Formations House 

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Rated 1 out of 5 stars

Shocking service. The 'lady' on the phone is a terrible agent. Not people skills whatsoever. Just drones on and on about nonsense in at attempt to get money from you! Attempts to quote legal matter... See more

Rated 5 out of 5 stars

Formations House proved for me: X Rapidity when needed! X Accnowledge in business and Law! X Open mind and creativity, to realize a slimmed functionally plattform for all my global busine... See more

Rated 1 out of 5 stars

Has anyone managed to get hold of Formations House recently? I have been trying to contact them for the last three weeks, as they have not renewed my account even though I have paid for it. The main... See more

Rated 1 out of 5 stars

I paid for the offshore company formation in Belize with them and they keep on delaying it from last 1 month. No response to emails and when I call them their staff is always in meeting or have no an... See more

Company replied

Company details

  1. Business and IT Consulting Agency

Information provided by various external sources

Company formation in UK, limited company formations & registration electronic online incorporation system which is very easy and convenient to use.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Shocking service

Shocking service. The 'lady' on the phone is a terrible agent. Not people skills whatsoever. Just drones on and on about nonsense in at attempt to get money from you!
Attempts to quote legal matters that are not the case. Shame that the effort she makes on these calls isn't used for good as she is just wasting everyone's time.
Stay well clear!

13 February 2019
Unprompted review
Rated 1 out of 5 stars

they are thieves from Pakistan

they are thieves from Pakistan!
Please remember they are not from UK but from Pakistan.
Mr Steve Smith does not exists probably is a false name.
Please check the Beta Companies House.

17 January 2018
Unprompted review
Formations House logo

Reply from Formations House

Hi Mauro

Regarding your recent order of FOCUS REVOLUTION LTD, we emailed you on the same day you attempted to purchase this readymade company for your ID documents. As mandated by government law we must carry out due diligence on any readymade company sale; however you failed to supply said documents when prompted multiple times via email.

The minute you are able to provide these documents to us we would be happy to process this order for you, the name FOCUS REVOLUTION LTD is still reserved for you and has been removed from our readymade list as a courtesy for you.

If you're unable to provide your documents in digital format you'e always welcome to visit our office in central London which we've maintained for 15 years.

Kind Regards

Formations House

Rated 1 out of 5 stars

Do Formations House still exist?

Has anyone managed to get hold of Formations House recently? I have been trying to contact them for the last three weeks, as they have not renewed my account even though I have paid for it. The main telephone number rings off after 7 rings, and the accounts number goes to an answerphone, but they don't call back. I have sent numerous e-mails, but they are not answered.

16 January 2018
Unprompted review
Rated 1 out of 5 stars

The worst company agency in Uk!!!

I had a very bad experience with formations house. The prices are higher than those of the other agencies but the services definitely lower!! I payed for a virtual office service to get a very important mail by my bank. The mail was sent twice by the bank and they lost it or maybe they weren't able to dispatch it. I tried to explain my urgency but the answered me with the same words (answer readymade). But the worst behavior is that after 3 month of the Ltd opening they weren't able to forward me me an important mail by Hrmc (tax).. So as, I suspended my account, with a huge loss of time and money. Absolutely don't trust them!!!

27 January 2016
Unprompted review
Rated 1 out of 5 stars

Service non fingo

If you need quick turnaround, replies in an appropriate amount of time or customer service, go elsewhere.

Have requested a refund. As usual, no response.

6 October 2015
Unprompted review
Rated 1 out of 5 stars

dreadful service

My own fault, I had read bad reports of this company but decided to give them a try. Last month I attempted to set up a company that was listed on their website as available. I duly paid the fee but not having heard anything further I telephoned on 1st of May only to be told that they had sent an email asking me to forward proof of identity passport bank statement etc. I advised them that I had received no such email, they sent me another and I forwarded the info required.
Not having heard anything further by today's date 12th May I telephoned again only to be told, wait for it, " we sent you an email on the 6th may advising that the company was not available ". Again no such email was received by me.
At this point I said that I no longer wished to deal with formations house and requested a refund, I was told to put my request in writing.
I asked to be put through to a manager and was transferred to Oliver Hartman and asked him to process my refund. He advised me to read the terms and conditions and I would see that they are not obliged to make refunds.
I pointed out to him that the company that was showing on their website and which to the best of my knowledge I had purchase was still showing as being available and as such could still be purchased by any number of people even allthough companies house had advised them that it was not available. He advised me that they did not take it off the website until they are advised of it not being available and laughingly admitted that this could result in hypothetically 10 people or 100 people paying to buy only to be told bad luck.
Oliver did ask me once again to email the company for my refund but said he would not commit himself to how long that was going to rake. I emailed immediately and will keep you posted.
Incidently as with a previous poster he wes very reluctant to give out the name of managing director but when pushed came up with Sam Solomon, I will look into that.

12 May 2015
Unprompted review
Rated 5 out of 5 stars

One of the BEST companies I have worked with is FORMATIONS HOUSE

I have been working with FORMATIONS HOUSE for almost 5 months now and I have been delighted to the fullest by their promptness, professionalism, eagerness to help the client.
They have made me feel like the are my partners & colleagues not just a company that helped me form my company to the last detail.

I HIGHLY RECOMMEND them and especially Steve Smith who is the "absolute" professional.

20 April 2015
Unprompted review
Formations House logo

Reply from Formations House

Dear Maria

Thank you for your kind review, we're glad you've been made to feel like more than a customer to us! We hope to continue to provide a high level service to you in the future!

Rated 1 out of 5 stars

Have I been conned?

I live in New Zealand and I ordered and paid for a UK virtual office. I was given a New Zealand virtual office - no use to me! I was told with no justification that it was my mistake and they wanted more money to set up a UK office. Before the NZ office was set up I had emailed them more than once asking for confirmation of the UK virtual office details but with no reply.
I am totally disgusted with this company.

28 March 2015
Unprompted review
Formations House logo

Reply from Formations House

Hi Patricia,

Upon inspecting the initial order you placed, did in fact order a New Zealand Virtual office however we can see you placed this in error and we have subsequently rectified the mistake, we hope you are now satisfied with the service we have provided including the complimentary 3 months service.

Rated 3 out of 5 stars

Initial bad service, but reasonably resolved in the end.

Further to the review below, Formations house got in touch and were very prompt in refunding my money and apologising. There were actually two separate issues but I bothered to list only one. They apologised for both and refunded both transactions. That is more like the formations house I used to know. I have therefore upgraded to 3 stars.

I ordered company formations from this company. In truth, they used to be good, but something has seriously changed. I ordered two separate services, none of which were performed. Once they've taken payment, if anything goes wrong, they will not answer your emails, and their staff will even be rude to you on the phone. Oh, and it's the same lady Delphine mentioned in the bad review below... For one, I tried to register a company for my sister. Their system did an online search which confirmed the company name was available, and I was taken to a payments page where they subsequently took my payment. surprisingly, they then came back to tell me the company was already registered!. As it turned out, it was nonsense and my sister was able to register the company herself two days later via companies house! I have made numerous phone calls,and sent numerous emails since with no sign of a refund. IT TURNS OUT THEY ARE REGISTERED IN THE SEYCHELLES AND THEY DO NOT CARE IF YOU THREATEN TO SUE THEM!

31 January 2015
Unprompted review
Formations House logo

Reply from Formations House

Dear Customer

The company name you wished to incorporate included a sensitive word which requires a justification letter which was requested but not provided, a member of our support team will be in touch with you shortly to resolve the issue as the company name is still available for incorporation. Even if you were to try to incorporate this name with another agent; they too would require the same justification letter.

Regards

Formations House

Rated 5 out of 5 stars

Excellent service and value for money - highly professional, personalised and effective.

The team at Formations House is unique - they have provided my company with wide range of corporate services with real flair and a really fresh approach. They are all experts in their fields and have excellent breadth and depth of experience and so are always able to offer us a highly professional service tailored exactly to what we need - helping us solve some of our corporate issues quickly and effectively.
They are also excellent in giving sound big-picture advice and recommendations on to how we can improve and strengthen our own corporate governance - which really has been valuable - and are then able to implement this advice efficiently - taking care of all the details and doing so at a very competitive price. I can't recommend them highly enough - keep up the good work!

22 October 2014
Unprompted review
Formations House logo

Reply from Formations House

Thanks for your review Dai! Glad to see you had a great experience with our company, we hope to continue to provide you with tailored solutions and bespoke recommendations & advice.

looking forward to seeing you in the office soon.

Rated 5 out of 5 stars

Very informative and quick service

I needed some advice on setting up my company in the UK that would trade internationally. They provided very clear advice and a number of options. Once I had decided they actioned everything within the same day. I have since purchased some additional services from them and now trying out their e-commerce packages too. Generally I am impressed as I previously spoke to a local solicitor to get the same advice and they didn't give me any clear information and the only option they offered worked out about 5 times the cost of Formations House. Would recommend every time.

22 October 2014
Unprompted review
Formations House logo

Reply from Formations House

Thanks for your review Monny! Glad to see you had a great experience with our company, we hope to continue to provide an ongoing high level & affordable list of services for you in the future.

Rated 5 out of 5 stars

One of the best around

The company do their best at sorting out my needs and wants as a customer. They are highly professional and have a uniqueness about them. They are unique because though a company they are very thoughtful, attentive and do their very best to assisting where possible.

2 September 2014
Unprompted review
Formations House logo

Reply from Formations House

Thanks for your review Christopher! Glad to see you had a great experience with our company, we hope to continue to provide an ongoing high level of service for you in the future.

Rated 1 out of 5 stars

Customer Service is zero and they lie to customers big time

I paid for the offshore company formation in Belize with them and they keep on delaying it from last 1 month. No response to emails and when I call them their staff is always in meeting or have no answer but lies to me.
The lady Delphine working there told me one day that Belize registry is closed so she can't update me the status then i told her Belize is 7 hours behind us so its just 10 Am there how come its closed then she changed it to something else. She keeps on telling lie. I would not recommend anyone to take any service from them. They are not cheap as they are charging same money as others then why not try some reputed company.

10 July 2014
Unprompted review
Formations House logo

Reply from Formations House

Dear Mr Sachin,

We understand your frustration at the time taken to process you Belize company order. I have looked into your case would like to discuss the issues further at your convenience.

Please also note that upon ordering the company we requested via email on 2 occasions

• Notarized copy of the Passport
• Notarized copy of the utility bills from last 3 months (Gas water or electricity)
• Certified copy of last three months personal bank account statement
• Reference letter from your personal bank

We asked for these to be both scanned and posted. We received your scanned documents and proceeded with the incorporation based on the request for the originals to be posted to us directly. We have requested the originals a number of times as the incorporation process cannot be completed without them. We did not receive the documents as requested and therefore we could not complete the order as to receive all corporate documents for the new entity your identity documents in hard copy were needed. The company has been incorporated as this takes just 3 days as stated on our website. It can take up to 2 weeks for the corporate document pack to be received but this is only once the original requested documents have been received by us.

We would suggest contacting us directly on 020 7225 2557 and speaking to the sales Manager Oliver. We can then work towards resolving your issues in the best possible manner.

Thank you

Rated 5 out of 5 stars

Totallity

Formations House proved for me:

X Rapidity when needed!
X Accnowledge in business and Law!
X Open mind and creativity, to realize a slimmed functionally plattform for all my global business needs!
X Personally service and online usability!
X Actions against Jungle Business retailers!

Robert Lato

19 May 2014
Unprompted review
Rated 5 out of 5 stars

Excellent Services

We have been Formation House clients since April 2004 (over ten years). We used them for our initial UK Company Formation and, since then, for Registered Office and Mail Forwarding services. During that time they have been consistently reliable, courteous and efficient.

Most recently we used Formation House for an offshore Company incorporation. Again we their processes and support were at a very high level and extremely cost efficient (especially in comparison to using solicitors).

16 May 2014
Unprompted review
Rated 5 out of 5 stars

Informative, flexible and faithful

Formations House has for me been a window of opportunity. The company and your key people can always be relied upon to be factual, decisive and yet think outside of the commercial box for the benefit of individual businesses.

15 May 2014
Unprompted review
Rated 5 out of 5 stars

just what one need !

Formation House is imho not always the cheapest and fastest, but definitely very reliable and efficient - their staff extremely helpful and communication never an issue.
Even extraordinary problems are well addressed and handled - just what one needs.
Great Job !

14 May 2014
Unprompted review
Rated 5 out of 5 stars

Great ِServices

I was afraid of dealing with the companies to open records in Britain because companies often as a monument, but after dealing with them has advised a number of my friends to deal with your company

12 May 2014
Unprompted review

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