Missed my connection from USA in Schiphol, Amsterdam. According to the airline, delay of 3 hours was due to bad weather. Arrived at my location 10 hours later without luggage. Sent my documents to... See more
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Review summary
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They were very helpful throughout the whole process. Eurowings took months to respond and ultimately didn’t provide any reply, but Flightright stepped in and handled everything efficiently. Thanks to... See more
Company replied
I relied on Flightright on two different occasions, and got reimbursed for both! For one of the two, the procedure took almost 4 years. It was long but i got updates every few months from Flightright... See more
Company replied
It took us 3 days to get to Cancun, due to delays in Brussels and Frankfurt. Different airlines were involved and it was hard to track location of suitcases. Flightright managed to get us compensati... See more
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Company details
Flightright
Written by the company
- Claim your compensation now
- ✓ No Financial Risk You only pay if we win – our fee is charged only upon success I ✓ High Success Rate 99% success rate in court – we fight for your rights effectively Flight Compensation Experts I ✓ Over €600 million in compensation recovered for our clients.
Contact info
Germany
- www.flightright.com
4.7
Excellent
4K reviews
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Everything was so smooth and…
Everything was so smooth and straightfrward. Great support!
14 February 2026
Reply from Flightright
Hello Borut Jerman,
Thank you for your kind words – we truly appreciate your feedback. We are very happy that we could support you and that everything went to your satisfaction.
Best regards,
Your Flightright Team
Reply from Flightright
Hello Jose Orozco,
Thank you for taking the time to leave a positive review. We are delighted that you were satisfied with our service and look forward to assisting you with any future flight issues.
Best regards,
Your Flightright Team
Useless service - major letdown
These guys used to take matters seriously, but there has been a marked decline in customer service.
They only update when you chase them. After 2.5 years of waiting and waiting, with them claiming that they would be the ones to update me on any developments, 14 months since their last contact, they just replied to tell me they had decided not to pursue the case in spite of initially claiming 99% success rates, and indicating that there had been a clear breach by the airline, resulting in a demand for €809.
The sceptic in me tells me they settled for a small payment themselves direct from Ryanair.
Dreadful communication, very poor representation, and never again will I engage their non-existent services.
6 April 2026
Unprompted review
Reply from Flightright
Thank you for your feedback.
We understand your disappointment with the outcome of your claim. Each case is assessed individually, and following a full review, a decision was made not to proceed further with this matter.
We appreciate you taking the time to share your experience.
negotiating really???
Apperently they are negotiating already for 3 years...but nothing happened. Yes they could increased their marketing budget and made a very fancy website but during 3 years nothing happened...their lawyer(s?) has other things to do? probably having a good time on Ibiza or other expensive holidays locations with all the money they easily received, doing nothing...
5 April 2026
Unprompted review
Reply from Flightright
Thank you for your feedback.
We understand your frustration regarding the time this appears to have taken. We haven’t been able to locate a case based on the details provided in your review.
I’d be happy to look into this further for you. Please reply to your existing case email or share your case reference so I can investigate and provide an update.
They give me back my money from the…
They give me back my money from the airline that I was buying tickets but the flight was canceled and they didn’t give me any money but Flightright helped me get my money. Thanks for your help and support
1 April 2026
Reply from Flightright
Hello Falah Karur,
Thank you for taking the time to leave such a positive review. We are very glad that we could help you get your money back and support you through the process. We look forward to assisting you again with any future flight issues.
Best regards,
Your Flightright Team
Thought it was a scam at first
Thought it was a scam at first and decided to play along. When I gave them my PayPal, I suddenly got my money. Thanks 🙏
16 March 2026
Reply from Flightright
Hallo Frank Hoytink,
vielen Dank für Ihre positive Bewertung! Schön zu hören, dass alles reibungslos funktioniert hat und Sie mit unserem Service zufrieden waren. Auf eine pünktliche und sorgenfreie nächste Reise!
Mit besten Grüßen,
Ihr Flightright Team
Thank You
Very good communication, very quick service and very good company. Im satisfied with this experience and will be back if something similar happen to me ( 5 hours delay )
1 April 2026
Reply from Flightright
Hello Darko,
Thank you for your kind words – we truly appreciate your feedback. We are very pleased that we were able to support you and that everything met your expectations.
Best regards,
Your Flightright Team
Reply from Flightright
Hello Joanne Louise Cross,
Thank you very much for taking the time to write such a positive review. We are delighted to hear that you appreciated the communication throughout the process. We look forward to assisting you again with any future flight issues.
Best regards,
Your Flightright Team
Reply from Flightright
Hello Svetoslav Ivanov,
Thank you very much for your positive feedback! We are glad to hear that everything went smoothly and that you were satisfied with our service. Wishing you a punctual and worry-free next trip!
Best regards,
Your Flightright Team
Review
I stumbled upon flightright as an Instagram and didn’t think much of it but decided to try. Turns out rebooking isn’t a compensation and they managed to get me some money back! Even though they said claims could take up to a few months, my case was sorted within 10 days. Would recommend :)
25 March 2026
Reply from Flightright
Hello Petra,
Thank you for your kind words and the great review! We’re glad to hear that we could help you get some money back and that your case was resolved quickly. We look forward to assisting you with any future flight issues.
Best regards,
Your Flightright Team
Perfect and easy
15 March 2026
Reply from Flightright
Hello Raluca Laura Neacsu,
Thank you very much for your positive review! We are glad to hear that everything went smoothly and that you were satisfied with our service. Here’s to a punctual and worry-free next trip!
Best regards,
Your Flightright Team
Reply from Flightright
Hello Vas,
Thank you for taking the time to leave a great review. We are delighted that you had a very good experience with us. We look forward to assisting you again with any future flight issues.
Best regards,
Your Flightright Team
TERRIBLE
I am very frustrated with this company. I have had an ongoing claim with them since October 2024!! and we are nowhere closer to the payout then we were 1 year ago.
5 of us had our international flight delayed by nearly 5 hours and this company doesn't have the decency to explain what's going on or why on earth would we have to wait 1.5 years for a compensation. There is absolutely no communication on their part, whenever I send an email requesting an update the response is that they are doing everything that they can (automatic BOT answer all the time) the airline is being challenging. I don't find that acceptable especially if they are charging a commission for dealing with the claim on our part.
I don't recommend this company.
Sent a lot of emails and always get the same bot answer.
DON'T USE THIS COMPANY! It's UNPROFESSIONAL, MISLEADING and NOT RELIABLE and to add to that very POOR in communication.
28 March 2026
Unprompted review
Reply from Flightright
Thank you for your feedback.
We’re sorry to hear about your experience. Claims can sometimes take longer than expected, particularly where further action is required as part of the legal process.
We haven’t been able to locate your case based on the details provided, and we’d like to review this for you. Please reply to your existing case email or share your case reference so we can look into the status and provide an update.
Great communication
Great communication, persistent to obțin my compensation. Even if it took longer than I thought I received my money back. Thank you
27 March 2026
Reply from Flightright
Hello IULIA,
Thank you very much for your kind words – we truly appreciate your feedback. We are very glad that we could support you and that everything turned out to your satisfaction.
Best regards,
Your Flightright Team
I would reccomend for sure
I used Flightright for my claim due to a delayed flight, where I had a terrible experience dealing with the airline directly. The airline did not have a clear procedure and was taking a month just to give a negative response. Hence, I used Flightright and voila, my claim was approved just in 4 days, and I received the amount in my bank on the 6th day. Great job, flightright.
15 March 2026
Reply from Flightright
Hello Ankush,
Thank you very much for your kind words and the great review! It's wonderful to hear that we could help you with your flight issue quickly and effectively. We look forward to assisting you again with any future flight difficulties.
Best regards,
Your Flightright Team
Great service
Great service, took a few months for the result but I was constantly updated about what was happening. Highly recommend to use them
20 March 2026
Reply from Flightright
Hello Adele Collins,
Thank you for your kind words and the great review! We're glad to hear that we could assist you with your flight issue and that you felt well-informed throughout the process. We look forward to supporting you again with any future flight challenges.
Best regards,
Your Flightright Team
Reply from Flightright
Hello Chui Ying Tang,
Thank you for your kind words – we really appreciate your feedback. We are very pleased that we could support you and that everything met your satisfaction.
Best regards,
Your Flightright Team
Reply from Flightright
Hello Jolanta,
Thank you very much for taking the time to leave a positive review. We are delighted that you received your refund for the severely delayed flight and that you are satisfied with our service. We look forward to assisting you with any future flight issues.
Best regards,
Your Flightright Team
Great support on my case
Great support on my case, got some of compensation. Though 30% Royal fee is not tiny but I guess nothing comes for free. Thank you!
19 March 2026
Reply from Flightright
Hello Joe Doe,
Thank you very much for taking the time to leave such a positive review. We are delighted that you were satisfied with our service and that we could assist you with your claim. We look forward to supporting you again with any future flight issues.
Best regards,
Your Flightright Team
Reply from Flightright
Hello Simonka,
Thank you very much for your positive review! We are glad to hear that everything went smoothly and you are satisfied with our service. Here’s to a timely and stress-free next trip!
Best regards,
Your Flightright Team
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