I have been very pleased with my experience of Flagstone. The platform is straightforward to use and gives access to a good range of savings accounts from different banks. It makes the proces... See more
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Review summary
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Reviews shaping this summary
New to Flagstone and having difficulties navigating the Pages; Drew helped me to find the correct page and then by scrolling down, to see the information I was trying so hard to find. Drew reassured... See more
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It was so very easy, much easier than UK high street bank operations to open an account. And I thought it just lovely that Primrose rang and introduced herself, before I made my decisions.
Company replied
I wasn’t expecting a call after I had opened my account but James offered me lots of advice and explained in more detail about how to transfer monies in and out of my account. Very helpful and clear.... See more
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Company details
Written by the company
Flagstone is the UK’s leading savings platform. With 75,000+ clients, £20bn+ in client funds, and 65+ bank partners, Flagstone lets you open savings accounts with multiple banks in one platform. After a single, comprehensive security check, you can open as many accounts as you need across multiple banks – all without a moment’s paperwork. Move money in a matter of taps, spot gaps in FSCS protection, and take advantage of exclusive rates the moment they arise. It’s cash, uncomplicated. Founded in 2014 and fully FCA-authorised, Flagstone serves both savers and businesses. Find out more at flagstoneim.com.
Contact info
26-27 Oxendon Street, SW1Y 4EL, London, United Kingdom
- 020 3745 8130
- info@flagstoneim.com
- www.flagstoneim.com
4.7
Excellent
5K reviews
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Seamless enough
It was seamless enough to transfer. Not instant but can't be sure what side of the transaction was responsible for that.
21 May 2026
Reply from Flagstone
Dear Lano
We appreciate your feedback and are glad to hear the transfer was seamless for you.
We fully appreciate your feedback on processing timings of instructions placed on your Flagstone account. We work closely with our banking partners' processing times - to best serve our clients as much as possible.
We will of course share your comments so we can improve our client experience.
You can also find additional information about timeframes of instructions in our Help Centre, or if you have any further questions, then our Clients Services team will be delighted to help.
Kind regards
The Flagstone Team
A Safe Savings Platform
Simple to open a Flagstone joint account.
The money transfer was smooth and best of all is the sheer choice of savings accounts. Easy Access, Term or Fixed with competitive interest rates.
A good, safe Savings Platform.
21 May 2026
Reply from Flagstone
Dear Keith
Thank you for your kind review.
We are so pleased to hear you found opening a joint account and transferring money smooth. We are also delighted that our wide choice of savings accounts and competitive interest rates met your needs. Thank you again.
Kind regards
The Flagstone Team
Reply from Flagstone
Dear Michael,
Thank you for your wonderful feedback. We’re delighted to hear that you find our platform easy to use and value the competitive rates we offer.
We truly appreciate you taking the time to leave us a review, feedback like yours reassures us that we’re on the right track and motivates us to continue delivering the best possible experience for our clients.
Warm regards,
The Flagstone Team
Easy to use platform
21 May 2026
Reply from Flagstone
Dear Tessa,
Thank you for your kind words. We’re delighted to hear that you find the platform easy to use.
We truly appreciate you taking the time to leave us a review, feedback like yours reassures us that we’re on the right track and motivates us to continue delivering the best possible experience for our clients.
Warm regards,
The Flagstone Team
James Oliver has always been so…
James Oliver has always been so helpful. I am a massive fan of Flagstone, it helps that the customer service matches the product… both brilliant!
21 May 2026
Unprompted review
Reply from Flagstone
Dear Chris,
Thank you for leaving us such a wonderful review.
We’re thrilled to hear how helpful James has been and that you’re such a fan of Flagstone, feedback like yours means a great deal to us.
Our team will be delighted to read your kind words, and we’ll be sure to pass them on to James.
Providing an excellent product alongside outstanding customer service is our priority, and your review reaffirms the hard work we put in every day.
Thank you once again,
The Flagstone Team
Easy to set up and simple to use
Easy to set up and simple to use. Excellent communication with account manager on hand to guide you through the process. Simple, uncomplicated platform that shows everything you need to know in a easy to read format.
21 May 2026
Reply from Flagstone
Thank you for your kind feedback! It’s great to hear that you’ve found the platform straightforward to use and that the information is presented clearly. We’re especially pleased that your experience with your account manager has been so positive - providing clear guidance and ongoing support is something we really value.
Kind regards,
The Flagstone Team
Natalie is the best
Natalie is the best
Always so helpfull and great to work with
21 May 2026
Unprompted review
Reply from Flagstone
Dear Steve,
Thank you for your sharing your kind comments.
We’re grateful for the kind words about your recent experience with us here at Flagstone. We’re always focused on improving our client experience and your feedback is valuable to us so we understand what is working.
Thank you again for the review.
The Flagstone Team
Interactive and professional
17 March 2026
Reply from Flagstone
Dear Steve,
Thank you for taking the time to leave us a review.
Client Service is at the forefront of what we do at Flagstone and to hear that not only are you pleased with the account, but that the service has been great. This confirms we’re on the right path.
Best regards,
The Flagstone Team
Great tools to assist in quick results
Great tools to assist in quick results. Great rates and easy to use once all set up.
21 May 2026
Reply from Flagstone
Dear Terry,
At Flagstone, we want to ensure our clients can utilise the platform and the wide range of savings accounts offered by our partner banks. We’re so pleased to hear this is working for you and that you are happy with our rates - this lets us know we are on the right track.
Best regards,
The Flagstone Team
because flagstone is so easy to use and…
because flagstone is so easy to use and I have all confidence in them
20 May 2026
Reply from Flagstone
Dear Lorraine,
Thank you for leaving us this kind review.
At Flagstone, we understand how important it is to make the most of your money. We wanted to provide our clients with a product that is easy to use and helps you do just that, your words let us know we’re on the right track.
Best regards,
The Flagstone Team
Always give the best selection of…
Always give the best selection of institutions offering best interest rstes and website very easy to use.
20 May 2026
Reply from Flagstone
Dear Andy,
At Flagstone, we want to ensure our clients can utilise the platform and the wide range of savings accounts offered by our partner banks. We’re so pleased to hear this is working for you and that you are happy with our rates - this lets us know we are on the right track.
Best regards,
The Flagstone Team
Easy to set up the account
Easy to set up the account, & to transfer funds. Plenty of information to help me to decide which accounts to use.
19 May 2026
Reply from Flagstone
Dear Judith,
Thank you for sharing your recent experience of us here at Flagstone.
We’re very happy to see you found the account opening process simple to do. Our client experience is important to us, so this helps us to know when our processes are working well.
We hope you continue to use the platform in future to help you save.
Kind regards,
The Flagstone Team
Impeccable UI of the App
19 May 2026
Unprompted review
Reply from Flagstone
Dear Nick,
Thank you for sharing your kind feedback of us here at Flagstone.
We’re so pleased to see that you are happy with our Mobile App. This reinforces the hard work we put in.
Thanks again,
The Flagstone Team
Easy to use and plenty of options
19 May 2026
Reply from Flagstone
Dear Julia,
At Flagstone, we want to ensure our clients can utilise the platform and the wide range of savings accounts offered by our partner banks. We’re so pleased to hear this is working for you and that you are happy with our rates - this lets us know we are on the right track.
Best regards,
The Flagstone Team
Reply from Flagstone
Thank you for leaving us this review.
At Flagstone, we understand how important it is to make the most of your money. We wanted to provide our clients with a product that is easy to use and helps you do just that, your words let us know we’re on the right track.
Best regards,
The Flagstone Team
Reply from Flagstone
Thank you for sharing your kind comments.
We’re delighted to hear that you found the onboarding process smooth and efficient, and that the platform is easy to use.
Providing a seamless experience for our clients is a top priority, so it’s great to know we’re meeting your expectations.
We truly appreciate your feedback, as it helps us continue to improve our service.
Thank you again for your review.
The Flagstone Team
Efficient and self explanatory.
18 May 2026
Reply from Flagstone
Thank you for taking the time to leave us a review.
At Flagstone, our aim is to have a platform that helps our clients secure, grow and manage their funds quickly and simply. Your review lets us know this is working - thank you.
Best regards,
The Flagstone Team
Very user friendly portal
Very user friendly portal, informative, clear, great functionality.
19 May 2026
Reply from Flagstone
Dear Charlotte,
Thank you for sharing your feedback.
We are delighted to hear you find our portal user-friendly, informative, and functional.
Best regards.
The Flagstone Team
The flagstone service is effortless to…
The flagstone service is effortless to use and provides a vast array of investment opportunities at a glance.
18 May 2026
Reply from Flagstone
Dear Mark,
Thank you for sharing your feedback.
We are delighted to know our service makes investing effortless and provides diverse opportunities.
Best regards.
The Flagstone Team
Reply from Flagstone
Dear Richard,
We would like to thank you for taking the time to write this review of how you found the platform.
We’re grateful for the kind words about your experience with Flagstone. Your review means a lot to us and lets us know that we’re on the right track.
Thank you.
The Flagstone Team
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