Fleur Quebec Reviews 513

AALIYAH was vey helpful when I was unable to complete my order online.

I made my order with Chris
I was close o delivery time and he made sure.
My order was ready to be delivered. I had
Never ordered from this counpany before and I was very pleased and I know I will use it again! my friends loved.
This fruit basket , all this happened because of Chris
He was wonderful. Friendly positive and helpful!

R

Great help getting the order finished. Thanks Allan!

I had an easy time placing my order thanks to Allan. He made the process seamless and helped me sort out everything! Nice work.

Excellent service!
I had questions regarding the timeframe from being "In Transit" to "Delivered", Allan was quick to respond to my chat and the flowers were delivered as he was about to assist.
Amazing! Will use again

Had flowers delivered to a loved on in the hospital very far away, and I am so, go glad to have found these guys. They had beautiful selection and got the job done smoothly and responsibly.

Ordering was simple, and afterwards the delivery email updates were reassuring. By the end the flowers were as lovely hoped and there were no problems receiving them.

Also a note on delivery to a hospital specifically, we put the hospital room and section in the instructions field, not with the hospital address in the address field. Being far away, it was a relief that the delivery person found their way with that info without calling to ask for specific directions through the facility.

Also, I won't say which business(es) I almost ordered from that made me grateful for what did *not* happen, too. (No sneaky trying to close my online same-day delivery as next-day over the phone, and no spamming me with calls for two days. Yay).

So basically, thanks Bloomex for coming clutch with beautiful flowers and good service.

Notes: Not sure why it keep changing, but this experience was actually 17/03/2026.

I was very disappointed, with the service, with the delivery and with the order itself. I placed an order on March 19th for a March 21st delivery. On the 22nd, I received an e-mail saying they would deliver on the 24th! I requested a cancellation of the order at the recipient would not receive it on time, but was completely ignored and the product was delivered on the 24th. The flowers received did not look anything like the flowers order. Very disappointed and disappointing. Would not recommend at all.

I ordered a sympathy order that would have to be delivered to a very rural location. Instead of them simply saying they couldn’t do it, they accommodated me as best they could.
The woman I spoke with, Aaliah, was so very helpful! She gave me options and explained everything so very well. She took the time to discuss with me how the delivery works do I was able make an informed decision on everything.
Thank you, for having such caring and understanding people on your staff.

Aaliyah was amazing. Very cheerful and professional. She helped me with the order in a timely manner and made the right corrections to the address and saved the day 😊

Customer service was great! Alliyah helped with me with my order and explained the delivery addresses needs to be complete as some same day delivery in some locations are not available. She was helpful and knowledgeable

Aaliyah was able to move my delivery a couple weeks out short notice when I found that the recipient would be out of town for a while. Thank you!

I placed two orders last week.
One arrived the next day. The receiver reported they were half dead.

The second order has not arrived yet.

Overall, not impressed.

Easy to order and the delivery process was clear

I have the worst memory, and usually don't remember birthdays are coming up until the morning of when my calendar reminds me. Every time that happens, I go to Bloomex and get same day flowers delivered. They are always beautiful, they always arrive, the person who receives them are always delighted. It's a great gift idea to have in your back pocket for those forgetful moments.

Prompt service and beautiful floral arrangement that brightened her day!

The driver was in constant contact as the weather was questionable. His concern was not to have the flowers freeze and worked with me while we reached the delivery party.

This is the worst experience I have ever had. Ordered flowers on Wednesday morning arround 9:30 am and paid to be delivered the same day. Never got any notification, called on Thursday and they said they could not deliver on Wednesday but it would be delivered on Friday !!!! 2 days late. Nobody can answer and they don’t reimburse.

Update from Friday March 13th, nobody at Fleur Québec (French) speaks French so they are unable to know if the order will be delivered (already 48h late while I paid 20$ for same day delivery).

I also been waiting 24h for a call back from management but it seems everybody is too busy regarding having a partial refund.

Bloomex always Deliveries beautiful flowers on time!

Excellent service, Fred was very helpful and sorted out my problem very fast

Everything was very straight forward for ordering, and even though the weather wasn't great the day I ordered, it was delivered well and my friend LOVED her arrangement! I did not see the flowers in person but they were gorgeous! Would order from here again in the future