Fox Grant Reviews 159

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Fox &Grant , sold my barn it was a difficult sale ,they stuck with it,and we prevailed . They always had good communication and easy to deal with. T C

Rated 5 out of 5 stars

Very impressed by Fox Grant. We've just bought a fabulous house through them & they made the whole process as straight-forward as it can ever be. Very friendly, accessible, efficient & helpful - a... See more

Company replied

Rated 2 out of 5 stars

The brochure was very disappointing & many people including the purchasers said it didn't do the property justice. Considering that we did all the viewings we consider the fee to have been excessiv... See more

Company replied

Rated 5 out of 5 stars

We cannot recommend Fox Grant highly enough. We were dealing with Charlotte who was absolutely brilliant start to finish, we had issues with the sellers Solicitors, but Charlotte was always at hand to... See more

Company replied

Company details

  1. Real Estate Agents
  2. Real Estate Agency

Information provided by various external sources

Fox Grant are bespoke estate agents who specialise in the sale of village property, country property & equestrian property, smallholdings, farms & land and leisure & tourism businesses.in the South, SW & Midlands


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

159 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

What Patience!

Both James(Jimmy) and Cantie have over the past 2 years:Yes it took that long to sell the cottage; shown how patient,determined and driven to success they both are. The cottage was sold 7 times before reaching a conclusion, but Fox Grant hung on in there to the end.They were sympathetic and informative giving good sound advise at all times dealing with myself and family and difficult clients. I would have no hesitation in recommending them to any prospective clients.

22 February 2016
Unprompted review
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Reply from Fox Grant

Thank you for your very kind review. It was a pleasure to work with yourself and all the family and we were delighted to achieve a good result at the end.

Rated 2 out of 5 stars

Expensive for little effort.

The brochure was very disappointing & many people including the purchasers said it didn't do the property justice.
Considering that we did all the viewings we consider the fee to have been excessive. Although the agency were unfailingly polite we usually had to chase them. When we phoned for progress reports we were told that they were just about to call!
In the future we would use an online agency.

22 February 2016
Unprompted review
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Reply from Fox Grant

Thank you for taking the time to review Fox Grant, we really appreciate your feedback.

We were disappointed to hear that we had not met your expectations with our brochure and should we have been advised of this when we sent it to you for proofing, we would have course have offered some alternatives. Our aim is always to show a property off to its best potential and to make sure the client is happy with the brochures we produce.

The fee and viewing arrangements were agreed at the outset and if at any time you had made us aware that you were not happy with the situation we would have done everything in our power to rectify your concerns.

Your house generated 3 viewings and quickly achieved an offer at 99% of the guide price.

Online agents can indeed offer a cheaper service, but we pride ourselves on knowing the local market place and being able to get the best possible price for a property. We can also offer a bespoke and personal approach and when a sale gets a little tricky and solicitors need chasing, as in your case, we feel we can offer a better more pro-active service.

We are very sorry to hear that on this occasion we did not meet your expectations and if you would like to discuss any of these issues further please do not hesitate to contact us.

Rated 5 out of 5 stars

Excellent service

All staff at Fox Grant have been friendly, approachable and have done everything in their power to make my house sale go through as smoothly and quickly as possible. Thank You!

16 February 2016
Unprompted review
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Reply from Fox Grant

Thank you so much for your kind comments. It has been a pleasure to work with you on your sale. From all at Fox Grant

Rated 5 out of 5 stars

Adam Field was patient,friendly and very component in a difficult purchase

Adam Field was the sellers agent, It was an extremely difficult purchase,with several parts to it. He throughout the whole time was polite,informative and patient in pushing it forward.The way he kept on moving it forward was excellent. I don't think it would have gone this way
without his help. We will use this company to sell in the future based on his actions

Thank you Adam

Karen AND Nick Smith

23 January 2016
Unprompted review
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Reply from Fox Grant

Thank you for your kind review. We are delighted that everything went smoothly in the end and look forward to working with you again in the future. From all at FG

Rated 5 out of 5 stars

The right equestrian estate agents

Very pleased with our sale of land, that although took a long time to complete, (not Fox Grants fault), it did sell for a good price on the 1st day of being on the market. We can't fault all the help and support we received in the interim period.

21 January 2016
Unprompted review
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Reply from Fox Grant

Thank you for your review, it means a great deal to the team. We are delighted that you are pleased with the result and hope that we can help you with a sale in the future. Best wishes from all at FG

Rated 5 out of 5 stars

Sale of Equestrian Business, House and Land

In 2015 Fox Grant were successful in securing the sale of our equestrian business, land and house to a single buyer at the price we required. Selling a business isn't easy at the best of times, and when it is bundled together with your home and land it could be a real nightmare without the right agents to guide you through the process. Fox Grant were able to demonstrate their huge experience in this area and guide us through each stage of the process to ensure that we were able to make the best return on the sale. Numerous other similar businesses were also on the market locally, but with the support of William and Adam we felt that we were always a more attractive option to buyers thanks to the way the sale was packaged and presented. All aspects were first class, from the marketing materials and brochures we had produced to the features in industry press which Fox Grant were able to secure. The personal service and hands-on manner of the team made a real difference to us and I will not hesitate in recommending Fox Grant. They will be my first call should we be needing any advice with property or land in the future and will definitely be handling any future sales.

8 January 2016
Unprompted review
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Reply from Fox Grant

Thank you for your very kind review. It was an absolute pleasure to have such a beautiful house to sell that was so well presented. We hope you have settled in well to your new home and look forward to working with you again in the future. All the best from the Fox Grant Team

Rated 5 out of 5 stars

Above and beyond all others!

Fantastic service, from the honest assessment and valuation through careful and clever negotiation all the way to the final nail-biting completion, we were steered through the whole process by calm, steady experienced hands. Cannot recommend them highly enough, thank you Fox Grant.

16 December 2015
Unprompted review
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Reply from Fox Grant

Thank you for your very kind review, we enjoyed working with you. We look forward to seeing you in your new place soon.

Rated 5 out of 5 stars

Sale of house

Efficient, open and honest throughout the sales process. Phil Howard was absolutely instrumental in ensuring the sale was completed as soon as possible, by keeping all parties up to date and taking the initiative to chase and help resolve issues during the conveyancing process. Friendly and professional at all times, maintaining a sense of humour and optimism that was refreshing.

15 December 2015
Unprompted review
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Reply from Fox Grant

Thank you for your kind review, much appreciated. We will endeavour to find you the plot you are after and hope to act for you again in the future. Happy Christmas to you all from all at the FG team.

Rated 5 out of 5 stars

Professional friendly service

I have just purchased a house through Fox Grant and was very impressed with the way they handled the entire process. Adam and the team were excellent and the support and communication couldn't have been better.

14 December 2015
Unprompted review
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Reply from Fox Grant

Thank you for your kind review. We hope you will be very happy in your new home and delighted that you are going to be in before Christmas. Happy Christmas from all the FG team.

Rated 5 out of 5 stars

Use Fox Grant if you want a personalised service which gets better results.

I have used Fox Grant as selling and planning advisors but mostly I have used them to 4 times achieve a very satisfactory rental figure, over the last 10 years or so, through good, specific advertising (mine is an equestrian property) and through spending time with me and my wife to understand what we want in a tenant. My wife and I always feel supported and listened to. Adam Field is in charge of lettings and he is endlessly patient and charming to all parties.

12 November 2015
Unprompted review
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Reply from Fox Grant

Thank you for your review, we've enjoyed working with you and hope to be able to help again in the future.

Rated 5 out of 5 stars

Brilliant service!

Liz Langford of fox grant provided us with excellent service and support, and was always happy to help when we needed advice. We would highly recommend!

30 September 2015
Unprompted review
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Reply from Fox Grant

Delighted we could help and thank you for your very kind review.

Rated 5 out of 5 stars

FOX GRANT FIRST CLASS ESTATE AGENTS

Phil and the team were first class. His valuation was spot on, no silly valuations in order to get the business or to be able to make a quick sale. He worked extremely hard in order to achieve the target he set. Communications were superb even while we were away in Australia. His support was crucial in helping us maintain our sanity throughout what turned out to be a long and complicated sale. His advice was always aimed at what he considered was in our best interests, not once did we ever get the feeling that Fox Grant just wanted to get a sale in order to get their commission. I have no hesitation in recommending Phil and his team to anyone.

25 September 2015
Unprompted review
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Reply from Fox Grant

Thank you so much for your very kind review. We all enjoyed working with you and wish you the very best in your new home. Please do let us know if we can help in the future.

Rated 5 out of 5 stars

All the staff were professional,thorough and friendly.

Adam in particular was always pleasant, helpful and had good advice. He was knowledgable and patient when needed but firm and willing to push when necessary.

31 July 2015
Unprompted review
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Reply from Fox Grant

Thank you for your review. It was a pleasure to work with you, we wish you luck in the big smoke! If we can ever be of any help in the future please let us know.

Rated 4 out of 5 stars

Keen to help and advise.

We delt with fox grant on the purchase of our new property. The staff we knowledgeable about the local area and always tried to help us when ever possible. I would definitely get them out to value our property when it's time to move on.

7 July 2015
Unprompted review
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Reply from Fox Grant

Thank you for your kind review, it means a great deal to the team. Best of luck with your new purchase, we can't wait to see what you do with it. We will be delighted to help in the future, please do get in touch.

Rated 5 out of 5 stars

A job well done

Having had a slow experience we moved to Fox Grant who were a breath of fresh air. Courteous, efficient and very professional, they have sold 2 of our 3 properties and are at work on the third.
I have no hesitation in recommending them to anyone considering selling either an Equestrian or residential property.

6 July 2015
Unprompted review
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Reply from Fox Grant

Thank you Shaun, it's been a pleasure working for you. We look forward to achieving a successful sale on your third property soon.

Rated 5 out of 5 stars

Excellent

Very good from start to finish. Phil was very helpful.

1 July 2015
Unprompted review
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Reply from Fox Grant

Thank you Mr & Mrs Pistell for your instruction and I am delighted that it was a speedy sale. We wish you well in your new home and city living.

Rated 5 out of 5 stars

Going all the way and a bit further!

We bought our house through Fox Grant and were very impressed with the service provided. Phil facilitated at several levels, and by doing so ensured that both buyer and seller were kept happy and the transaction happened as smoothly as possible, and he even helped us organise practical things to ensure we could enjoy our new house. All at Fox Grant in fact were very good, I just wish we could have had such an estate agent to sell our previous property.

15 June 2015
Unprompted review
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Reply from Fox Grant

Many thanks for your review, hope you have settled in well to your new home. Please let us know if we can help in the future.

Rated 5 out of 5 stars

Good Communication

We purchased a property marketed by Fox Grant and found Phil Howard very professional to deal with.

5 June 2015
Unprompted review
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Reply from Fox Grant

Thank you Lawrence & Sarah for your kind words, it was great working with you on your purchase. I hope you have settled in well to your new home.

Rated 4 out of 5 stars

Satisfied Client

James Law marketed our property well and followed up with contact with the successful bidder's solicitor to bring about completion.

4 June 2015
Unprompted review

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