FOW Winsford Reviews 

Danny was very friendly and patient, answering all my questions and explaining what was neccessary.

Brilliant from start to finish. Had to buy the car from a distance. Felt very well looked after. Very straight forward so happy thanks so much.

The service received was first class, I reserved 2 cars to view Carla had them ready for me to view as soon as we arrived. She answered all of my questions and arranged a test drive as soon as I had decided the car I was interested in. A most pleasant experience and I'm now the proud owner of the car of my choice.

Well organised. Able to look at leisure and then sit in cars. Great sales team...thanks Lara.

I recently took possession of my vehicle and had a positive experience with FOW. The sales advisor, Sienna Steele, provided exceptional service from my initial inquiry. She was consistently enthusiastic and thorough in addressing all my questions, which was particularly valuable given that I was purchasing a car from a dealership located several hours away. Despite some delays after the booking, the team at FOW, including Sienna, maintained open communication and provided status updates even on her days off, an effort I greatly appreciate.

Following the booking, the vehicle presented some technical issues. FOW demonstrated a strong commitment to vehicle quality by proactively replacing the necessary parts at their own expense, adhering to manufacturer recommendations, which ultimately included a part replacement. This dedication is truly commendable and significantly enhances customer trust in the dealership's commitment to its clients.

Glad to take your money and make sure all finance issues are sorted . Vehicle not prepared to correct standard with jobs not done that were requested . Delivered late afternoon then battery died that 1st evening . Was promised a follow up phone call after delivery to check all was OK 10 days later still waiting

My experience with Dawood was excellent! He listened to what I required and didn't do a 'hard sell,' which i detest! Great customer service.

The salesman was very helpful and put me at my ease.

Wonderful customer service, looked after thoroughly throughout the whole process. Sorted out any delays as fast as possible with part shipping. Would highly recommend

dealt with proffesional and quick, explaining the process as he went.

all staff were easy to deal with

All the staff are so lovely and make a car buying experience stress free. There's so many different cars there its crazy but i'm so pleased with my new car. Shout out to Filip and Ella Berry

Friendly staff. Quick efficient service.

Geoff was brilliant from start to finish of the sale of my new vehicle no pressure left to have a look at my new car would definitely recommend buying from FOW thanks 👍

The staff are very friendly nothing was to much trouble as on we were both of the older generation so under standing the new technology was baffling,the staff were brilliant they explained each step of the way the different make of car what our needs were when finally we made our choice and picked it up all the dash board and controls expertly explained well done Fords your staff are 5 ⭐️ ⭐️⭐️⭐️⭐️

Staff members very professional in the way they handled the purchase of our new Zoe, explaining the various funding options and getting a preliminary acceptance from a finance provider. Valuation of our part exchange Zoe was reasonable from their valuation system, but also a manager did an actual inspection and increased the valuation. We actually decided against the finance option and self funded, changes quickly made and transaction completed. Thanks to staff for their assistance.

Just a little update to my previous review, I discovered a few little problems with my car which I had recently purchased from FOW after a health check at my local garage, nothing too much main thing a leaking shock absorber which I felt should of been dealt with as it was serviced before I picked it up. Approached the aftersales team, they requested a few more details and a quote from my local gagrage as I requested I would like the work to be carried out by them. Quote was duly accepted, work authorised all in a couple of days, payment was swift. Very happy with how I was treated and in the manner the problem was dealt with.
Things don't always go quite as smoothly as you would like, so now knowing FOW have this in place would give me peace of mind in returning again to them.
Big thank you to Aimee who dealt with my case.

Rebecca and Dee at FOW Trafford were both fantastic . The handover by Dee was professional and polite . Rebecca initiated the sale and was both professional , polite and friendly, making our experience better .

Pleasure doing business with FOW, cannot fault them. very helpfull throughout the whole deal of selling and buying my cars. Thank you all very much

Very professional. Nothing was too much trouble. Transaction was very smooth. Maya Smith was great and helped us through everything

From start to finish Geoff was amazing gave me his personal number to call him out of hours if needed even tried to get my car delivered for free, when picking up the car it was effortless no sales pitch no hard sales got to say I will be getting all my future cars me and my wife from FOW thanks again Geoff.