I would say the flight itself was very phenomenal and the pilot was super nice, she was very warm and welcoming. However, it was my birthday and I didn’t feel the welcome and just overall hospitality... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Overall great experience and fantastic views! I'd happily do it again and can recommend the 30min option to have sufficient time to take it all in. One star subtracted as - location is quite remo... See more
Company replied
I had an amazing experience with FlyNYON. From the moment we arrived, everything felt well organized and professional. The staff was friendly and made us feel comfortable right away. The helicopt... See more
Company replied
Everything was absolutely amazing! The entire staff was incredibly friendly, welcoming, and fun. A special thank you to our pilot — unfortunately I don’t remember his name, but he was absolutely f... See more
Company replied
Company details
Written by the company
An unparalleled helicopter photo experience. By making the thrill of capturing images from a helicopter accessible to all, we have catered to over 750,000 passengers since our establishment in 2012, providing photo flights in and around New York City! Our commitment to crafting and sharing this ultimate experience is deeply ingrained in three generations of aviation heritage. We take pride in creating lasting memories, one panoramic view at a time.
Contact info
78 John Miller Way , 07032, Kearny, United States
- (855) 696-6247
- Info@flynyon.com
- www.flynyon.com
4.3
Excellent
459 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from FlyNYON
Thank you so much for flying with us!
The experience was so good
The experience was so good, all the staff from the moment they entered the building and exited the helicopter was super incredible and helpful.
The flight experience was also great + all the staff and pilot train and guide you well on all the safety matters. Can't wait to go back again.
18 May 2026
Reply from FlyNYON
We are so glad you had such an incredible experience with us! It's wonderful to know our staff and pilot made you feel safe and well-guided. We eagerly await your return!
What a way to see NY
Amazing experience from start to finish! Everything was smooth and well organised, and they even managed to get my wife booked on at the last minute. What a way to see New York — the views were unbelievable.
My wife is normally a very nervous flyer, but she said the helicopter flight didn’t make her feel nervous at all, which says a lot. Our pilot, James, was excellent — very professional, informative, and had a great sense of humour that made the whole experience even better.
Would highly recommend this to anyone visiting New York!
We had the door off! It was a little cold 😂😂
12 May 2026
Reply from FlyNYON
We are so glad you and your wife had such an amazing experience seeing New York! It is wonderful to hear that everything was smooth and well-organized, and that your wife felt comfortable during the flight. We will be sure to pass along your kind words to our pilot. Thank you for your fantastic recommendation!
Great flight and worth every penny!
The views of the Statue of Liberty were breathtaking. The flight duration was perfect, and the staff was super friendly. Highly recommend!
12 May 2026
Reply from FlyNYON
We're so glad you enjoyed the breathtaking views and friendly staff. Thank you for your wonderful recommendation!
A nice experience
A nice experience, but I reserved a seat with my feet out since January and when I arrived I was given the seat behind the pilot (that seat allows you to go out with your feet out 20%). It doesn't seem fair to me to pay the money requested and not get what you paid for. I could very well have bought tickets for a helicopter with the doors closed and had the same experience for much less money.
18 May 2026
Reply from FlyNYON
We appreciate you sharing your feedback. We are truly sorry that your reserved seating preference was not met, leading to a less satisfying experience than anticipated. We are reviewing our booking and seating procedures to prevent such discrepancies in the future.
Reply from FlyNYON
We are so glad you had such a wonderful experience with us!
Disappointing
I have paid a ticket to be able to take my feet out and they have put me in the middle of two huge people, I have not enjoyed
They also made me pay a surcharge of $75 each for being late when I had warned that I was late and the train was in the middle without being able to cross
16 May 2026
Reply from FlyNYON
We are truly sorry to hear about your uncomfortable seating and the unexpected surcharge. We are reviewing your feedback to improve our services and prevent similar situations.
Staff was absolutely amazing and sweet
Staff was absolutely amazing and sweet. Experience was wayyy above a 10/10. Our pilot Bianca was fantastic and took us smoothly for such stunning views. Definitely recommend this experience to everyone coming to NYC!
16 May 2026
Reply from FlyNYON
We are so happy you enjoyed your experience and our staff made it memorable. We appreciate your kind words about our pilot and the stunning views. Thank you for recommending us!
One of a kind experience and great…
One of a kind experience and great staff. Louis was great.
17 May 2026
Reply from FlyNYON
We are so glad you enjoyed your experience with us. We appreciate your kind words.
isappointing Experience and Poor Customer Service
We booked the flight specifically to experience the sunset, but at the scheduled time the company was unable to get permission for takeoff, and we were forced to switch to a night flight instead. Even though the night flight is more expensive, we had intentionally chosen the sunset experience, and the company did not offer any compromise or compensation, such as a discount or additional flight time. Because of the way the situation was handled, I would never recommend this company to friends or family.
3 May 2026
Reply from FlyNYON
We appreciate you sharing your experience. We are truly sorry that we could not provide the sunset flight you anticipated due to unforeseen circumstances. We acknowledge your disappointment regarding the flight change and the lack of compromise. We are reviewing our procedures to prevent similar situations and improve our communication.
doors on due to weather
Due to weather conditions we couldnt fly with doors off, besides that all was great
17 December 2025
Reply from FlyNYON
We appreciate your feedback. We regret the weather prevented your doors-off flight. We hope you still enjoyed it.
Good experience
Good experience, but location is not easily accessible, please arrange a drop off to near bus stop or Path station after helicopter ride.
9 May 2026
Reply from FlyNYON
We appreciate your feedback and are glad you had a good experience. We will consider your suggestion for improved accessibility.
everything with the flight was…
everything with the flight was wonderful, but we stareted too late, then the wheater was a little bad
9 May 2026
Reply from FlyNYON
We're glad to hear most of your flight was wonderful. We regret the late start and challenging weather affected your experience.
Reply from FlyNYON
We appreciate your feedback. We understand the journey can be extensive.
Very professional wonderful experience…
Very professional wonderful experience from start to finish
13 May 2026
Reply from FlyNYON
We are so glad you had a wonderful experience!
Unforgettable impressions
Unforgettable impressions. Superprofessional and friendly staff. Totally recommend.
14 May 2026
Reply from FlyNYON
We are so happy you had such a wonderful experience with our professional and friendly staff. Thank you for your recommendation!
Great - but shoe selfie guarantee con
All staff were amazing and friendly. We were so paranoid about getting there late we were super early and they got us on an earlier flight. The process, kitting up and stuff was all really good. The only reason I didn’t give 5 stars was I paid for the shoe selfie seats (so not a cheap trip out). I got given a seat that was supposed to be a 45 degree shoe selfie rather than 90 degrees. Don’t accept it, you’ve paid for nothing. It’s a terrible seat and you won’t get the experience. I argued at the helicopter (they don’t set the seating the office does). Luckily they swapped me, weird as weighed same as the person I swapped with and they hadn’t paid the extra. So basically paying isn’t a ‘guarantee’. Felt conned by that but worked out in the end. Flight and views are amazing and to be honest with the wind as you’re flying it’s quite hard to stick your legs out anyway!!!
10 May 2026
Reply from FlyNYON
We appreciate you sharing your detailed feedback about your recent experience. It's wonderful to hear that our staff were amazing and friendly and that you enjoyed the flight and views. We acknowledge your concerns regarding the seating for the shoe selfie experience and the discrepancy in what you paid for versus what was initially provided. We are reviewing our seating allocation process to ensure a consistent and fair experience for all our guests.
It was an amazing experience
It was an amazing experience ! Our Pilot Aglie was awesome!! ⭐️⭐️⭐️⭐️⭐️⭐️
13 May 2026
Unprompted review
Reply from FlyNYON
We are so glad you had an amazing experience! We appreciate your kind words.
Incredibly kind staff
Incredibly kind staff, we felt secure because of the safety demostration that was a really important part since we chose the doors-off. Our pilot was a pro!
Really recommend!!
6 May 2026
Reply from FlyNYON
We're so glad you felt secure and appreciated our safety demonstration, especially for your doors-off experience. It’s wonderful to know our pilot made it a professional and enjoyable flight. We truly appreciate your recommendation!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.