We contacted Flashbay as we had decided to sponsor an event last minute and needed to produce some branded merchandise at short notice. Mekavi got back to us quickly and she outlined our options and p... See more
Company replied
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Review summary
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Tom was really helpful throughout the process of choosing, designing and adding personalised products to our order. His responses were quick and answered any queries we had. The bottles and bags we or... See more
Company replied
Ordered some new water bottles for our company, went through multiple designs and the communication was amazing throughout, Tom couldn't do enough to help it was great! The quality and price point of... See more
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Working with Flashbay was really easy! From the word go, the experience was very personalised and thanks goes to Theodore for being so professional and personable. We wanted to create some c... See more
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Company details
About Flashbay
Written by the company
Flashbay, one of the world's leading suppliers of branded Flash Drives, Power Banks, Audio Products, Drinkware and more! Offering unbeatable prices coupled with fast and efficient service.
Why Choose Flashbay?
- Fastest Lead Times
- Free Samples (Next Day)
- Instant Quote (in 15 min.)
- Factory Direct Prices
- 10 Unit Minimum Order
- Direct Manufacturer
- ISO 9001:2015 certified
- 10 Year Warranty
Get Quote
Flashbay
Written by the company
Contact info
Flashbay Ltd 6 The Fountain Centre Imperial Wharf, SW6 2TW, London, United Kingdom
- contact@flashbay.com
- www.flashbay.co.uk
5.0
Excellent
15K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Excellent communication
Excellent communication, products delivered fast and great quality!
29 May 2026
Reply from Flashbay
We're so glad you enjoyed our products and service. Thank you for your kind words!
Reply from Flashbay
We are delighted you had such a great experience with us. Thank you for your kind words.
The team at Flashbay are very prompt
The team at Flashbay are very prompt. The service was very good, Adam was very helpful when placing the order. We're very pleased with the quality and style of the USBs we've gone ahead with. Delivery was very quick for the quantity we ordered.
They also provide proofs free of charge which came in handy when choosing the right colour and logo for this job.
Overall a good experience, and a big shoutout to Adam.
26 May 2026
Unprompted review
Reply from Flashbay
We are so pleased to hear you had such a positive experience with us, especially with the prompt service and product quality. We appreciate your kind words.
Great costumer service and high product quality
The costumer service was great, very pro-active and responsive. The deliveries are super fast, I just got the product (a Tote Bag with a logo) and the quality is amazing, the colours are just like the image I sent to them and the print is high quality. I will definitely buy from them again.
27 May 2026
Reply from Flashbay
We're so glad to hear you had a great experience with our customer service and fast deliveries! It's wonderful that you love the quality of your tote bag. We appreciate your kind words and look forward to serving you again.
Very quick and efficient service with…
Very quick and efficient service with high quality product delivered within a good timescale
28 May 2026
Reply from Flashbay
We are delighted to hear you received quick, efficient service and a quality product. Thank you!
Great customer support and product
Great customer support from concepting, fast sample delivery and a great final product.
26 May 2026
Reply from Flashbay
We're so glad you had a positive experience with our customer support and final product. Thank you!
Great experience and wonderful product
Great experience and wonderful product, highly recommend!
27 May 2026
Reply from Flashbay
We are so happy you enjoyed your experience. We appreciate your kind words.
Great prices and excellent service…
Great prices and excellent service every time. It's great to be able to depend on Flashbay.
27 May 2026
Reply from Flashbay
We are so glad to hear you consistently receive excellent service and appreciate our pricing. Thank you for your kind words!
Great service and products
Very quick response to our initial request for a quotation, all communication after that was also very efficient and all of our questions were answered.
Proofs were provided quickly and were a very accurate depiction of what our actual product would look like. Upon confirmation of our order, production and delivery were completed within 7 working days.
When it arrived, everything with the order was great, we’re very pleased with our school logo bottles!
The whole process was very efficient, from initial quotation up to the very prompt delivery. Would definitely recommend!
20 May 2026
Reply from Flashbay
We are so pleased to hear about your positive experience with our service and products. It is wonderful to know that our efficient communication and quick delivery met your expectations. We appreciate your recommendation!
Reply from Flashbay
We appreciate your positive feedback!
5 star experience
I couldn’t be happier with the service and products. Everything was outstanding from start to finish.
I had quite a few challenges with shipping, but Theodore was incredibly patient and went above and beyond to ensure everything was organised correctly—even at very short notice. Thanks to his support, the bottles arrived ahead of time for my event without any issues.
I would highly recommend the Traveller bottles—they are excellent quality. My client and the conference attendees were absolutely raving about them, with many saying they were among the best bottles they’ve ever received.
I will definitely be using Flashbay again and will be recommending them to all my colleagues. A special shoutout to Theodore for truly exceptional customer service!
19 May 2026
Reply from Flashbay
We are so pleased to hear about your outstanding experience with our service and products. It is wonderful to know that our team could assist with your shipping challenges, ensuring your bottles arrived perfectly for your event. We are especially happy that the Traveller bottles were a hit with your clients and attendees. Thank you for your kind words and recommendation!
Fantastic service
Angelo Li was excellent followed on before and after sales. Would definitely recommend and use again
25 May 2026
Reply from Flashbay
We're so glad to hear about your excellent experience. We appreciate your kind words and recommendation!
Excellent products and customer…
Excellent products and customer service. Have ordered twice now and will do again when needed.
22 May 2026
Reply from Flashbay
Dear Anna,
We're so glad you enjoyed our products and service!
We appreciate your continued support.
Best wishes,
Flashbay
Bella was amazing
Bella was amazing. From the moment I submitted my enquiry, she responded straight away with a quote and even took the time to call and understand exactly what I was looking for. She answered all of my questions quickly and provided excellent customer service throughout. I’ll definitely be back again! The product was also of really good quality, and the print was perfect. I got sent samples of the bags before ordering, so I knew exactly what I was receiving.
21 May 2026
Reply from Flashbay
We are so glad to hear you had such a positive experience with us, especially with the excellent customer service you received. We truly appreciate your kind words about the product quality and the samples provided. We look forward to welcoming you back!
Excellent product, amazing service!
We received amazing service from Nicholas. Very efficient at communications and great visuals on the quote . The products arrived in time and the are of excellent quality. Highly recommended!
21 May 2026
Reply from Flashbay
We're so happy to hear that our service was efficient and that you appreciated the visuals. It's wonderful that your products arrived on time and are of excellent quality. Thank you for your recommendation!
Very professional and excellent product.
Very professional, polite and helpful service. Willing to be open to suggestions and happy to deliver on what I wanted. I am very pleased with the bags I received on time and with exactly the logo and print I wanted. Very happy to recommend the service.
20 May 2026
Reply from Flashbay
We're delighted to hear that our service was professional and helpful, and that we delivered the bags with the exact logo and print you wanted. Thank you for your recommendation!
Golf Umbrellas
Customer service very good kept us up to date with the order and followed up with a courtesy call regarding if we were happy with the product.
19 May 2026
Reply from Flashbay
We're so glad to hear our customer service kept you updated and followed up to ensure your satisfaction. Thank you for your kind words.
Great support and fantastic service
Great support and fantastic service. I came looking for USBs, I left ordering some wonderful travel cups. From start to finish I was given great support and guidance, and when my artwork did not work, the team advised me of a way to get the result I wanted (in fact better than I expected).
14 May 2026
Reply from Flashbay
We're so happy to hear you had such a positive experience with our team and found the perfect travel cups!
We look forward to working with you again in the future.
The usb sticks I ordered look lovely
The usb sticks I ordered look lovely !
I had a great communication with the sales group leader and the order arrived very quick!
14 May 2026
Reply from Flashbay
We're so glad you love the USB sticks and had a great experience with our team! We appreciate your kind words about the quick delivery.
Great service, quality items and excellent print quality!
Ruari was extremely helpful with my enquiry. He sent samples and we were impressed with the quality of the initial order we received.
Second larger order is about to be made and we are looking at some items for Christmas and our 25th Anniversary celebration.
Great service, quality items and excellent print quality!
11 May 2026
Reply from Flashbay
We are so glad to hear of your positive experience with us and the quality of our items. We look forward to helping with your upcoming orders and celebrations!
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