I ordered boxes for mooving and they were mishandled and came in bad condition. Order came way earlier than the said time and I was still at work. the person I was on the phone with com unicated well,... See more
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See what reviewers are saying
This delivery was to our summerhouse at a time we were not there to meet in person. So I was a bit anxious but that was no need. From the "booking" we got all information needed, also during the tra... See more
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Honestly the best shipping experience ever. The tracking was super accurate and said that the package would be delivered withing a 2 hour timeslot and it did. And the shippper rolled the 125kg package... See more
Company replied
I recently used this freight forwarding company to deliver some very heavy gardening equipment, and I couldn’t be happier with the service. The delivery arrived exactly on time, and I was kept inf... See more
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Company details
Written by the company
I Danske Fragtmænd trækker vi på mere end 100-års erfaring. Vi ved, at effektiv transport med høj leveringskvalitet skaber konkurrencemæssige fordele. Det er ikke uden grund, at 40.000 erhvervskunder har valgt os som deres transport- og logistikpartner. Det gør os blandt andet til Danmarks største transportør af stykgods, og vi leverer overalt i Danmark fra dag-til-dag med stor fleksibilitet. Men vi kan også så meget andet. Danske Fragtmænd tilbyder et komplet sortiment af logistikløsninger til både små og store virksomheder inden for alle brancher. Det krydrer vi med en lang række IT-servicer. Heriblandt er vores totalløsning WebFragt med online booking og integrerede IT-løsninger så som Consignor. Vi tilbyder også fuld sporbarhed og dokumentation med Track & Trace og miljørapporter.
Contact info
Tomsagervej 18, 8230, Åbyhøj, Denmark
- 7252 7252
- info@fragt.dk
- www.fragt.dk
4.0
Great
9K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 1 week
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Reply from Danske Fragtmænd A/S
Hej Morten
Mange tak for din positive anmeldelse. Vi er rigtig glade for at høre, at du har haft en god oplevelse med vores tracking, samt oplevet en god service.
Du må have en god dag.
Med venlig hilsen
Katrine, Danske Fragtmænd
Efficient service
The delivery man was friendly, efficient and on time.
9 January 2025
Unprompted review
Reply from Danske Fragtmænd A/S
Hi Karl
Thank you so much for your feedback. We appreciate it a lot and are glad to hear the delivery went smoothly.
Have a nice day.
Kind regards
Katrine, Danske Fragtmænd
Bad experience
The delivery guy was super rude. He left the package outside the building, when asked to help me at least get it through the door he said “not my problem”. He left me with also a huge wood pallet that needs to be properly disposed and not left in the garden of the building. Also the disposal of wood wasn’t his problem apparently.
21 August 2025
Unprompted review
Reply from Danske Fragtmænd A/S
Hi Sara
Thank you very much for your review. We really appreciate it. We are sorry to hear about your negative experience.
Based on your name, we could not find your order in our system, so we would need your tracking number to see exactly what happened with your delivery.
Standard delivery in such cases is "curbside delivery", meaning the driver leaves the package at the building entrance or on the sidewalk. Bringing items further inside must be arranged by the sender.
That being said, it does sound like the situation could have been handled better. We are very sorry about that.
Once again, we sincerely apologize for the inconvenience and appreciate you bringing this to our attention.
Have a nice day.
Best regards,
Katrine, Danske Fragtmænd
Shitty company
Shitty company! DO NOT BUY FROM STORES THAT DO BUSINESS WITH THIS DELIVERY COMPANY. I bought two bikes for a total of 43,000 DKK (€5,700) from (BIKEWORLD), which were supposed to have been delivered to my home. The driver arrived at 6:00 in the morning, unannounced, and without any notification. He was obviously asleep. When I woke up at 6:30, I noticed I had two missed calls. I called that number and it was the incompetent driver. I told him I was at home, but that he had arrived too early and without any prior notice. He replied that my bikes would be returned to the shipping center and that I should contact customer service. Customer service took the case and sent the bikes back to me without any prior notice or time, and curiously, right when I'm at work. I contacted them, and they told me they wouldn't send them again and that the bike shop would have to place another shipping order and pay extra. Neither the shop nor the logistics company takes responsibility. Poor service, poor shipping management, a shitty company.
4 July 2025
Unprompted review
Reply from Danske Fragtmænd A/S
Hi Erdwin,
Thank you for your review. We appreciate your feedback and are sorry to hear that you had a negative experience with us.
We apologize that our delivery did not meet your expectations and for the misunderstandings with our customer service. I have reviewed your case with our quality department, and I can see that the issue has been resolved. We sincerely apologize once again for the inconvenience and the poor experience.
We hope to have the chance to do better next time.
Kind regards
Sidse, Danske Fragtmænd
Fast and great delivery
Everything’s great! Fast and trustworthy delivery!
7 July 2025
Unprompted review
Reply from Danske Fragtmænd A/S
Hi Victoria
We greatly appreciate your feedback and are pleased to hear that you experienced fast delivery and received clear information about the delivery time.
Have a nice day.
Kind regards
Katrine, Danske Fragtmænd
Flink fragtmand og god service
3 July 2025
Unprompted review
Reply from Danske Fragtmænd A/S
Hej Morten
Mange tak fordi du tog dig tid til at dele din positive oplevelse med os. Vi er glade for at læse, at vores chauffør har været flink og leveret en god service. Vi håber snart at kunne levere til dig igen.
Du må have en god dag.
Med venlig hilsen
Katrine, Danske Fragtmænd
Quick service and the driver was very…
Quick service and the driver was very helpful assisting with a heavy package despite his vehicle being too big to get down our indkørsel. Top marks!
26 June 2025
Unprompted review
Reply from Danske Fragtmænd A/S
Hi Alan
Thank you so much for the kind words. We are really glad to hear that you were pleased with the quick service and that our driver was able to assist you well.
We hope that you have a nice day.
Best regards,
Katrine, Danske Fragtmænd
Shattered sink arrived
The company where we bought the materials for our bathroom usued this company to ship. The first experienced went well and the driver called me when it was there. The experience today was horrible apart from arriving later than the time estimated, and not callign when it arrived, the delevery person rang all the bells and the sink that we waited weeks for was left in the entrance of the building and the box was crushed and the sink inside was completely shattered. We have filed a complained already, but this is unacetable beahaviour from your workers.
23 June 2025
Unprompted review
Reply from Danske Fragtmænd A/S
Hi Eliana
Thank you for taking the time to share your experience with us. We’re very sorry to hear about the delivery issues and the condition of your sink upon arrival. We understand your frustration – especially when you had a positive first experience with us. Since you’ve already filed a complaint, our team will follow up.
Again, we apologise for the inconvenience.
Kind regards
Lykke, Danske Fragtmænd
No deliver when I was home and terrible customer service
They claimed that they couldn't deliver a package because nobody was home, but I have been home the whole day. I called customer service straight away, without any help. Despite explaining to them that nobody had tried to deliver the package, they just said that they won't do anything and that I have to speak with the sender. Useless liars! Order number AR313249
18 June 2025
Unprompted review
Reply from Danske Fragtmænd A/S
Hi Vitor
Thank you for the review. We appreciate your feedback.
I cannot find your delivery without your ordernumber, can you please update your review with that? Thank you
Regards from
Sidse, Danske Fragtmænd
____________________________________________________
Hi Vitor
Thank you for the updated review. I can see that you are in contact with our costumer service. I will let them solve your case.
Regards from
Sidse, Danske Fragtmænd
Very polite and kind delivery man
Very polite and kind delivery man, placed the big box under the car port
2 May 2025
Unprompted review
Reply from Danske Fragtmænd A/S
Hi Avishek
Thank you so much for your kind words! We’re really happy to hear that you had a positive experience and that our driver made a good impression.
Best regards,
Sidse, Danske Fragtmænd
The product was delivery on a good time…
The product was delivery on a good time but handled very badly I can see the painting on it totally damaged
30 April 2025
Unprompted review
Reply from Danske Fragtmænd A/S
Hi Davis
Thank you for your review. We're sorry to hear that your item was damaged upon delivery.
As a private recipient, we kindly ask that you contact the sender to report the damage. The sender will then be able to initiate a claim with us.
We’re sorry for the inconvenience and hope the issue is resolved quickly.
Best regards,
Sidse, Danske Fragtmænd
Disappointing
It was great that the package came so fast but instead of being brought up to the apartment door it was left outside on the street door. I was in a meeting so I had to exit my meeting and rush down from the 4th floor.
That’s not what I paid 125dkk for…
25 April 2025
Unprompted review
Reply from Danske Fragtmænd A/S
Hi Asparuh
Thank you for your review. We're glad to hear that your package arrived quickly, but we're sorry to hear that the delivery experience didn't meet your expectations.
As a standard, we deliver to curbside, which means the package is delivered to the nearest accessible point – often by the street door. We understand that this caused inconvenience, and we’re sorry for the trouble it caused you.
We appreciate your feedback and hope to have the opportunity to provide a better experience next time.
Best regards,
Sidse, Danske Fragtmænd
Had to move 34kg box myself
Delivery was on time but did not get any help moving the 34 kg box from outside into the house!
22 April 2025
Unprompted review
Reply from Danske Fragtmænd A/S
Hi Daljit
Thank you for your review. We truly appreciate your feedback. We're sorry that we did not meet your expectations. As a standard, we deliver to curbside, which is why your package was placed in your driveway. Once again, we’re sorry it didn’t meet your expectations. We hope to have the chance to do better next time.
Have a great day.
Best regards,
Sidse, Danske Fragtmænd
The driver didn’t call me and left my…
The driver didn’t call me and left my items on the streets alone
22 April 2025
Unprompted review
Reply from Danske Fragtmænd A/S
Hi Mathilde
Thank you for your review. We greatly appreciate your feedback.
As stated in our terms of service, we cannot guarantee that the driver will call before delivery, and standard delivery is to the curbside.
We’re sorry this did not meet your expectations. We hope to do better next time.
Best regards,
Sidse, Danske Fragtmænd
Delivery to Bornholm of a door swift…
Delivery to Bornholm of a door swift and with kind professionalism.
25 March 2025
Unprompted review
Reply from Danske Fragtmænd A/S
Hi Rolf
Thank you very much for your great review—we really appreciate it. It’s wonderful to hear that your delivery to Bornholm was satisfactory. We hope to have the opportunity to deliver to you again.
Have a great day!
Best regards
Sidse, Danske Fragtmænd
the rudest customer service staff lack…
the rudest customer service staff lack of respect for the end customer
3 March 2025
Unprompted review
Reply from Danske Fragtmænd A/S
Hi Bogdan,
Thank you for taking the time to leave a review. We are very sorry to hear that you had a negative experience with our customer service. This is not the level of service we strive to provide. We apologize for any inconvenience and hope we can offer you a better experience in the future.
Best regards,
Lykke, Danske Fragtmænd
Disappointed with the service.
I’m very disappointed with the service from Danske Fragtmænd. Instead of delivering my parcel to my house as clearly stated in the address, they left it at the main entrance of the society. This is unacceptable and feels like the drivers are either too lazy to do their job properly or don’t bother to read and understand the delivery instructions.
As a customer, I expect my parcels to be delivered to the specified address, not left inconveniently far from my home. This lack of professionalism and attention to detail is frustrating, and I hope they take steps to improve their service in the future. 🚚👎
14 January 2025
Unprompted review
Reply from Danske Fragtmænd A/S
Hi Vishal,
Thank you for your review. We're very sorry to hear about your disappointing experience. We understand how frustrating it can be when goods are not delivered as expected and we apologise for the inconvenience.
It looks like you've been in contact with our customer service department regarding this issue and they arranged for a driver to move the pallet to the address you provided. I hope this issue has been resolved to your satisfaction.
Thank you for your feedback. We hope to provide you with a better experience next time.
Best regards,
Lykke, Danske Fragtmænd
Perfect Service
Perfect Service, fast delivery. Always on track via SMS and Mail where my delivery is and when it will arrive. Mange Tak!
10 January 2025
Unprompted review
Reply from Danske Fragtmænd A/S
Hi Magdalena
Thank you so much for your kind review. We’re thrilled to hear that you’ve had a great experience with our service and that you found the tracking updates via SMS and email helpful.
It means a lot to us to know that our efforts to provide fast and reliable deliveries are appreciated.
Best regards,
Lykke, Danske Fragtmænd
Terrible
Terrible drivers, incompetent support.
Drivers have the correct address, contact phone number and yet they drive to the location, see the package is 40kg, mark its the wrong address and don’t bother to call.
Then the support invent fake reasons for why it’s delayed. And when you and the company that you bought your product from annoys them enough they finally tell you the truth:
“The drivers don’t call. We cannot guarantee that the drivers will call you even if the phone number is in the special instruction section.”
1 day delivery turned 4+ day package hostage situation. And we wait…
4 December 2024
Unprompted review
Reply from Danske Fragtmænd A/S
Hi Alexandru
Thank you for your review of us. We appreciate your feedback. We sincerely apologize that you had a bad experience with us.
We would like to follow up on this matter. However, based on the information you have provided here, we are unable to locate your shipment. Could you please update us with a waybill number? Thank you in advance.
Have a nice day.
Regards from
Sidse, Danske Fragtmænd
The worst delivery service out there
The worst delivery service I have ever experienced, the incompetence level is surreal.
Massive delays, don't even attempt to deliver a package, just registers "wrong address" even though customer support confirmed me numerous times over 4 days that everything is correct. The car literally drove in front of the building, did not call me, just marked "wrong address" and left TWICE this week.
Customer service is of no help whatsoever, to every question or request for 4 days of failed delivery they answer with "you need to talk to your sender"; when told that the driver never called (when it's written under special instructions to call), customer support's answer is "we are not committed to call you to deliver".
Each customer support member I reached out gave me either the same generic rude answer or made up a fake reason for not delivering. Each member selectively knows information about my package, there is 0 consistency with them and their terribly rude attitude during conversation is simply the cherry on top.
There are no words to accurately describe how bad this service is.
You'd be better off sending your packages and communicating through pigeons than Danske Fragtmænd. AVOID.
4 December 2024
Unprompted review
Reply from Danske Fragtmænd A/S
Hi Liucija
Thank you for your review of us. We appreciate your feedback. We sincerely apologize that you had a bad experience with us and that we did not live up to our standards.
We are sorry to hear that you experienced an inappropriate attitude from our customer service. That is, of course, not acceptable.
I can see that our driver has taken pictures of your intercom, where your name is not displayed. This is the reason the driver marked your shipment as "wrong address." However, I can see that you have now received your shipment.
We apologize once again for your negative experience and hope we can do better next time.
Have a great day!
Regards from
Sidse, Danske Fragtmænd
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