It’s so easy to shop on Fragrance.Net for some of your favorite women’s perfumes, men’s colognes, hair products, facial products, nail products, makeup, etc. I’ve been shopping in Fragrance.Net for g... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ALWAYS buy fragrances through FragranceNet. Their prices and selections are phenomenal. I never pay retail prices. They also offer great discounts and sales. And (best of all) they ship quickly.... See more
Company replied
I have not yet been disappointed on any products or purchase. Most prices are very reasonable but I have noticed that a few on the higher end aren't much of a difference on price as I vould go to a s... See more
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Good amounts of products, good prices, fast delivery. Sometimes runs out of products that unfortunately I had to find in other sites. Used to buy colognes like: Higher (Dior) and also Summer (CK),... See more
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Company details
- Perfume Store
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
About FragranceNet
Written by the company
Founded in 1997 with a vision to make luxury fragrance and beauty products accessible to everyone, FragranceNet.com embarked on a mission to help individuals feel confident and beautiful. Our core belief is that everyone deserves to experience luxury beauty products at affordable prices.
We have shipped over 30 million packages and generated over $3 bullion in sales of designer beauty products. Our operations have grown to include multiple warehouses and four flagship retail stores.
Our extensive inventory boasts over 40,000 genuine designer brand name perfumes, cologne, makeup, skincare, haircare, aromatherapy and candles, all offered at more accessible prices.100% Genuine Brand Name Products
We only carry genuine brand name perfumes, colognes and beauty products.
All of the products showcased throughout FragranceNet.com are 100% original brand names. We only carry genuine brand name perfumes, colognes and beauty products. Absolutely NO imitations or knock-offs.
We work hard to ensure that your shopping experience is completely satisfying and enjoyable. Along with great selection and prices, our number one concern is offering superior customer service and our staff is here to serve you. If you have any questions or concerns, please feel free to contact us. 1-800-727-3867 or 631-582-5204 or info@fragrancenet.com.
Contact info
900 Grand Blvd, 11729, Deer Park
- 1-800-PARFUMS (727-3867)
- trustpilot@fragrancenet.com
- www.fragrancenet.com
4.5
Excellent
123K reviews
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Reply from FragranceNet
We're happy to hear you were pleased with our pricing, availability, and prompt shipping! We appreciate your positive feedback.
Thank you, Customer Service.
Great prices on quality products!
16 August 2026
Reply from FragranceNet
We truly appreciate your positive feedback regarding our great prices and the quality of our products. We are delighted to know you are satisfied with your experience.
Thank you, Customer Service.
Good Experiences
Good price, good shipping times, good selection, real fragrances and one of the few places I use these days.
9 August 2026
Reply from FragranceNet
We're so pleased to hear that you appreciate our good prices, efficient shipping, wide selection, and genuine fragrances! We're delighted to be one of your preferred places to shop.
Thank you, Customer Service.
Reply from FragranceNet
We are absolutely delighted to hear that you had such a positive experience with our perfumes, discounts, shipping, and delivery! Your feedback means a lot to us.
Thank you, Customer Service.
Find a different shipping company
Find a different shipping company. It took well over 2 weeks for the item to arrive and the shipping updates were not helpful.
16 August 2026
Reply from FragranceNet
We sincerely apologize that you are not satisfied with our shipping service and for any inconvenience this may have caused. We appreciate your feedback as we take concerns like this very seriously, as customer satisfaction is our top priority. We understand your frustration and will forward your comments to the appropriate department to improve our shipping services. We appreciate your patience and understanding and a member of our customer service team will reach out to further assist.
Thank you,
Customer Service
Easy transaction
Easy transaction, product arrived quickly genuine fragrance. Will be ordering again?
16 August 2026
Reply from FragranceNet
We're so pleased to hear that you had an easy transaction and that your genuine fragrance arrived quickly! We look forward to your next order.
Thank you, Customer Service.
Excellent price, questionable delivery carrier
Excellent price, over half off what it is in stores. It's also 100 percent authentic, I had already tried this scent in stores and this is the actual product.
I knocked off a star because the delivery service is not a good one. It's basically like doordash where they have random people delivering your package. What really stressed me out is that I live in an apartment and there was no way for me to add delivery instructions without talking to a chat bot and by the time I found this out the chat bot was unavailable because they have limited business hours and are closed on Sundays.
I live in a gated apartment so I was worried I wouldn't get my package or they would leave it somewhere random. I lucked out and did receive my package at my door but they should really allow you to input delivery instructions somewhere.
16 August 2026
Reply from FragranceNet
We are happy to hear you are pleased with the product and its authenticity, especially at such a great price. We understand your concern regarding the delivery process and the difficulties you faced trying to add specific instructions for your gated apartment. We recognize how important it is for customers to have control over their delivery preferences, and we are actively looking into ways to improve our system to allow for easier input of such details. Your feedback is invaluable as we work to enhance our delivery services and ensure a smoother experience for everyone.
Thank you,
Customer Service.
Jimmy Choo Illicit
Fragrance net is wonderful!!! I have been buying from this company since 1998. I have not had any problem but one time. The perfume Jimmy choo illicit stop spraying and I don't know what happened. Did not try to return since I had used it, until it stop spraying. Otherwise I have had excellent luck with all the perfumes.
9 August 2026
Reply from FragranceNet
We're delighted to hear you've been a loyal customer since 1998 and have generally had excellent experiences with our perfumes. We're sorry to hear about the issue you encountered with the Jimmy Choo Illicit perfume. We appreciate your feedback.
Thank you,
Customer Service.
Toni's wife
I bought this for my husband and he smelt so good. The size was large and it was delivered perfectly
9 August 2026
Reply from FragranceNet
We're so pleased to hear that your husband enjoyed the fragrance and that the large size was delivered perfectly! We appreciate your wonderful feedback.
Thank you, Customer Service.
Reply from FragranceNet
We are so pleased to hear that you found our pricing great, that your order was well-packaged, and that it arrived in a timely manner. We truly appreciate your positive feedback!
Thank you, Customer Service.
Reply from FragranceNet
We appreciate your positive feedback that our selection is wide, the website is easy to use, and shipping was fast!
Thank you, Customer Service.
The order was sent in a timely manner…
The order was sent in a timely manner and well packed to prevent any damage to the item.
9 August 2026
Reply from FragranceNet
We're so pleased to hear that your order was sent in a timely manner and well-packed to prevent any damage. Thank you for your wonderful feedback!
Thank you, Customer Service.
Reply from FragranceNet
We appreciate your feedback and are pleased you are satisfied with our service.
Thank you,
Customer Service
Reply from FragranceNet
We are so pleased to hear that you find our website great for all your "smell goods"! Thank you for your wonderful feedback.
Thank you, Customer Service.
Reply from FragranceNet
We are so pleased to hear that you are always satisfied with our great products and excellent customer service! Thank you for your wonderful feedback.
Thank you, Customer Service.
Reply from FragranceNet
We're so pleased to hear that we always have your shampoo in stock, and that you find ordering easy and your items well-packaged! Thank you for your positive feedback.
Thank you, Customer Service.
Reasonable delivery time
Reasonable delivery time. Reasonable prices. Long term customer
16 August 2026
Reply from FragranceNet
We're so glad to hear that you appreciate our reasonable delivery times and prices. We truly value your long-term loyalty!
Thank you, Customer Service.
Nice products, but cross reference their prices
They are every good with shipping products quickly and packaging them well. I have been satisfied with the products I've purchased. However, I have noticed that their prices have gone up significantly and even charge a higher price for products even with a coupon. For example, the CH body lotion 6.8 oz is priced with them at $48.99 with a coupon and the exact Same bottle is $45 at Macy's. Sol de Janeiro Body Mist 8 oz bottle is priced at $44.09 with a coupon, and you can get the exact same size of the product for $39 at Ulta. It seems fragrance. Net is now inflating prices to accommodate their "discounts". Cross reference your prices before you buy from them!
18 August 2026
Unprompted review
Reply from FragranceNet
We appreciate you taking the time to share your experience. We understand your frustration with the pricing and the discount codes. We strive to provide accurate and transparent pricing information to our customers. We do our best to stay competitive while offering 100% authentic products, dependable shipping, and a dedicated customer care team. While some third-party sellers may offer lower prices, we focus on quality, service, and customer satisfaction.
We appreciate your feedback and will review your comments to help improve the customer experience.
We have requested additional information via the platform so we may further assist.
We apologize for any inconvenience this matter may have caused.
Thank you,
Customer Service
The packaging was fine but some of the…
The packaging was fine but some of the perfume smell old and do not smell like they should.
9 August 2026
Reply from FragranceNet
We sincerely apologize that your fragrance did not meet your expectations. We appreciate your feedback as we take concerns like this very seriously, as customer satisfaction is our top priority. All our fragrances are 100% genuine and sourced from authorized distributors. To resolve this quickly, we’ve emailed you a prepaid return label with detailed instructions. Once we receive your return, we will issue a full refund. Your satisfaction and trust mean everything to us.
Please note items must be returned prior to 90 business days from receipt of purchase to ensure that your original payment method is refunded appropriately.
Thank you,
Customer Service
Great Customer service
Very happy with my experience at Fragrancenet
My item came with a broken sprayer, I sent an email to customer service and my replacement was received in 3 days. Outstanding service I will continue to buy from them. Thank You Fragrancenet!
9 August 2026
Reply from FragranceNet
We're so happy to hear that you had an outstanding experience with us, even with a minor issue! It's wonderful that our customer service was able to resolve the broken sprayer quickly and efficiently. We appreciate your continued loyalty.
Thank you, Customer Service.
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