Once I picked a frame that was actually available (some frames are listed as in stock but not actually available), the order was processed and shipped in about three weeks. I wish they would take the... See more
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I recently purchased Versace sunglasses and they have quickly become my favorite daily accessory. They are very comfortable to wear for long periods, and don't slide down my nose. The frame feels... See more
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I'm very pleased with Frames-Direct. The entire process was a breeze from start to finish. Frames-Direct offers an easy-to-use online format. Prices are more than reasonable. The prescription eyewear... See more
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After reading everything you stated regarding processing and delivery times, I proceeded to place my order. The order was processed in even less time than estimated and—likewise—arrived in my hands ah... See more
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Company details
About Frames Direct
Written by the company
Exceptional Quality Prescription Eyeglasses
Frames Direct was founded in 1996 by doctors who pioneered the online eyewear industry as the first to offer prescription glasses. Our founders made a pledge to sell only the lenses they would wear themselves, so you can expect the highest quality prescription lenses in the eyewear you buy from us. Each Rx lens undergoes a rigorous six-step quality assurance process and verification using innovative digital lens technology, resulting in total accuracy and lenses free of scratching, distortion, and defects—guaranteed. And we add a scratch-resistant coating to every prescription lens at no charge.
FramesDirect Offers the Widest Selection of Authentic Brand-Name Eyewear
Explore Frames Direct to find an impressive variety of genuine designer eyeglasses, sunglasses, prescription sunglasses, and goggles for men, women, and kids. We offer a wide array of throwback, contemporary, and current frame styles from favorite brands and the newest designer labels. Our inventory includes over 100,000 products and 500 authentic designer brands, from Ray-Ban, Burberry, and Persol, to Versace, Dolce & Gabbana, and many others. We offer a multitude of options in performance and task-specific eyeglasses and sunglasses from Oakley, Costa, Maui Jim, Wiley X, and more. You’ll also find contact lenses from the brands you trust, including Bausch + Lomb, Ciba Vision, CooperVision, and Vistakon—browse disposable contact lenses in single-vision options to correct near- or farsightedness, toric contacts to correct astigmatism, bifocal, or multifocal contact lenses.
Superior Customer Service
Excellent customer service is the cornerstone of Frames Direct. Our staff of highly trained and friendly opticians—most with more than 20 years of experience—is available to assist you by phone, online chat, or email. They’ll help you enter your prescription information correctly, determine your correct frame size, recommend the best lens material for your eyeglasses or prescription sunglasses, and they’ll gladly point you to the best frame options for your face shape and lifestyle. We want you to feel confident the eyewear you order from us is exactly what you need.
We offer fair prices, with savings of as much as $150 or more on prescription eyewear and many designer sunglass lines. Our prescription lenses cost about half the price you would pay at most retail optical chains. And if you find sunglasses or eyeglasses frames—in the same color and style number—on another website for less, we’ll match that price.
Contact info
501 E Corporate Drive, 75057, Lewisville, United States
- 1-800-248-9427
- FramesDirect@framesdirect.com
- www.framesdirect.com
4.4
Excellent
31K reviews
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The transaction was easy Peezyeasy
The transaction was easy. The shipping was efficient and the price was right.
8 January 2026
Unprompted review
Reply from Frames Direct
Dear David,
We're happy to hear that your transaction was easy, the shipping efficient, and the price met your expectations. Thank you for your positive feedback!
Have a great day!
Best,
Leslie
Ordered Two, I Loved Them So Much
Loved the first pair I ordered so much, I ordered a second pair in a different color!
31 March 2026
Unprompted review
Reply from Frames Direct
Hi there! We're so happy to hear that you loved your first order enough to purchase a second pair in another color! Thank you for your continued support.
Have a great day!
Best,
Leslie
They are the best company
They are the best company, cheapest prices and they are owned by the company (Luxotica ) that owns my sunglasses so never had a problem and bought about 10 pairs deep
30 March 2026
Unprompted review
Reply from Frames Direct
Dear Philip,
We're happy to be your go-to for sunglasses! It's great to hear you've consistently had a positive experience with our prices and products. Thank you for your continued support!
Have a great day!
Best,
Leslie
The website is so easy to navigate and…
The website is so easy to navigate and the checkout process was seamless.
12 April 2026
Unprompted review
Reply from Frames Direct
Dear Trevor,
We're glad you found our website easy to use, and we appreciate you taking the time to share your positive checkout experience with us.
Have a great day!
Best,
Leslie
Great price, quick and easy shipping!
Great price and the product came in perfect condition.
Not everyday you can find a great deal on Oakley sunglasses, very glad I found Frames Direct
Would definitely look to purchase from them again!
1 April 2026
Unprompted review
Reply from Frames Direct
Dear Kevin,
We're happy to hear you found a great deal on Oakley sunglasses and that they arrived in perfect condition! We appreciate your positive feedback and hope to serve you again.
Have a great day!
Best,
Leslie
Love the frames
Love the frames! And the price was much lower than the Ray Ban site. Also received them very quickly. Totally recommend.
2 April 2026
Unprompted review
Reply from Frames Direct
Dear Amy,
We're happy to hear that you love the frames and appreciate the lower price and quick delivery. Thank you for your recommendation; it means a lot to us!
Have a great day!
Best,
Leslie
Quality and stylish frames
Frames Direct offers great quality and stylish frames at very reasonable prices
3 April 2026
Reply from Frames Direct
Dear Olga,
We're happy to hear that you found our frames stylish and of great quality, especially at such reasonable prices. Thank you for your positive feedback!
Have a great day!
Best,
Leslie
Defective Glasses & Poor Communication
Had two experiences with purchasing from FramesDirect, and both involved poor communication. In my first order, I purchased a pair of RayBan prescription glasses and received no confirmation email or updates before my order on the site being marked as "glasses discontinued" 9 days later. The glasses are still being marketed on the website which is inconsistent.
I did receive another order I made of a different pair of glasses after this one. The glasses arrived with scratches, a very loose left lens, and debris all over the frames upon opening them right out the case. I returned them for a full refund and spoke to a customer service representative notating these poor experiences.
With that, I received no acknowledgement from the rep of the errors made on the part of the company, no effort to make it right, and basic information that my refund would be processed. I will never be returning as a customer here.
Response to FramesDirect (4/10/2026): I am currently wearing the glasses your company said were discontinued. I purchased them from another online retailer who is a direct competitor of yours and they only took 4 days to be delivered with no issues. Additionally, the glasses were in perfect condition unlike the second pair of frames that were delivered to me by FramesDirect (misaligned, loose lens, scratched, and covered in debris). You will never have my business again.
8 April 2026
Unprompted review
Reply from Frames Direct
Hello Briana,
I am sorry to hear about the experience you had with your orders. Your first order was for a Ray-Ban RB7217F. This frame is now discontinued and is no longer on the website. This is the alternate version of the RB7217 that is still available to order. If you are interested in the standard version of the frame instead of the alternate fit version, we would be happy to help you with that order. I will have a member of management reach out to you to discuss both orders.
Ordered my glasses and came in two days…
Ordered my glasses and came in two days later with no issue!
1 April 2026
Unprompted review
Reply from Frames Direct
Dear Miguel,
We're happy to hear that your glasses arrived quickly and without any problems. Thank you for your positive feedback; we appreciate it!
Have a great day!
Best,
Leslie
Amazing customer service
10 April 2026
Reply from Frames Direct
Dear Juan,
Thanks for the kind review and perfect rating! We love hearing from our customers and we appreciate your positive feedback! We value you as a loyal customer!
Have a great day!
Best,
Leslie
Frame direct is a very dishonest and…
Frame direct is a very dishonest and probably a scammer company I personally think their reviews aren’t legit because let me tell you I order some prescriptions sunglasses with them over a month ago when I placed my order they say 7-10 business days now it’s over 30 days and I got an email from them saying that my order should take another 7-10 days thats what they said about 5 weeks ago more likely another 5 weeks before I can get my order if I ever get it very very disappointed with this trashy company and service I’ll not recommend this company to anybody
9 April 2026
Unprompted review
Reply from Frames Direct
Hello Pedro,
Thank you for ordering your Kaenon sunglasses with us. I apologize that there have been delays in processing your order. The sunglasses were initially made with the incorrect color lenses. We sent the glasses back to be remade. Your shipping method was updated to try to make up for the processing delay. I will have a member of management reach out to you to discuss your order.
Great product and order was processed…
Great product and order was processed delivered fast!
9 April 2026
Reply from Frames Direct
Dear Daquan,
We're happy to hear that you had a great experience with our product and fast delivery. Thank you for your positive feedback!
Have a great day!
Best,
Leslie
Great choice for authentic brands and fast shipping
Not many retail stores have Arnette polarized sunglasses, so I turned to Internet to purchase a pair. I chose FramesDirect as it is owned by EssilorLuxottica, so I knew it was a legit website and guarantees authentic products rather than some shady websites. Prices were competitive and it offered a large number of polarized choices which I like.
Ordering was easy and I opted for regular shipping but the package still arrived fast.
I placed an order on a Friday afternoon and I believe I received it within 4 business days with the free shipping method which is fast in my book.
27 March 2026
Unprompted review
Reply from Frames Direct
Dear JC,
We're happy to hear that you found the Arnette polarized sunglasses you were looking for on our website. We're also glad the ordering process was easy and your package arrived quickly. Thank you for your positive feedback.
Have a great day!
Best,
Leslie
Reply from Frames Direct
Dear Yesenia,
We appreciate you sharing your experience with our product and are so happy you find it beautiful!
Have a great day!
Best,
Leslie
They had the frames I wanted at a…
They had the frames I wanted at a better price than anywhere else. I received them within a week. I took them to my eye doctor for lenses and love them.
8 April 2026
Unprompted review
Reply from Frames Direct
Dear John,
We're happy to hear that you found the frames you wanted at a great price and received them quickly! We appreciate you sharing your positive experience.
Have a great day!
Best,
Leslie
Simple and Quick
It was very easy to order a high quality pair of glasses. The prices were reasonable and insurance was seamless. They also had my size, I require a wider frame.
8 April 2026
Reply from Frames Direct
Dear Benjamin,
We're happy to hear ordering your high-quality glasses was easy. We appreciate that the prices were reasonable, insurance seamless, and that we had your wider frame size!
Have a great day!
Best,
Leslie
Reply from Frames Direct
Dear Edward,
We're happy to hear that your framed order arrived quickly and as expected. Thank you for your positive feedback; it means a lot to us.
Have a great day!
Best,
Leslie
I would highly recommend Frames Direct
I would highly recommend Frames Direct. It was easy to order and delivery was quick. I got exactly what I ordered and quality was great. I ordered sunglasses and I was impressed with the quality of the lenses.
28 March 2026
Unprompted review
Reply from Frames Direct
Dear Barbara,
We're happy to hear that your order was easy and delivery was quick! We're glad you received exactly what you ordered and are impressed with the quality. Thank you for the positive feedback on your sunglasses.
Have a great day!
Best,
Leslie
Quick and Easy
The order process was seamless, quick, and easy. I got a beautiful pair of glasses, exactly what was pictured, at a very reasonable price. Will be using FramesDirect again. Highly recommended.
23 March 2026
Unprompted review
Reply from Frames Direct
Hi there! We're happy to hear that you found the ordering process seamless and easy. We're glad you received glasses that matched the description at a reasonable price. Thank you for recommending us!
Have a great day!
Best,
Leslie
Great customer service
Great customer service, ordered glasses needed a larger size and they made it so easy to order what I needed. The entire team was very helpful.
26 March 2026
Unprompted review
Reply from Frames Direct
Dear David,
We're happy to hear that our team made it easy to order the right size glasses. We appreciate your positive feedback and are glad you enjoyed your experience with our customer service.
Have a great day!
Best,
Leslie
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