Advertised a pair of trainers I really wanted at a reasonable price, delivered quickly as promised, packaging was solid and made sure the trainers didn't get dinged on the way to my underground sneake... See more
Company replied
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Review summary
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Never had a bad experience with Flatspot so never had a reason to try out customer care. As usual the goods arrived in perfect condition and as they are Nike SB fitted perfectly. The colour is mint in... See more
Company replied
If you’re looking for specific skate brands or if you happen to collect Nike SB dunks, Flatspot is one to know. I grabbed the AF1 SB’s at midnight on the drop date, they were delivered on the next wo... See more
Company replied
Always a pleasure shopping at Flatspot, you know what you’re getting. A seamless faultless service. I like their points system that converts to money off your next shop as well. Delivery was super qu... See more
Company replied
Company details
Written by the company
Established in 1995, we are the leading independent online retailer for men’s contemporary fashion and streetwear. We stock a unique collection of shoes, hardware and apparel to suit a variety of styles, from durable workwear champions such as Carhartt to tech fuelled skate-ready footwear from Nike SB, Vans and Adidas. With a focus on skateboarding, we are based in the Southwest of England and regularly explore new spots within the UK and abroad - check out our tour of Cornwall and late summer trip to Barcelona - with our team Aaron Jago, Josh Harper, Matt Beer, Harry King, Reece Douglas, Steve Attfield, Charlie Reelie and Jack Gorham. Our continually updated assortment of brands range from big players to smaller skater owned independents, ensuring our offering includes the best picks from the industry alongside regular limited edition drops.
Carhartt WIP @ Flatspot
Written by the company
Contact info
United Kingdom
- 0800 8620192
- orders@flatspot.com
- www.flatspot.com
4.9
Excellent
11K reviews
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Reply from flatspot
We're glad you found the process easy. Thank you for your positive feedback; we appreciate it very much!
Great customer service
The pair I originally ordered I missed the delivery so it got sent back to them, phoned them, the lady couldn’t of been more helpful, she was going to send a new order but they were the last pair in my size so she redelivered that pair to me, got them super fast, would highly recommend.
15 April 2026
Reply from flatspot
We're happy to hear that the team member was helpful in resolving the delivery issue. We appreciate your positive feedback and are glad you received your order quickly. Thanks for recommending us!
Great service and very quick delivery
Great service and very quick delivery even the exchange for a bigger size. Also the product is as advertised.
1 May 2026
Reply from flatspot
We appreciate you sharing your feedback! We are so happy to hear that you had a positive experience with our quick delivery and exchange service.
Reply from flatspot
We're glad you enjoyed your first experience with us! Thank you for recommending our services; we appreciate it.
Reply from flatspot
We're happy your order was prompt from ordering to delivery! We appreciate your feedback.
Qaulity is amazing fast delivery no…
Qaulity is amazing fast delivery no issues ordered a few times 100 percent order more
30 April 2026
Reply from flatspot
We're happy to hear that you consistently have a positive experience with our quality and fast delivery. Thank you for your continued orders!
Great product ,good price and free…
Great product ,good price and free delivery by DHL !
30 April 2026
Quality
Quality service. Great product range, great price, super quick delivery. Whats not to like
20 April 2026
Reply from flatspot
We're happy you had such a positive experience with our product range, pricing, and speedy delivery. Thank you for your great feedback!
GREAT JOYCE
Second time, Flatspot make me feel good. And I believe it happens again in the future.
29 April 2026
Reply from flatspot
We're happy to hear that you feel good about your experiences with us! We appreciate your continued support, and we look forward to serving you in the future.
Reply from flatspot
We're happy to hear that you had a great experience with our product and fast delivery! Thank you for your positive feedback; we appreciate it.
Reply from flatspot
We're happy your order arrived promptly and as requested! We appreciate you taking the time to leave us feedback.
Reply from flatspot
Thank you for taking the time to leave us great feedback on our deliveries!
Reply from flatspot
We appreciate your positive feedback and are so glad you were satisfied with our service. We look forward to assisting you again!
Order ref F985619
Order ref: F985619
Great service. DHL predicted delivery on Tuesday when ordered yesterday but they arrived today!
2 May 2026
Unprompted review
Reply from flatspot
We're happy to hear that you received your order earlier than expected! We appreciate your positive feedback regarding our service and the prompt delivery.
Reply from flatspot
We are so happy you had a great experience with our fast delivery and service. We appreciate your feedback.
Shipping was insanely fast and the…
Shipping was insanely fast and the customer service was absolutely on point and so chill
28 April 2026
Reply from flatspot
We're happy to hear that you received your order quickly and that our team provided excellent, relaxed support. Thank you for your positive feedback!
Great curated store
Great store , very well curated. No need to scroll through all the brads website when you have the curated version in one place
29 December 2025
Reply from flatspot
We're happy to hear that you appreciate our store's curated selection! It's great to know we've made it easier for you to find what you need. Thanks for your positive feedback.
Packaged my cap in a box so it didn't…
Packaged my cap in a box so it didn't get damaged in transit. A considerate choice, have to respect that when most companies would send an item like that in a bag.
27 April 2026
Reply from flatspot
We appreciate you taking the time to leave us this fantastic review! We're happy to hear that our packaging ensured your cap arrived undamaged. It's great to know that you value our attention to detail.
Brilliant item and service and polite…
Brilliant item and service and polite staff who responded straight away to a query
30 April 2026
Unprompted review
Reply from flatspot
We're happy to hear that you had a brilliant experience with our item and service. We appreciate your positive feedback regarding our staff's politeness.
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