In short - FloraPrima didn't even attempt a delivery of my flowers, even though someone was waiting for the flowers all morning. I received a fake excuse that a wrong name was on the doorbell of the p... See more
Company replied
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See what reviewers are saying
Delayed delivery of flowers that were meant to arrive on birthday. And in addition to that the extra present and birthday card that I ordered to come with the flowers weren’t included in the package.... See more
Company replied
After the initial bouquet of flowers was not as expected , i contacted FloraPrima and they took care of the problem by initiating to ship a replacement flower bouquet at no cost and also send me a dis... See more
Company replied
They delivered the correct items on the scheduled date, and the quality of the flowers was beautiful. The customer service was also excellent!! they responded to emails very quickly. I will definit... See more
Company replied
Company details
Written by the company
Blumenversand - Blumen und Geschenke deutschland- und weltweit verschicken. Blumengrüsse einfach und bequem online versenden mit FloraPrima.
Written by the company
Contact info
Didderser Str. 28, 38176, Wendeburg, Germany
- 05303 990 980
- info@floraprima.de
- www.floraprima.de
1.9
Poor
94K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
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A little sunshine on a hard day.....
Ordered flowers for our friends in Germany; her dad passed away. The flowers were on time and absolutely gorgeous. I highly recommend FloraPrima. The flowers made their sad day a little better.
3 November 2020
Unprompted review
Super Service
27 October 2020
The flowers were beautiful
20 October 2020
Amazing work
Amazing work. The flowers were in perfect shape. It was on time. The letter was correctly written. Worth the price.
9 October 2020
Unprompted review
Everything is good
Everything is good , last order was delayed for 24 hrs & I paid for guaranteed next day delivery
9 October 2020
Unprompted review
Service war super.Danke
4 October 2020
Unprompted review
Alles super toll danke
1 October 2020
Unprompted review
I have ordered flowers through…Flora-Prima
I have ordered flowers through Flora-Prima repeatedly over the past 5 years. The pictures online are accurate, the website is easy to use, the flowers are always delivered as promised and the quality is excellent. Also the Price is acceptable. I can only praise this company.
1 October 2020
Unprompted review
Good communication
Good communication, reliably delivering on the day. Despite COVID restrictions managed to get flowers almost exactly as on photo
1 October 2020
Unprompted review
EXCELLENT SERVICE!!!
25 September 2020
Unprompted review
simply the best
24 September 2020
Unprompted review
I have done a few floral orders with…
I have done a few floral orders with FloraPrima and have never had any trouble. The floral arrangements are gorgeous and delivery has always been on time. Keep up the good work!
13 September 2020
Unprompted review
Excellent service
Excellent service! Have used FloraPrima many times. Very recommendable.
8 September 2020
Unprompted review
Delivered on time,good value for money
29 August 2020
Unprompted review
All was good except the glass vase was…
All was good except the glass vase was broken, but that can happen.
27 August 2020
Unprompted review
Reply from FloraPrima GmbH
Dear Mrs. Miles,
we are very sorry that you glass was broken.
We write you an Email and hope that everything is fine now.
Your FloraPrima Team // AK
Always on time and fresh
17 August 2020
Unprompted review
Sunflowers were in a abominable state
Sunflowers were in a abominable state, the roses were ok.
13 August 2020
Unprompted review
Reply from FloraPrima GmbH
Guten Tag Frau Hageman.
Es tut uns sehr leid, dass die Bestellung nicht wie gewünscht geliefert wurde.
Bitte lassen Sie uns zur Reklamationsbearbeitung ein Foto vom kompletten Artikel zukommen.
Gerne werden wir dann für Sie aktiv.
Ihr FloraPrima Team // dh
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