Focal were booked through our estate agent for house photography. As the house was empty we didn't see the photographer ourselves but we were contacted by text by Focal who kept us informed of when h... See more
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5* rated property photography and visual content that helps your property stand out online. We’re the UK’s leading online marketplace delivering amazing value visual content for agents who want to stand out, win more instructions, sell / let more properties and get the best price for their clients. When a property has a FocalAgent marketing pack, it is: 39.4% MORE LIKELY TO COMPLETE: 1.63% HIGHER SELLING PRICE: Data from the whole of 2022 including 2,331,408 properties. Data compiled and externally verified by Twentyci
Contact info
United Kingdom
- 02035989669
- production@focalagent.com
- www.focalagent.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Unusable photos and floor plan
I paid FocalAgent for professional property photography and a floor plan, but neither was fit for purpose.
The photographs were dark, included duplicate images and were not of a standard suitable for marketing the property. The floor plan was supplied without measurements, making it of little practical use.
When I complained, it took around a month to receive a meaningful response. By then, I had already rented the property, making any proposed resolution pointless.
Poor-quality work, poor customer service, and a complete waste of money.

Reply from FocalAgent Ltd
Very professional company
Very professional company. The photographer they assigned to take my photograhs to sell my property was respectful and considerate of my house. I would highly recommend this company and the photographer Marcin.

Reply from FocalAgent Ltd
Set appointments up quickly
Set appointments up quickly, good communcation with us made it look easy

Reply from FocalAgent Ltd
I would 100% recommend
I would 100% recommend! I had a very good experience. It was very professional and took care with every little detail.
I had photos taken of my house. They are very friendly, on time and respected my property.
The photographer percy was extremely…
The photographer percy was extremely professional very polite

Reply from FocalAgent Ltd
Photos of home for moving house
Ben was a lovely young man. Very friendly, polite knew exactly what was needed from the visit. Would highly recommend.

Reply from FocalAgent Ltd
A professional & friendly experience…
A professional & friendly experience with Paul who did the photography on my property for sale. I would highly recommend him.

Reply from FocalAgent Ltd
Chris Ward Photography
I was provided with the name of my photographer and he contacted me to ask when was convenient. He answered messages outside of office hours and kept me informed of his arrival time, delayed due to road works in my town.
He was friendly and courteous throughout and complimented my home. I look forward to seeing my house on the market

Reply from FocalAgent Ltd
Had to have my property photographed to…
Had to have my property photographed to sell. The agent was very friendly and professional and the photo was all marvellous. Very happy.

Reply from FocalAgent Ltd
Graham was very professional and very…
Graham was very professional and very thorough.

Reply from FocalAgent Ltd
Truly a masterly professional photographer.
We were more than fortunate to have been introduced to Neil for our photographs. He is such a lovely person to deal with, a consumate professional with incredible talents and produced absolutely beautiful photographs and a video. We will, without doubt, recommend Neil wherever we can.
Thank you, Neil.

Reply from FocalAgent Ltd
David our photographer was so lovely…
David our photographer was so lovely and professional. Explained the process and what we needed to move, what looks better in the house photographs.
I am literally blown away with the results today. Thank you so much 😊 highly recommended x
Professional & approachable.
Arrived on time Pascal was professional, polite & he completed the task with respect for our home.
Professional and friendly service
Professional and friendly service. Luke who came to take the photos was polite and courteous. Kept us in the loop every step. Highly recommend.
Fantastic service
Turned up on time, Mark was very friendly and knew exactly what he was doing, highly recommend 👌🏼
Wonderful photographs
The photographer Focal Agent Ltd sent was a lovely gentleman called Adam. I felt totally at ease with him. His whole demeanour was that of a professional and yet he is friendly and polite. He took great photos of my home and I was so glad it was Adam who Focal Agent Ltd sent to my home. Many thanks.
I was very happy with FocalAgent Ltd…
I was very happy with FocalAgent Ltd who sent a photographer (Chris) to take pictures of my property. He was very professional and I was pleased with the service and the ease of making the appointment. I would highly recommend.
Very nice professional photographer
Matthew was very nice, he is a professional photographer. Did a great job. All the best to him.
Great service
Easy communication to arrange. During the session, the photographer, Adrian was pleasant, friendly and attentive.
Would highly recommend
Top service
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