.

From beginning until the end, the staff were very professional and clear on the process. Even with Franfund help, my loan was not closed until 4 months later. It would have taken much longer if I had not used Franfund. Thank you, Frandfund.

I really loved the attention and explanations given to us during the first call. However, once we had to submit paperwork we were kind of at a loss for a minute. Also, I wish there was a closing call where we could discuss options, if any, and what we should be working on moving forward to improve our situation.

Fran Funds failed to secure an SBA loan for me. that's not the problem but what is, Is When I asked for the guaranteed refund of $2000, when they are unable to acquire a loan for me, they claimed I had not disclosed information that was supposedly required. However, this information was not requested in the initial application and was included in the documents I provided before the loan was sent to lenders. While their reviews may look good, I advise others to be wary. and expect to do all the work for them to just get paid push your paperwork to lenders. without going thru, it to make sure all is well be for being sent.

My experience was amazing. Kim Do guided me very clearly and promptly through the process. I cannot begin to describe how easy she made everything and how much she helped me understand and walk through the process. My process was completed in a very timely manner and in a flawless way. Thank you!

Becca Carlock made this the best experience. She was super supportive and kept me focused throughout the entire process to get the company launched. In the most challenging moments, she became an advocate. I truly felt represented by her and that she had me and the company's best interest in mind.