Processing and shipping of item could have been a little sooner. I understand authentication is needed for product. Very pleased with process though.
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Established in New York City over fifteen years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the latest drops, coveted classics and hard-to-find grails, Flight Club has evolved from a one-stop sneaker destination to a cultural hub for sneaker enthusiasts and novices alike.
Contact info
United States
- support@flightclub.com
- www.flightclub.com
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Thank you for the quick delivery of the…
Thank you for the quick delivery of the product...Awesome job!!
Wasn’t home when package arrived but…
Wasn’t home when package arrived but when it got delivered the delivery driver took a picture to notify me that it was delivered so I thought that was very helpful to do so because I was at work
Been utilizing Flight Club for years…
Been utilizing Flight Club for years now though at times verification slips I have been somewhat satisfied.
Beautiful beautiful beautiful
My order was delivered to the wrong…
My order was delivered to the wrong location and now the residents say they don’t have it although the photo is on their porch
The shoes I ordered was a great price
The shoes I ordered was a great price. I Loved them, and they were delivered when said.
Given a BAD product
I ordered a pair of shoes advertised as new in box but I received YELLOWED (supposed to be white) shoes with yellow laces, and scuffs/marks covering the air bubble area amongst other things. I filed for a refund days ago and I haven’t received a response. This was my first and LAST time ordering from them.
Great service
This my 4 time buying from flight club I haven’t had any issues at all.Even my teenage daughter Bought a pair from them for the for the first time she loves it that everything was accurate.
This company is not liable
Company had a delivery company leave my package in my building lobby and not at my apartment. The package was stolen and I contacted the company. All my information was properly provided for delivery. But they didn't refund or sent me a new pair which I purchased it for my birthday. They reached out say next time I purchase to make sure my address is clear.
shipping takes forever school already…
shipping takes forever school already started and my shoes arent here i order about 3 weeks ago
I didn’t like that it took 2 weeks for…
I didn’t like that it took 2 weeks for me to receive my shoes with no communication. I had to reach out to you.
Shoes weren't there when I got home few…
Shoes weren't there when I got home few minutes after arrival.
Everything worked out great for me
Everything worked out great for me , from the delivery to the product being in great shape. Thank you Flight Club for always providing quality product and services.
My package was not received by me and…
My package was not received by me and the refund time frame is too long.
Great thing is Great
Great thing is Great, just taking a longer to get my item then usual
Online purchase that made me happy.
Purchased a pair of Nike that I was searching for. The price was good, although strangely configured with the shipping fee but it worked out when I had to pay taxes. So I'm thankful for that. They arrived in good time. The trainers are fantastic. Comfortable and look great! I will definitely go back to Flight Club, for my next pair of trainers!
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