Cashify Reviews 

507
•
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Evaluating 144 reviews, most reviewers were let down by their experience overall. Many customers frequently complain that initial online price quotes are heavily inflated, only for pickup agents to drastically reduce the final offer during home visits by claiming unexpected defects. Buyers also reported frustrating delivery delays, poor communication, and entirely unhelpful assistance when trying to resolve persistent technical problems with their electronic devices. The minority of people were satisfied with specific product purchases or found the customer support team helpful when managing urgent requests. A few other people also felt that visiting physical stores and receiving assistance was convenient for their needs.

What people talk about most

Price

Users express disappointment regarding pricing, noting differences between initial online quotes and final... See more

Customer service

Customers consistently note negative experiences with customer service, reporting that representatives fail... See more

Service

Customers had negative experiences with service, expressing widespread dissatisfaction regarding unfulfilled... See more

Quality

Clients share negative opinions on quality, frequently reporting severe hardware defects, malfunctioning... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Maine 2 January ko iphone 11 pro max order Kiya tha lekin abhi tak nhi aaya sara payment advance kar diya hai fir bhi lekin app ke andar order laga bana hai aur check karne me batata hai ki is number... See more

Rated 1 out of 5 stars

They advertise one price on their website but pay a lower amount when they come for pickup. I’ve sold four phones through them and had to reject the last two sales after noticing the pattern. The redu... See more

Rated 1 out of 5 stars

They are basically looting people. They show an inflated quote on their website to lure you in. Then during pickup, they slash the price by 50% by inventing random defects. Even if you select those sa... See more

Rated 1 out of 5 stars

If I could give a negative star feedback, I would. Save yourself and never engage, or associate with this company. Trash. Rude. Zero anger management and abusive to costumers. I judge their IQ, and... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

India's most trusted platform for selling old gadgets online. Sell old mobile, laptop and tablets sitting at home & get instant quote, free pickup & more.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

507 reviews

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No recent history of asking for reviews

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1.3

All reviews

(507)

144 reviews in the last 12 months

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Rated 1 out of 5 stars

i buy moto edge 50 pro last janurany…

i buy moto edge 50 pro last janurany 2026 month phone is not good. always very to much problem. pls don't buy phone from cashify very bad exprence. from january to till oct month to much problem my phone

hi every one don't buy phone from cashify

13 October 2026
Unprompted review
Rated 1 out of 5 stars

Extremely Disappointing Experience with…

Extremely Disappointing Experience with Cashify – False Promises and Phone Reset Without Consent

My experience with Cashify has been extremely disappointing. They do not seem to deliver on the promises they make to customers, and the overall experience has been frustrating and unacceptable.

What is even more concerning is that my phone was reset without my confirmation or consent, resulting in the loss of my data/settings. This is a serious breach of customer trust, and customers should never have to worry about such actions being taken without their explicit approval.

Cashify needs to take greater responsibility for its commitments, communicate transparently with customers, and respect their consent before performing any action that affects their devices or personal data.

I would strongly advise customers to be cautious and clarify all terms and procedures before handing over their phones. Based on my experience, the service fell far short of expectations, and I am highly dissatisfied with the way this was handled.

Cashify needs to improve its customer service, honour its promises, and ensure that no device is reset without the customer's explicit consent.

11 October 2026
Unprompted review
Rated 2 out of 5 stars

Warranty dispute, unrequested refund, and unanswered questions about my returned laptop.

I purchased a refurbished HP EliteBook 845 G7 from Cashify for work. After reporting warranty issues, Cashify received my laptop on 25 September 2026 and processed a refund of ₹25,399.12 on 29 September, although I had not requested a refund.
Cashify later informed me that the laptop had been classified as non-repairable and that a suitable replacement was unavailable. It has declined to share the detailed technical findings behind that decision.
I subsequently found a Cashify listing for the same configuration. Some visible scratches and physical marks appear to correspond with marks in my own photographs. I am not claiming this proves the listed device is mine; I am asking Cashify to verify its identity using its internal records.
I have escalated the matter through customer support and the CEO Desk and sent additional photographic evidence on 7 October. I still need a substantive explanation addressing the device’s identity, the technical assessment, why a refund was processed without my requesting that remedy, and what compensation may be appropriate for the hardship caused.
I purchased this laptop to support my work. Instead, I have spent weeks pursuing answers while dealing with financial hardship and disruption to work opportunities.
I hope Cashify will provide a transparent, evidence-based response and a fair resolution. A refund alone has not resolved the questions at the centre of this dispute.

29 September 2026
Unprompted review
Rated 1 out of 5 stars

This cashify makes people fool

This cashify makes people fool . First they will show you one amount for selling ur old phones and then when their team visit ur house they will offer very less amount also they argue with you that your phone has this issue and all and offer a very less price . Didnt like the cashify experience it is better to use it or sell on other platforms at more price

5 October 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing experience with…



Very disappointing experience with Cashify. Order #ESODOMGFLSD9 is still unresolved. Their team first said “missing screw” and later, after almost 10 days, claimed “bend near the camera.” My complaint was closed without proper resolution despite having video proof.

They make reels claiming that they personally solve customer problems, but my experience has been completely different. Please stop making such reels and actually resolve genuine customer issues.

28 September 2026
Unprompted review
Rated 1 out of 5 stars

Cashify has totally lost credibility

Cashify has totally lost credibility. Everytime I try to sell, an estimated price is shown before I book. But when the buyer arrives, he reduces the price ridiculously(80 to 90pc) citing some silly reason. I have experienced this for almost every item these days. And most of the time, they try to buy outside cashify. Don’t trust cashify anymore. But I don’t know if there is any other reliable app.

31 July 2026
Unprompted review
Rated 1 out of 5 stars

Extremely Disappointed with Moto Razr…

Extremely Disappointed with Moto Razr 50 – Multiple Hardware Failures Within Weeks
Dear Cashify Support Team,
I am writing to express my extreme disappointment and frustration with the Moto Razr 50 that I purchased from Cashify.
Within just one month of purchasing the phone, its display completely stopped working. I raised a warranty claim, but unfortunately, my warranty claim was rejected. With no other option, I had to get the phone repaired myself and paid for a new display.
What is even more disappointing is that the newly installed display worked for only about one week before the phone's charging port stopped working. Then, just three days later, the phone's motherboard also failed.
This is completely unacceptable for a phone that I purchased through a platform that claims to provide quality-checked refurbished devices. The fact that multiple major components have failed one after another within such a short period has completely destroyed my trust in Cashify.
I am extremely disappointed with the quality of the product I received. I genuinely feel that I was given a device of extremely poor quality, and I deeply regret purchasing it from Cashify.
After this experience, I have completely lost my trust in your platform. I do not intend to purchase anything from Cashify again, and I certainly cannot recommend Cashify to my friends or family.
I request you to please take this matter seriously and provide me with a fair and satisfactory resolution. I would also appreciate a proper explanation as to how a device could suffer such serious hardware failures within such a short period.
I am extremely disappointed with this experience and expect a prompt response and appropriate resolution from Cashify.
Regards,
Mohd. Danish
Mobile: 9305151168 / 9808858123
IMEI: 358476730919016

25 August 2026
Unprompted review
Rated 1 out of 5 stars

Worst experience don't use the app…

Worst experience don't use the app website no support from team they just make you try to be calm and do nothing even the supervisor do the same no resolution provided i sold i phone on 9th September and till now I haven't recieved payment and no updates are shared by them they only tell the updates when I call them have called them more than 12 Times but resolution still waiting

#worstservicecashify

9 September 2026
Unprompted review
Rated 1 out of 5 stars

Extremely disappointing and misleading…

Extremely disappointing and misleading experience

I strongly recommend customers to be very careful before selling their phones at this store.

I checked the Cashify app before visiting, where my phone’s estimated selling value was ₹7,600. After testing the phone at the store, the staff told me that ₹6,000 was the maximum. I agreed to sell it at that amount.

However, after the tests, I was suddenly told that they could transfer ₹8,500 to my bank account only if I purchased products worth ₹2,500 from the store, such as speakers or power banks.

This felt like a misleading sales practice. Instead of simply paying the actual value of the phone, I was being pushed to purchase products that I neither wanted nor needed.

If the phone’s actual selling value is ₹8,500, why should a customer be forced to spend ₹2,500 on unwanted products to receive that amount?

Customers should be given a clear and transparent selling price upfront, without such conditions being introduced at the end of the transaction.

Very disappointed with this experience. Please check the final payout and ask about all conditions before handing over your phone

12 September 2026
Unprompted review
Rated 1 out of 5 stars

Worst Experience & Total Scam by…

Worst Experience & Total Scam by Cashify Store! Beware!

I purchased an iPhone 15 from this exact Cashify store just 3 months ago for ₹50,000. Today, when I visited them, they offered me only ₹30,000 for the same device—a straight loss of ₹20,000 in under 90 days!

My phone is in 100% pristine condition with zero dents, 87% battery health, and still has 100 days of active Cashify warranty left. When I reminded them of their own active warranty and original Cashify bill, the staff arrogantly replied that "their warranty doesn't matter" and they override bills to devalue devices. They buy at ₹30k and resell at ₹45k+ making huge unethical margins.

On top of that, they were trying to push a refurbished iPhone 15 Pro 256GB for an absurd price of ₹85,000! Completely unprofessional, rude behavior, and cheating loyal customers. Never buying or selling anything from Cashify again. Highly recommend everyone to avoid this store!

10 September 2026
Unprompted review
Rated 1 out of 5 stars

Repeated Service Failure

Event 1: Job conducted on 23rd July 2026 – from that date I have continuously faced issues.

Event 2: Requested service engineer visits 2–3 times – he repaired, but within 6–7 days the same problem reappeared.

Event 3: On 29th August, I requested another visit – the engineer did not come.

Event 4: Customer support team members Harshit, Vishal, Anurag, and Maanvi advised me that they had asked the service engineer to visit my place again. I am very fed up with the service. In one month of service, I had to contact your support team at least 3 to 4 times. I do not want any service engineer to visit now. I do not want my phone to get repaired again. Please arrange the refund and take back your component. Also request you to change the service engineer too.

Key Points: • I am not happy with the service at all. • I cannot keep chasing your support team and service engineers repeatedly. • I request you to check my visit request history against this order how many times i contact you team • I do not want my receiver to be repaired again – I want you to take your component back and issue my refund. • I am very disappointed by the service and expect immediate action.

I hope you will treat this matter with the seriousness it deserves and resolve it promptly.

17 August 2026
Unprompted review
Rated 1 out of 5 stars

Your technician took ₹2,499

Your technician took ₹2,499, installed a counterfeit board after falsely claiming it was original, damaged my phone's microphone, and unprofessionally refused to fix it. I demand an immediate full refund of ₹2,499 along with a free repair of my device worst customer care service

29 August 2026
Unprompted review
Rated 1 out of 5 stars

Cashify is a fraud company and a scammer

Cashify is a fraud company. I have given my i phone 14 pro max for screen repair . On asking them they told me that they will install a original i phone screen and will 25000 for it. I agreed . After repair the display was not good and was dull. I told them and they it will be ok within 2-3 days. After 2-3 days screen stopped working. On checking the screen i found out that they are using local screen which you can easily get for 4-5k. When i asked them then they said we use genuine screen which was actually a local screen.
This is how i got scammed at cashify for 25000.
I don’t know what kind of phones they must be selling . They all must be counterfeit or low quality assembled phones.
In my opinion don’t get scammed at cashify and save your money. There are various other good options available in the market

27 January 2026
Unprompted review
Rated 1 out of 5 stars

Don’t sell your old phone on Cashify.

Don’t sell your old phone on Cashify.
When you enquire about selling your phone in their website they will always show you very decent prices, as soon as you visit their official store they will decrease at least 10,000/- from the same phone you enquired about in their website. BIG SCAM
WORST EXPERIENCE
FRAUD CASHIFY
NEGATIVE 5 STAR

18 July 2026
Unprompted review

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