While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, most reviewers were let down by their experience overall. People expressed deep frustration with the outdated website design, slow servers, and complex navigation that made basic daily tasks extremely difficult. Users encountered constant technical glitches, search engine failures, and severe difficulties when trying to locate and manage their large photo collections. Some reviewers were not happy with the subscription model, describing unexpected credit card charges and expensive pro account requirements just to view normal content. Many customers frequently complained about privacy considerations, frustrating login barriers, and data management across the entire platform.

What people talk about most

Website

Reviewers mention negative feedback about website performance, citing difficulties with login issues,... See more

User experience

Customers had negative experiences with user experience, reporting that the interface is clumsy, navigation... See more

Subscription

Clients share negative opinions on subscription, highlighting high renewal costs and forced upgrades to... See more

Product

Customers consistently note negative experiences with product, expressing frustration that they cannot... See more

Payment

Users describe negative interactions with payment, expressing frustration over annual renewal charges and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Honestly the worst photo share website on the planet 1 issues with photos being not allowed under their rules 2 continuously getting UI our account deleted Loosing all your photos - without... See more

Rated 1 out of 5 stars

THESE CLOWNS ARE ALLOWING FAKE ADVERTS OF MARTIN LEWIS PROMOTIONS FOR SCAMMERS AND HAVING THE CHEEK TO ASK USERS TO PAY TO REMOVE THEM ! ALL THROUGH GOOGLE ADVERTS ! NO SHAME AS LONG AS THEY GET TH... See more

Rated 1 out of 5 stars

Do not use Flickr. It is a scam. It is a literal legal trap. They have partnered with an enforcement agency that ruthlessly pursues anyone who makes the slightest technical breach of their usage terms... See more

Rated 1 out of 5 stars

after cancel the pro account flickr freeze me out creating issues to lock the account. It's a method pushing free member to a pro account and only spending money member get treated with a proper... See more


Company details

  1. Art Supply Store
  2. also in
  3. Photo Printing Service
  4. Photography Service

Information provided by various external sources

Flickr is almost certainly the best online photo management and sharing application in the world. Show off your favorite photos and videos to the world, securely and privately show content to your friends and family, or blog the photos and videos you take with a cameraphone.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

293 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.5

All reviews

(293)

54 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

what a joke these people are

what a joke these people are. When clicking on roxymandamn they say roxy hasn't posted any recent photos. Am I not surprised. Whenever I try to post some it either says name not available or if already a member sign in which doezn't work either. Looks like you will have to wait for them

29 August 2025
Unprompted review
Rated 1 out of 5 stars

spent half an hour putting up pics and…

spent half an hour putting up pics and writing descriptions. site is broken, gotta F5 spam and click buttons to go anywhere. it told me to buy membership first after spending 30 mins on photos telling me to buy membership to upload 42 low res pics
thanks for a negative nothing, this site has to leave the internet.

10 August 2025
Unprompted review
Rated 1 out of 5 stars

Do not use (SCAM)

Do not use, Flickr will take your money then delete your account with out any warning I have lost over 100 photos I have contacted them to get a refund as yet no response it's a scam

2 May 2025
Unprompted review
Rated 1 out of 5 stars

Horrible company

Horrible company. Flickr deleted all of my photos without any warning or notice. When I reached out to support they replied with a boilerplate response that I violated their terms of service without any specific examples of how my content violated the terms I agreed to. My pictures were created by me and were suitable for all ages. Some examples of pictures on my account included a rotary phone and a cow jumping over the moon.

In fact, their terms of service state:

"In most cases, when a community member violates a community guideline, our trust and safety team will reach out to them via email. We will be clear about the infraction, applicable guidelines, and the potential consequences. However, in some cases where behavior seems irredeemable, we may not."

I would never trust this company with my data again. Their corporate entity named SmugMug, Inc is incredibly fitting. For an FTP last talked about in 2008, they are incredibly smug about their egregious treatment of their users. They made a mistake deleting my content, and they aren't willing to admit it or rectify it. If I could give them 0 stars, or negative stars, I would!

10 April 2025
Unprompted review
Rated 1 out of 5 stars

This company caters to liberal…

This company caters to liberal photographers & gives no credence to conservative ones. They deleted my account for no reason except I like our current President, so does more than half the country. Good riddance I don't need their website,bye

28 March 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely heartbroken as they deleted backups with no warning

Absolutely heartbroken. I trusted Flickr with my most precious memories, only to have my videos permanently deleted with barely any warning. They sent one single email shortly before deleting everything - nothing more. Yet, when I reached out in desperation, they lied, claiming they had sent multiple notifications. That never happened, and I am 100% positive since it's my professional email and I always check the spam folder to make sure no work enquiries fall through the cracks. They did NOT sent multiple emails about this.

To make this even worse, I was forced to pay nearly £50 just to retrieve my photos, only to be told my videos were gone forever. Had I known, I would have done anything to back them up in time - but Flickr never gave me that chance.

Some of those videos were deeply personal, irreplaceable memories, and knowing they’re gone forever is devastating. Customer support made it clear there’s nothing they’re willing to do. No help, no accountability - just a cold, "they're gone and we can't confirm how many of them were deleted."

If you value your memories, do not trust Flickr. This loss is something I wouldn’t wish on anyone.

20 February 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS APP

DO NOT USE THIS APP.

Logged on after not using it for awhile, but I’ve had the app for about 10 years. Wanted to look through my childhood photos (grade 6-10) and discovered they had all been deleted bc i hadn’t upgraded to the Pro version. So I bought the subscription and discovered the photos THEY deleted cannot be recovered. I’m truly so devastated, I have lost all my childhood photos, with no warning. DO NOT USE THIS APP.

8 January 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this useless company!

Absolutely agree with all of these reviews. I had over 3.5k images on this site and then on 12 Nov 24 they randomly purged a few hundred without any warning to enable me to do something about it. When I logged into my account today a warning came up saying images AT RISK of deletion unless I upgraded and paid £60 for a PRO account, it did not say ATTN we have already randomly selected and deleted a few hundred of your images. So stupidly I paid the £60 expecting the blank thumbnails to restore to pictures, but no they completely disappeared and whilst they "fully sympathise with how upsetting this must be" there's nothing they can do about it because it was more than 30 days ago.
Absolute disgrace.
Be warned, avoid this shower of sh*te at all costs. There are so many other options out there now.
Don't waste your money on this company!!

21 December 2024
Unprompted review
Rated 1 out of 5 stars

My paid Pro Account was Deleted with…

My paid Pro Account was Deleted with all photos since 2017 - 160,000 images, no warning, no reason, no explanation, no support response. ALL of my photos are gone and cannot be recovered. If you have your photos on Flickr - it's a time bomb, be warned!

22 November 2024
Unprompted review
Rated 1 out of 5 stars

A very poor at best and indecent sense of customer service

Unable to provide an answer to a technical problem with the flickr online photo editor degrading the original file. Not any will to figure out and solve the issue after 7 weeks. After this term, the customer service had even stop replying my numerous emails.
A very poor at best and indecent sense of customer service for a paid subscription.

29 November 2024
Unprompted review
Rated 1 out of 5 stars

LOSS OF ALL MY PICTURES IN FLICKR

No access to any of my 3 flickr accounts to download pictures that Flickr wants to delete (with only a few days notification of the pending deletion). The way Flickr verifies an account is for you to provide a copy of a picture you have in the account that you can't access. Duh!!!! Their temporary password didn't work to access the account so providing a photo from inside the account was the only option provided. Really very unimpressed that I am losing my pictures - highly recommend others not use Flickr ... ever!

30 October 2024
Unprompted review
Rated 1 out of 5 stars

Unethical Business Practices & Pixsy…

Unethical Business Practices & Pixsy Association

I’ve been using Flickr for years, but recently, my experience has soured due to what appears to be their close association with Pixsy – a company that seems to operate in a highly questionable manner.

Flickr seems to be a front for Pixsy's aggressive tactics. Out of nowhere, I started receiving harassing emails from Pixsy, and was refused the option to check in directly with Alex Proimos the photographer. As Pixsy is not an Aussie company and because their approach felt very scammy, I thought it prudent to check in with the photographer. At the time of writing this I still have not been able to validate his identity. I have asked Alex to call me directly.

The tone of the communication was threatening, more like a bully extorting money rather than a company protecting intellectual property. It felt like an attempt to shake people down for money rather than really supporting the photographers.

It's extremely disappointing that Flickr, a platform once beloved for sharing and discovering photography, is seemingly enabling this kind of behaviour. It's put a damper on what used to be an enjoyable experience. If you're thinking of using Flickr, be prepared to deal with the shady and aggressive practices of Pixsy. Beware before sharing your content here.

23 September 2024
Unprompted review
Rated 1 out of 5 stars

Criminals

Got an email from Flickr saying that unless I sign up to a plan they will make all my photos public. Isn’t that extortion? I think so!

4 October 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look