ForeverSpin Reviews 435

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

After Sales Service is Abysmal. Warranty claims result in NO response nor action. Take your money then ignore you. Best trying another company. Items look great online but in the flesh VERY ordinary

Rated 5 out of 5 stars

Each top is an experience in texture, color, and heft. From using a lightweight top for quick thrills, to making a denser top pass the multi-minute mark, every top is a love letter to the metal it's m... See more

Rated 5 out of 5 stars

I recently placed an order with ForeverSpin and unknowingly, the order went through twice. I received an email from Viktor alerting me of this fact. He wanted to see if I had intended to place both... See more

Rated 5 out of 5 stars

Some of the best products and customer service I've ever received. The tops are fun, beautiful, and educational. They are always going the extra mile too. When I order one item they often throw in sev... See more

Company details

  1. Hobby Store

Information provided by various external sources

ForeverSpin is a Canadian company headquartered in Toronto that manufactures and sells elegant metal spinning tops. Tops are made from over 18 different metals and finishes and are all CNC-machined using state-of-the-art aerospace-grade lathes to ensure ultimate quality and precision.


Contact info

3.6

Average

TrustScore 3.5 out of 5

435 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great product and great customer experience

As a collector, I am trying to collect lots of items like stamps, model cars, etc. Amongst all of them, Foreverspin spinning tops are one of my favorites not only because they are beautiful but also because of the very positive customer experience every time I make a purchase. It is very impressive to see their achievement to make a chossy person like me feel such satisfied.

7 December 2023
Unprompted review
Rated 5 out of 5 stars

Purchased the Forever Spin for my sons

I purchased the Forecer Spin for both of my older sons. When I received them I noticed the excellent “extras” that come with it. I wanted the same for both, so I called and Viktor was beyond great. He understood, sent another “extras” package immediately! Great service. Great product. Thank you, I appreciate it.

17 November 2023
Unprompted review
Rated 5 out of 5 stars

Go for a spin !

On my desk at work and my bar at home among another few stashed strategically, I can go for a spin anywhere !
These things are great and can't wait to get more!

15 November 2023
Unprompted review
Rated 5 out of 5 stars

Caring and responsive company

Interesting and well made items nicely presented individually in neat boxes each enclosing a smart explanatory card about the material used. Well packed for shipment also.
This seems to be a caring company, responsive and thorough with any query. I have twice purchased a group of items from UK and been very happy with the result on both occasions.

8 November 2023
Unprompted review
Rated 5 out of 5 stars

Awww moment!!

My tops and base came today.
.Xmas present for adult son, and I am thrilled !!!!.
They came brilliantly packaged.
The tops and the base all in a lovely box which is packed in a very nice canvas bag…so professional .The people at Everspin were with me every step of the way… offering assistance via email which I did not need but letting me know they were there for me.
The transaction was so smooth and the gift arrived before time.I felt wanted as a customer!!!! And you don’t get that too often these days unfortunately ,especially in non face to face purchasing.

The tops,yes I opened..lol ,are just stunning…it was an AWWW moment 🤗and they are just like the photos depict. They are weighty…and bigger than I imagined…everything they should be…I am wrapt I chose Everspin as was a bit nervous to be buying offshore but they are worth every cent…Aus $500 which is a nice amount for something that you can keep forever!!!
The best thing now is the add ons….I can buy for birthdays and Xmas in the future.
Great experience.Definitely use again….thoroughly recommend.Big smile on face here as truely love these Tops….they just look amazing! A bit proud of myself for choosing something so unique this yr for Xmas.lol.
Best regards to you all and thank you so much 😊
Sue from Australia
Ps…they are wrapt up again,ready to go under the tree 😊

13 October 2023
Unprompted review
Rated 5 out of 5 stars

Exactly as advertised- Excellent

I bought the mini museum for a medical student. It is a beautiful desk ornament, conversation piece, and handy fidget accessory. Customer service responded quickly to my shipping issue. Excellent quality with lots of options available.

2 October 2023
Unprompted review
Rated 5 out of 5 stars

Great toy and so therapeutic

Have wanted these spinning tops since I first saw the movie Inception.

Finally bought them and they are simply fantastic. The packaging the top and the base came in set the expectations even higher. The stainless steel top and spinning base complement each other perfectly.

Took me a couple of days to figure out how to spin the top efficiently.

Now I am enjoying spinning them every once in a while.

Just watching the top spin on the base and then see it wobble at the end of the spin is so therapeutic.

It also looks fabulous as a desk toy and adds a bit of bling to my table.

Super stuff. Keep it up.

Shall introduce my family and friends to this and encourage them to get their own sets.

Thank you once again.

4 October 2023
Unprompted review
Rated 5 out of 5 stars

Top quality, excellent customer service.

Quality of products is exactly as top notch as they advertise.
Customer service is exceptional being responsive, kind and very helpful.
I only asked for rather an advice perhaps a solution to clean my spinning top.
It ended up receiving a pack of perfect polishing pads along with high value gifts all for less then a dollar.

28 September 2023
Unprompted review
Rated 1 out of 5 stars

Tiny joke

Ordered a titanium everspin in April 2023. From all the hype in their advertising, I expected good communication and speedy service. It took 11 weeks for the item to be posted, with no indication of the delay on their website. When it finally arrived, the top was disappointing. The thing is tiny. From their advertising I expected something twice as big. I used it twice and put it away.

20 July 2023
Unprompted review
ForeverSpin logo

Reply from ForeverSpin

Thank you for providing your feedback.

Absolutely all customer communication is returned swiftly, and we have no record of any messages not returned to anyone with your name. Shipping estimates are quotes and are not bona fide guarantees, though some orders may take longer than others to be delivered, especially being that our collection has now been shipped to over 160 different countries around the world.

The top you'll have received would be exactly as advertised, and "tiny" is entirely subjective. Our website does have a video on home page where all can view tops being played with and interacted with, though exact dimensions are also clear and present on our website: each top measures 1.4" tall with 1.125" diameter. The dimensions have been calculated to allow for minimal friction and stress on the top's tip while still allowing handling with hands of all sizes; any bigger and the weight increases exponentially making the top more challenging(or even impossible with heavier metals) to spin.

Rated 5 out of 5 stars

Customer service and tops are…tops!

Not only are these tops the best on the market but the customer service is top notch. I bought my first top back in 2020, when I went to buy more tops I didn’t want to buy the same top again and couldn’t find my order. I emailed the company and they were able to look it up for me. Great company, great customer service and great tops!

25 September 2023
Unprompted review
Rated 1 out of 5 stars

No item after 2 months, maybe drugs???

Not received the item after 2 and a half month now, still not taking responsibility and no refund, nothing!!!!! The post office said that the package contains illegal content and cannot be shipped, idk what is this????? Chemically made???? Drugs????

11 September 2023
Rated 5 out of 5 stars

We've been collecting all things…

We've been collecting all things ForeverSpin for several years now. What a brilliant find! They make lovely gifts but also I love having a few on my desk at the ready when I'm on hold or just need a break... and everything we've ever purchased is the highest quality and really beautiful. They are lovely people, as well, having spoken a couple of times to them, always professional, always so lovely! We highly recommend them and really do love them!

22 August 2023
Unprompted review
Rated 5 out of 5 stars

I fell in love with spinning tops ever…

I fell in love with spinning tops ever since I first saw the movie Inception. I was fascinated by the simplicity and design. It took me a few years to get my first one, because my intention was that my wife or family would give me one for every special occasion.
I currently have seven, but I'm always waiting for the next one.
The attention that the foreverspin team gives to the details of the packaging is very important for those who are really passionate about the tops.

10 July 2023
Unprompted review
Rated 1 out of 5 stars

Do not order - total scam

I ordered a couple of items totalling 200$ with free shipping (no other option other than free shipping).

I ordered on 4th April. I received an email on 12 April saying it shipped - yet USPS said 'label created' - it was only on the 28th April that USPS received the item. So there was no chance it would make the 2 week delivery period!

After 30 days of not receiving item i contated them and said something is wrong.. they said tough, you chose free shipping so you will get it when you get it; nothing we can do.

2 months after ordering i asked for a refund which they refused as they said it was not their fault.

Today (27th June) i see the item was delivered to an address just down the road from their depot.

Clearly a total scam. Thankfully i paid by credit card who have now refunded me.

4 April 2023
Unprompted review
Rated 5 out of 5 stars

ForeverSpin ForeverCustomer.

My wife and I wanted something unique to celebrate our 6th year together. The Iron year. So I found this company and seen the iron top. It was a perfect choice! I come from a family that revolves around retail and the overall experience of purchasing items of elegant style and utmost quality. I can say whole heartedly that Forever Spin tops hit the mark dead on. Their craftsmanship and customer service is unparalleled through and through. The quality sheet and personal note in the items package was quite a nice touch and impressed me very much. The team definitely puts their heart and soul into their product and I can vouch for the absolute fact that these are indeed more than just a top or a toy. These products can symbolize meanings and feelings. These tops, the very second you hold them, immediately resonate all the hard work that are put into them. I dare say that the item is of a Ferrari or Pagani level of engineering and precision.
Looking for the perfect gift or reward? Look no further.

18 April 2023
Unprompted review
Rated 5 out of 5 stars

Unique and beautiful tops

I've been following this company for quite some time, and apart from having the most unique and cool spinning tops, their customer service never ceases to amaze me. I would definitely recommend it to anyone who's interested.

14 March 2023
Unprompted review
Rated 5 out of 5 stars

The tops are really cool

The tops are really cool. Craftsman-made! ForeverSpin communication and service are outstanding - many thanks Viktor! :-)

16 February 2023
Unprompted review

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