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Flight Club Reviews 

8,777
•
TrustScore 4 out of 5

3.9

Shoe Store
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Review summary

Created with AI, based on recent reviews

Considering 3,418 reviews, reviewers had a great experience with this company. Customers praise the service, highlighting the smooth ordering process and valuable product verification that ensures authenticity. Many appreciate the fast shipping and timely arrivals, noting that products generally match descriptions and arrive in excellent condition. However, some customers noted concerns regarding delivery services, with a few experiencing issues with specific couriers or even lost packages. Some reviewers mentioned that processing and shipping times could be longer than expected, despite understanding the need for product authentication. And a few reported occasional problems with orders, including unexpected charges or difficulties with cancellations.

What people talk about most

Product

Customers had ambiguous experiences with product, with many expressing satisfaction with the authenticity,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers reporting fast shipping,... See more

Order

Users describe ambiguous interactions with order, with some customers praising the ease of ordering and fast... See more

Quality

Customers consistently note ambiguous experiences with quality, with many expressing satisfaction, stating... See more

Service

Clients share positive opinions on service, with many reviewers enjoying the overall experience and finding... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Processing and shipping of item could have been a little sooner. I understand authentication is needed for product. Very pleased with process though.

Rated 4 out of 5 stars

Came quickly and they are officially unlike some other company like Stock X they sent me a fake pair of sneakers.

Rated 4 out of 5 stars

I enjoy flight club and love getting my kicks my only complain is when some delivery services used aren’t professional but other then that love it all

Rated 3 out of 5 stars

I get all of my hard to find/high demand sneakers from flight club, because they’re credible and I’ve NEVER had an issue until my most recent order..I ordered the black pony hair acg’s and they arrive... See more

Company details

  1. Shoe Store

Written by the company

Established in New York City over fifteen years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the latest drops, coveted classics and hard-to-find grails, Flight Club has evolved from a one-stop sneaker destination to a cultural hub for sneaker enthusiasts and novices alike.

Contact info

3.9

Great

TrustScore 4 out of 5

9K reviews

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3.9

All reviews

(8,777)

3,377 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

First Class Service

Another great experience buying through Flight Club! I never have any issues with product authenticity and the fast shipping and terrific customer service make me a repeat customer.

4 July 2026
Rated 1 out of 5 stars

These reviews are mostly fake

These reviews are mostly fake. Total scam. I ordered shoes that were never delivered and money was never returned. Buyer beware. They rip people off. This is why the site doesn’t have google reviews. I got scammed for $260.

2 February 2026
Unprompted review
Rated 1 out of 5 stars

It was terrible

It was terrible. This was a fraudulent charge and I contacted you through email to cancel the order. No one reached out to me and the product was delivered. Fortunately, an internal investigation was conducted through the payment method and I am not liable for the charges. A process improvement on your end is indeed warranted since no one responded to my email. I'm pretty confident no one will contact me regarding this poor review as well.

3 July 2026

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