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Rated 5 out of 5 stars

My Hoodie arrived earlier this week. The quality is unreal. Will defo be ordering more

Company replied

Rated 5 out of 5 stars

Bought a few bits for my Dad for Christmas Day in the Black Friday Sale, amazing deals, quick turn around, I saved an absolute fortune on his gift. So happy with the products when they arrived , qual... See more

Company replied

Rated 2 out of 5 stars

Good quality items however had to chase items continuously and took nearly a month to arrive. Was first told they were just busy due to Black Friday , then that the items I had purchased were never in... See more

Company replied

Rated 5 out of 5 stars

Bought 2 hoodies from them & the quality is really nice. The delivery took longer than usual but they did state on the site that there would be a delay on the specific item I ordered because of high &... See more

Company replied

Company details

  1. Haute Couture Fashion House

Written by the company

FRADIMÉ is a British luxury streetwear brand that turns its back on the mainstream to create its own design narrative. Conceived and crafted by Morgan Thornton, the FRADIMÉ ethos is to do things their way, on their own terms. The ready-to-wear streetwear clothing collection combines raw ideas with the highest quality luxury fabrics and production techniques. Inspiration comes from within. Staying true to its subversive spirit, the FRADIMÉ brand continues to push the boundaries at every level.


Contact info

4.1

Great

TrustScore 4 out of 5

45 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Top service

So fast! Order sent same day as purchase, and top notch quality, already looking for my next order.

10 April 2026
Fradime logo

Reply from Fradime

Thank you for you positive feedback, it is much appreciated! I'm glad to hear you had a good, speedy experience shopping with us.

Rated 5 out of 5 stars

Top quality material

Top quality material, top notch design and prompt customer service reply 👍🏼✅❤️

10 March 2026
Fradime logo

Reply from Fradime

Thank you for you positive feedback, it is much appreciated! I'm glad to hear you had a good experience shopping with us.

Rated 5 out of 5 stars

Perfect clothing

Perfect clothing, good quality fabric nice and simple designs ❤️✅

30 January 2026
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Reply from Fradime

Thank you for you positive feedback, it is much appreciated!

Rated 1 out of 5 stars

I order this for my holiday only comes…

I order this for my holiday only comes in 4 days ago really disappointed

6 January 2026
Fradime logo

Reply from Fradime

Hi Hakim,
I'm sorry for the experience you had. Your order was affected by a delayed restock shipment, which caused fulfilment delays on our side. You were contacted when the delay first occurred and again once we had an updated timeline. While the delay itself isn’t ideal, we did our best to make sure you were kept informed throughout. Apologies again for the delay and any inconvenience it may have caused.
Regards, Morgan Thornton

Rated 1 out of 5 stars

Ordered on the 1st January and still…

Ordered on the 1st January and still nothing delivered coming up to two weeks. I understand weather conditions haven’t been great recently but it’s still far too long to wait

5 January 2026
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Reply from Fradime

Hi Andy,
Thanks for the feedback, and apologies again for the prolonged delivery time. As discussed over email, the delay was due to a short backlog over the holiday period caused by delivery delays of our stock, and your order was sent as soon as we were fully operational again. We kept an eye on the tracking while Royal Mail collected it which was unfortunately after the weekend. We appreciate your patience while this was resolved.
Kind Regards, Morgan Thornton

Rated 1 out of 5 stars

Not received, no communication

Shipping says 2-3 working days it has now been a week and not received. No dispatch e-mail. Reached out to them via their website and e-mail separately to no avail. A shame really because this is a Christmas gift for a family member I am visiting abroad and was ordered well in advance and now I fear it won't be received in time.

16 December 2025
Unprompted review
Fradime logo

Reply from Fradime

Thank you for raising this, and I’m sorry for the frustration caused by the delay.

Due to very high demand over Black Friday, we temporarily ran out of a few different prints for tees and hoodies. All of our garments are printed in-house to maintain strict quality control, which means we don’t outsource or rush lower-quality replacements when stock runs out.

We have sent an email update regarding this delay, however it may have landed in a spam or promotions folder, but we appreciate that this isn’t ideal, especially given the timing. The replacement prints are now enroute to us, however their delivery to us has been delayed outside of our control. As soon as they arrive, all affected orders will be dispatched immediately. We are doing everything possible to ensure this happens before Christmas.

We completely understand how disappointing this is, particularly as the order was intended as a gift, and we’re sorry this experience hasn’t met expectations. If you’d like a further update or to discuss options, please contact me directly at morgan@fradime.co.uk and I’ll be more than happy to help.

Rated 5 out of 5 stars

Spot on.

Great ordering process. High quality hoody and t-shirt as well.

Spot on.

24 November 2025
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Reply from Fradime

Thank you, really appreciate that.
Glad you were happy with the ordering process and the quality of the Hoodie and T-shirt.

Rated 5 out of 5 stars

Black Friday Sale - Very happy

Bought a few bits for my Dad for Christmas Day in the Black Friday Sale, amazing deals, quick turn around, I saved an absolute fortune on his gift. So happy with the products when they arrived , quality is amazing, can't wait to give him his bits.

26 November 2025
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Reply from Fradime

Thank you so much for this.
Really glad you were happy with the deals, the turnaround, and most importantly the quality. Hope your Dad loves his gifts on Christmas Day.

Rated 5 out of 5 stars

Arrived on time excellent fit and looks…

Arrived on time excellent fit and looks great

17 November 2025
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Reply from Fradime

Thank you for your positive review, we are glad to hear you are happy with everything you received and the service you was provided with.
Thank you for shopping with FRADIMÉ.

Kind Regards,
Morgan Thornton,
FRADIMÉ

Rated 5 out of 5 stars

I would definitely recommend!

Ordered the SMALL-TRADEMARK 2.0 HOODIE and I'm really impressed with the quality. It’s super thick, warm, and perfect for the colder weather. Delivery was quick and smooth too. I would definitely recommend!

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Received a Used Item as New -UPDATED

Very disappointed with my first purchase from Fradime. I paid full price, but what I received was clearly used [opened packaging, missing tags, visible wear] Sending second-hand products while charging for new is dishonest and unacceptable.

First-time buyers should be treated with care, not misled. Unless this brand fixes their practices, I cannot recommend them.

**Update:** I wanted to update my original review to reflect how this situation was handled. After reaching out to customer support, Fradime responded and resolved the issue in a very professional way. They provided full store credit, expedited shipping for a new item, and even allowed me to keep the original item.

While my first delivery appeared to have been previously opened, I truly appreciate the way the company stepped in and made things right. Their customer service team handled the matter quickly and fairly, which shows they stand behind their customers.

Because of how they resolved the issue, I’m happy to give them another chance!

14 September 2025
Rated 1 out of 5 stars

Not received it!

Not received it!

30 December 2024
Fradime logo

Reply from Fradime

Hi William,

I apologise for your negative experience, our orders were placed on hold over the holiday period from when Royal Mail stopped delivering for Xmas, through until the 4th of Jan, we did send an email to notify and there was a note placed on the site, however you may not have seen either of these.

If the order was placed within this period, it will have been sent out as soon as we were back in the office, therefore I expect you have received this now?

I hope that the delay did not cause too much inconvenience for you, and I also hope you are happy with the items you have received.

Kind Regards,
Morgan Thornton
FRADIMÉ

Rated 5 out of 5 stars

Quality T-Shirt, fast delivery.

Easy to order. Item arrived quick. Packaged well. Product is lovely quality. Bought in the sale, so absolute bargain.

1 December 2024
Fradime logo

Reply from Fradime

Hi Dianne,
Thank you for your review and positive feedback.

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