I would say the flight itself was very phenomenal and the pilot was super nice, she was very warm and welcoming. However, it was my birthday and I didn’t feel the welcome and just overall hospitality... See more
Company replied
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Review summary
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Overall great experience and fantastic views! I'd happily do it again and can recommend the 30min option to have sufficient time to take it all in. One star subtracted as - location is quite remo... See more
Company replied
I had an amazing experience with FlyNYON. From the moment we arrived, everything felt well organized and professional. The staff was friendly and made us feel comfortable right away. The helicopt... See more
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Everything was absolutely amazing! The entire staff was incredibly friendly, welcoming, and fun. A special thank you to our pilot — unfortunately I don’t remember his name, but he was absolutely f... See more
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Company details
Written by the company
An unparalleled helicopter photo experience. By making the thrill of capturing images from a helicopter accessible to all, we have catered to over 750,000 passengers since our establishment in 2012, providing photo flights in and around New York City! Our commitment to crafting and sharing this ultimate experience is deeply ingrained in three generations of aviation heritage. We take pride in creating lasting memories, one panoramic view at a time.
Contact info
78 John Miller Way , 07032, Kearny, United States
- (855) 696-6247
- Info@flynyon.com
- www.flynyon.com
4.3
Excellent
445 reviews
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The helicopter ride itself was…
The helicopter ride itself was incredible, and the views were absolutely unforgettable. The pilot explained the safety procedures, and the actual flight was smooth and exciting.
Unfortunately, the overall customer experience did not match the premium price of this excursion. From the beginning, I did not feel particularly welcomed, and communication throughout the experience was lacking. One of the biggest frustrations was the lack of clear communication about when passengers were allowed to put their legs outside the helicopter, which created unnecessary confusion and took away from what should have been a seamless experience.
For the amount paid, I expected a much higher level of professionalism, hospitality, and customer service. While the scenery and flight itself were amazing, the way the experience was handled ultimately left a bad taste in my mouth.
8 May 2026
Reply from FlyNYON
We appreciate your feedback and are glad you enjoyed the helicopter ride and views. We're sorry the customer experience did not meet your expectations, especially regarding communication and hospitality. We'll address your concerns to improve our service.
Reply from FlyNYON
We're glad you found our staff nice and your flight pleasant. Thank you for your positive feedback; it means a lot to us.
Reply from FlyNYON
We thank you so much for flying with us!
I really enjoyed everything about…
I really enjoyed everything about flying with FlyNYON. The crew was very kind and helpful. I reccomend!!!
6 May 2026
Reply from FlyNYON
We're happy to hear that you enjoyed your FlyNYON experience! It's wonderful to know our crew's kindness and helpfulness stood out. We appreciate your recommendation!
Incredible
an amazing experience I will never forget. I was lucky enough to sit in the cockpit seat :)
28 April 2026
Reply from FlyNYON
We're happy to hear that you had such an amazing and unforgettable experience with us. Thank you for sharing your positive feedback; we appreciate it.
Reply from FlyNYON
We're glad you enjoyed your experience with us! Thank you for the recommendation; we appreciate your positive feedback a lot.
thank u all of
29 April 2026
Reply from FlyNYON
We appreciate your kind words, and we are so glad you had a great experience with us.
Pilot was amazing but the rest of the…
Pilot was amazing but the rest of the staff was haughty and it is too expansive
4 May 2026
Reply from FlyNYON
We appreciate your feedback. We're glad you enjoyed the pilot's service. We'll address your concerns about our team's behavior and pricing.
The best experience from all New York
The best experience from all New York. I recommend flight doors off. Thank you FlyNYON.
4 May 2026
Reply from FlyNYON
We're happy to hear that you had such a wonderful experience in New York! We appreciate you recommending the doors-off flight and thank you for your feedback.
Best experience
Best experience, was amazing. Very welcoming and friendly staff. We enjoyed flight a lot!!!
24 April 2026
Reply from FlyNYON
We're happy you had such an amazing experience with our welcoming and friendly staff! It's wonderful to know you enjoyed your flight so much.
Very good!
Very good!
Unfortunately, the opening hours were not clear, and the customers needed to wait outside in the cool weather.
26 April 2026
Reply from FlyNYON
We're glad you had a good experience. We apologize for the unclear hours and the wait in the cool weather. We'll address this to improve our customer experience.
Great experience,highly recommend it
24 April 2026
Reply from FlyNYON
We're glad you had a great experience. Thank you for recommending us; we appreciate it!
Reply from FlyNYON
We're glad you had an amazing flight! It is wonderful to hear that our personnel provided the best service. Thank you for your feedback.
Reply from FlyNYON
We're glad you had a beautiful experience. We'll look into the cold temperatures to improve our service for everyone.
A really remarkable job
A really remarkable job. Start to finish, the operation was extremely professional. Never once did I feel unsafe or uncertain. We will fly again
22 April 2026
Reply from FlyNYON
We're happy to hear that you found our operation professional from beginning to end! It's wonderful knowing you felt safe and secure. We appreciate your intention to fly again!
10/10
Amazing experience: 10/10. Very chilly up there during the winter/spring time, though. However, it was very much worth it!
22 April 2026
Reply from FlyNYON
We're glad you enjoyed your experience and appreciate your perfect rating! We'll consider your note about the cold during winter/spring. Thank you for the feedback!
The flight was super
The flight was super! I would like to repeat it again in the autumn:) Thank you for great emotions!
28 April 2026
Reply from FlyNYON
We're happy to hear that you enjoyed the flight and had a great time! Thank you for sharing your experience; we appreciate your positive feedback and hope to see you again!
Customer service was not good or…
Customer service was not good or pleasant, but the pilot was wonderful and the ride was amazing.
28 April 2026
Reply from FlyNYON
We appreciate your feedback and are glad you enjoyed the ride. We're sorry the customer service wasn't pleasant and will address this to improve.
Reply from FlyNYON
Thank you, we look forward to flying with you in the future!
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