Flipkart Reviews 

Flipkart is apparently competing with Amazon covering similar product ranges but it seems still way to go catching up on the same level of service!
Once you buy a product, its very difficult to actually communicate with the seller. You may reach Flipkart customer service but they aren’t very helpful either.
Last year I bought a bed which came in a broken condition and I had to cancel and return. Harassment for few days!
This year I bought an Atomberg ceiling fan thru Flipkart. First of all, the exchange offer is a fuss because they offer you 230Rs and cut 100Rs for taking the old fan away. And when the nee fan arrives, they ask you to uninstall and keep the old fan ready for taking away or else you end up paying that 230Rs anyway. Then comes the installation part. They charge you about 200Rs in advance. They were supposed to install within 2 days. After a day, I received a whatsapp automated message after midnight and asking to confirm the installation within 4 hours. This is a joke by itself! I missed and next day I received similar message after midnight. This time I did confirm and next morning I recd service technician details who was supposed to call me. Waited whole day but nothing. Then next morning again I received another service technician details. This time, after waiting the whole day, I called the number in the evening. The service technician said he is too busy and cannot even come the next day! I cancelled the installation and got the fan installed by a local technician. Next day I got a call from a Jeeves guy (apparently the service partner of Atomberg) and said that if I cancel the installation with them, then the warranty is null and void! I think overall its a scam and I am not sure whether its a Scam by Flipkart or Atomberg or Jeeves !!

Very very very worst platform..... Thier deilvery experience is very very worst. Dont trust them.. They werevno control on their delivery agents... Very very worst delivery experiense

The worst service. Previously i face endless issue and my special day got ruined plus they canceled the delivery by themselves after restlessly trying to get my order from 2 weeks. And the delivery person was the worst person.
But again i order a electric hand blender and it keeps getting rescheduled even after getting opt and out for delivery notification again my most special day got ruined for which I waited for 6 years. This app is the worst and I recommend everyone never to use it.

M order phone back cover and this site show delivered date and is 3rd of may 2026 at 11 pm and same day 9pm i received a message your order deliver next day 4 th of may
This is flipkart kart service i think amazon is a best service of online order aap
Flipkart is a poor service m waiting complete one day m not order again ....

It is very use to buy a product in reasonable prices 😉

I had placed an order for a dress on April 3rd, and after waiting for almost a month, I still did not receive it. The delivery was rescheduled twice without my permission or any proper explanation.

To make matters worse, the order was suddenly cancelled from the backend (RTO) without informing me in advance. When I contacted customer support, I was told that the order cannot be restored and that I would have to place a new order if I still wanted the product. This is completely unacceptable.

There was no accountability, no proper communication, and no effort to provide a resolution or customer satisfaction. The support team was unhelpful and dismissive.

This experience has been extremely frustrating and disappointing. I expected much better service. I would not recommend relying on this platform for time-sensitive purchases

We have placed the order of LG refrigerator on 29 April it was showing express delivery in due to this we order now today is almost 4 days no update about my product.The customer service is very pathetic I call to the customer service name Neha she was very rude to us and after raising the complaint she mark our issue resolved.How could she mark it resolved until unless my query was not resolved.My product has not been shipped yet.We suggest not to buy any home appliances from the flipkart if you are not giving the service on time there are much better online shopping portal who gave good service.This is the last time we will purchase it.Than we connect one more agent name Nandini she also did not help us.I am only requesting to deliver the product asap.I advise you to do not mention the express word on Flipkart if you are not able to give product in time.If it's taking time mention 1 week we are happy to wait but not express delivery by tomorrow.

Flipkart’s return system is a scam. Avoid it.
Do NOT buy any product from Flipkart.
Their return process is a complete trap. They will demand a “style code” that doesn’t exist anywhere on the product, tag, label, invoice, or packaging. When you can’t provide it, they push you to upload some shipping package image — which is usually just a thin paper cover. And with their usual open‑box deliveries, that packaging is often gone or damaged from the start.
Even if the product is untouched, with all tags intact, and the box in perfect condition, they still throw some ridiculous last‑minute condition at you — something that is not written anywhere in their return policy. When you point this out, they shamelessly say, “Not everything can be written in the policy.”
The entire process is a headache and a waste of time. I got fed up fighting with their nonsense and ended up giving up.
Bottom line: Flipkart’s return system is a scam. Avoid it.

I would have preferred to give a 0-star rating rather than 1, given the experience I had with Flipkart. I ordered a Samsung mobile and mobile cover to gift someone on 25th april and delivery date of phone was 27th april, then they pushed the delivery to 29th april and still mobile was not delivered and they said they will provide resolution by 1st may and till 2nd may, there is no resolution and they kept on saying it is due to logistics issue and only cover got delivered on 02/05 which was to be delivered on 03/05. Is the logistics issue just for phone?? and not for cover?? Phone delivery is delayed by almost 7 days and still no resolution, worst site to order anything. Poor customer service.

I received a damaged product from Flipkart and the after-sales experience has been extremely frustrating. It has been almost a month, yet the return pickup has still not been completed. Multiple return requests were created and then cancelled, and even when pickup agents were assigned, they did not collect the product.
This is unacceptable service. The issue is clearly not due to any fault from my side, yet I have had to keep following up again and again with no proper resolution. A damaged item should be picked up and refunded quickly, but Flipkart has failed to handle this case responsibly.
Very disappointed with the delay, poor coordination, and lack of accountability. I expected much better customer support.

Cash on delivery is not available. So I uninstalled the app. Worst experiences.

I ordered several items. Tracking first shows in transit, after few days out for delivery. Next day it showsvorder cancelled due to unablebto to deliver item by agent. No phone call or delivery attempt. Simply show status as attempted delivery but failed and cancelled. Tried to report in customer chat, but it shows frw programmed messages and no option to chat with agent. Waste of time, poor customer support. Victimising customers. Cheating fraud.

No after sales service like installation, product damage, refund etc. No customer care number to speak directly regarding issues. No response for our queries.

Worst service, worst service,worst.....

Flipkart is not reliable at all in my opinion
My advance paid purchase delivery has been canceled multiple times and keeps cancelling on the scheduled day.

Order ID: OD337347437523881100

I’ve already contacted support multiple times via calls, chat, and grievance team—please don’t ask me to contact helpdesk again. I ordered a washing machine on 19 Apr (delivery 20 Apr). It was marked “Out for Delivery” but never delivered, with false “delivery failed” updates. The agent later refused delivery with false excuses and hinted at extra payment. Complaint filed with National Consumer Helpline. This is service failure and harassment.

I bought a ac on 26 th April 2026 . They were supposed to install today on 29 th April according to there website. Today morning one person calls installation team. They say they are busy so will fix on May 7 to may 14. So you buy a product and now you are in there mercy to fix. Flipkart donot trust. They won't refund too . They said sorry for refund also. Worst service .. called customer care . They hardly speaking anything all she speaks is sorry sorry wait till May 14 . For fixing . . . . I don't think they will fix even on May 14 . For your own peace of mind kindly donot buy any electronic from Flipkart. Customer care is more irritating than anybody.

I purchased Godrej AC through Flipkart and book the installation also, AC deliver after 1 week and installation not done till the time almost 10 days gone and nobody listing for this problem and I am suggesting to all people please think before you buy any thing because they don't have control on services

Bought a water purifier from Flipkart. Installation was arranged by Flipkart.
Seller sent UV/RO ( RO is of no use for us) instead on UF/UV. During installation understood from technician that it is UV/RO.
Flipkart refused to do the exchange/return even though wrong product was sold to customers

Worst customer support, worst service very bad experience, not recommended at all... worst after sell service

Flipkart customer bahut hi bekar hai Kyunki yah customer ko Khali Pareshan karti hai Samay per product deliver Nahin Hota Hai Logon Ko Jhooth bolkar Samay ka vivadit karta hai Itna ghatiya app Hai yah mat puchiye