FlightNetwork.com Reviews 26,902

TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Looking at 3,833 reviews, most reviewers were somewhat happy with their experience overall. Customers express mixed opinions regarding the booking process, with some finding it easy and efficient, while others describe it as complicated and confusing due to unexpected add-ons and a lack of clarity on the actual booking platform. Similarly, opinions on pricing are divided, with some finding good deals and others feeling misled by additional costs. However, a significant number of people were dissatisfied with the service provided, citing difficulties with changes, cancellations, and a lack of transparency. Many also reported negative experiences with refunds, noting long delays and a perceived reluctance to process them promptly.

What people talk about most

Booking process

Customers had ambiguous experiences with the booking process. While some found it efficient, easy, and... See more

Price

Reviewers highlight ambiguous aspects of price. Many customers report unexpected price increases during... See more

Website

Clients share ambiguous opinions on the website. Many reviewers found the website easy to access,... See more

Service

People report negative experiences with service, citing issues like hidden charges for unrequested services,... See more

Refund

Reviewers express significant dissatisfaction with the refund process. Many customers report difficulties in... See more

Reviews shaping this summary

Rated 3 out of 5 stars

To complicated also you are we booked through trustpilot, but we booked on Quanta’s site. It seems a complete balls up. Suggestion look at Air Ne Zealand sight much more user friendly

Rated 3 out of 5 stars

I disliked the fact there were so many options to add on in addition to the actual ticket...all playing to the fear of something going wrong. If I were a less discerning buyer and clicked every option... See more

Rated 3 out of 5 stars

I disliked the fact that I was obligated to pay for choosing my seat allocation. Also I chose not to pay for Carbon offsets what was charged anyway. All the extras cost me about $300 more than expecte... See more

Rated 3 out of 5 stars

I thought I was booking on the BA site but that’s another matter. There are a lot of add ons so the original price increased significantly. I don’t understand why they don’t seem to want my passpo... See more


Company details

  1. Travel Agency

About FlightNetwork.com

Written by the company


At Flight Network, we make booking a breeze with the power of technology.

Business or pleasure? We’ll find you the best flight, no matter the destination, by comparing 650 airlines. We know your time is valuable. That’s why we put convenience first to ensure time is on your side.

With nearly 14 million customers and over 4 million holidays sold, we fill 140 Boeing 737s every day, departing and arriving from 77 countries across the globe. At Flight Network, you always travel with ease.

To contact us you can follow this link

https://www.flightnetwork.com/rf/contact-us


Contact info

3.0

Average

TrustScore 3 out of 5

27K reviews

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Rated 1 out of 5 stars

It increases price at the final stage (payment)

This website is a part of some network of sites that have the same design/engine but a different name (mytrip, flightnetwork).

They increase ticket price at very last stage trying to trick you to pay actually more. You enter your card details, click 'proceed' with payment but website claims that price already increased from 235 CHF to 335. You go to Google Flights again, open another site from the network and the same happens.

It doesn't look like the real increase due to demand but just a trick to attract users with a low price and convince them to pay more.

5 May 2026
Unprompted review
Rated 1 out of 5 stars

Big scam...

I have bought a return ticket from Vietnam to Cambodia on the flexible option, at a cost of $700. When I called Flight network to change the dates under my flexible ticket clause, I was asked to pay $1280 as "fare difference".When I pointed out that it's cheaper to buy a new ticket, I was told "that's the fee, if you don't want to pay it, I can't help you" and they hung up on me. Scammer...
I called again, a different number that gave me access to a local operator, not the initial call centre, and I ended up doing all the changes I wanted for a grand total of $87.
Beware of this company!!!

8 April 2026
Unprompted review
Rated 1 out of 5 stars

I BOOKED THIS FLIGHT 12 HOURS AGO AND…

I BOOKED THIS FLIGHT 12 HOURS AGO AND AM STILL WAITING ON CONFIRMATION, THE MONEY PAID IS OUT OF MY ACCOUNT, I HAVE TRIED TO CHECK ON THEIR WEBSITE BY CHECKING 'MY BOOKINGS'... IT SAYS THEY WILL SEND A VERIFICATION LINK TO MY EMAIL BUT NOTHING ARRIVES DESPITE ME DOING THAT MULTIPLE TIMES STILL NOTHING ARRIVES, I HAVE NOT BEEN SENT A VERIFICATION EMAIL OF MY FLIGHTS AND CANNOT CHECK ON THEIR ONLIBE SYSTEM BECAUSE IT WONT SEND ME THE VERIFICATION LINK, IT SEND EMAILS TRYING TO SELL ME A RENATL CAR AND A HOTEL ROOM BUT NO FLIGHT CONFIRMATION!

5 May 2026
Rated 1 out of 5 stars

No help on flights rescheduled by the Airliner

We booked flights to Europe In June 26 and got caught up with the rescheduled flights. They didnt even notify us of the reschedulied flights from the airline, untill i saw on the website. Apparently you need to pay Flight network a fee just to get flight updates. They wouldnt give us any option other than get a refund and than book a lot more expensive flight so close to travel date. They are just out there to make money off you

4 May 2026
Unprompted review
Rated 1 out of 5 stars

Useless

Useless , complicated and everything goes to spam
Why on earth I didn’t just stick with the booking through the company. I hope I haven’t paid anything for this app !!!
Whoops just checked !! Yes hundreds and hundreds more spent once I accident my clicked on their ad. I’ve not got “ lounge access and priority boarding” at great cost , THAT I ALREADY HAD WITH MY BUSINESS CLASS TICKETS .
Moral, don’t book tickets late at night . I am thoroughly disappointed with this company.

4 May 2026
Rated 4 out of 5 stars

web site easy to navigate however

web site easy to navigate . clearly signposted and no hidden tricks . Until however the end , when you are not able to get back into your own booking to confirm all details of flights - this was very disconcerting .

3 May 2026
Rated 1 out of 5 stars

not good company

We purchased a ticket and wanted to change the date. We contacted them three days in advance to request the change, but they kept giving us generic responses like “we will get back to you,” “we will email you,” and “we will call you.” However, we never received any calls or follow-up.

As a result, we were unable to change our ticket, which completely disrupted our travel plans.

4 May 2026
Unprompted review
Rated 4 out of 5 stars

So far so good despite negative reviews…

So far so good despite negative reviews - I was annoyed the search for the airline took me to a sponsored ad and I hadn’t noticed . I didn’t want the extras so the price was good and they followed up immediately to enter flight information - just got to wait and see if the automatic check in works - if it does will use again !

4 May 2026
Rated 1 out of 5 stars

Dishnoest practices

They are awful. They are like vultures of normal airlines, you think you are booking with a reputable airline but you are not. Cancelation after 5 minutes : 45 dollars! Luggage is double what the airlines charge. Stay Away!

2 May 2026
Unprompted review

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