I have used Fixed.net a couple of times before and always found them helpful and knowledgeable. For this task I was experiencing a sudden surge in traffic to my WordPress website which did not seem ge... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I needed help with some systems admin type tasks to do with DNS and email when porting a web site from shared cPanel hosting to a managed VPS service using Enhance panel. I was recommended fixed... See more
Company replied
My site was attacked by Japanese malware. I hired Fixed.net to scan and remove the hack. They successfully cleared the site and restored it to a clean state. Additionally, they identified a potential... See more
Company replied
I had something I couldn't figure out with my freelancer Wordpress website and stumbled across these folks. What a lucky break! For a small, one-off fee they had the whole thing sorted in an hour or t... See more
Company details
Information provided by various external sources
Fixed.net can fix, host, manage & maintain any website. We can do everything an in-house IT team would do, allowing businesses of all sizes to spend time on growing instead of worrying about their website. Use us for one-time quick-fixes, or let us take care of your entire online presence.
Contact info
fixed.net, SW36PU, London, United Kingdom
- 03003020006
- support@fixed.net
- www.fixed.net
4.9
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Unggul was amazing and got my site back…
Unggul was amazing and got my site back up and running in record time!
4 June 2025
Unprompted review
Reply from Fixed.net
Hi Kelsey,
Thank you for leaving us a review! We have made sure to pass it on to Unggul, it’s a pleasure to offer fast and amazing support to our clients and we’re excited to improve even further. Please don't hesitate to reach out at any time - we are here to get things fixed all hours of the day.
-Sam, Customer Advocacy
Great service as ever!
4 June 2025
Unprompted review
Reply from Fixed.net
Hello TNT Factory!
Thanks so much for taking the time to leave this review. Great service certainly sounds like our team, it's so nice to see them highlighted. We have passed this review onto the team and wish you all the best, reach out anytime you need something fixed!
-Sam, Customer Advocacy
Fixed my website issues within hours
Struggled with a redirect on my website which was causing me issues for months as google wasn’t able to read my website and meant zero traffic. Within hours Samuil fixed this issue for me. I’m so relieved and happy that my website is finally fully working now. Would definitely recommend fixed.net to anyone who struggles with a problem on their website and hasn’t got the time/willingness to dive into this matter and fix it themselves. Such a smooth and straightforward process!
4 June 2025
Unprompted review
Reply from Fixed.net
Hi Janna,
Thank you for this feedback, within hours sounds good to me, fast and accurate is what we strive to be. Its great to see that we got things fixed, I appreciate the time taken to rate Samuil, we have made sure to pass it on. Please feel free to reach out to us again!
-Sam, Customer Advocacy
The support was knowledgeable and…
The support was knowledgeable and resolved the issue in a timely manner.
2 June 2025
Unprompted review
Reply from Fixed.net
Hi Bobby,
Thanks for reaching out to us to get things fixed as well as taking the time to share such a positive experience! It's really lovely to see what an quick job our team made of it, please feel free to reach out again at anytime, we are always here!
-Sam, Customer Advocacy
Very impressed with the communication…
Very impressed with the communication and speed of service. The issue was fixed in a short time, and feedback was plentiful. Great job, Yashaswini !
2 June 2025
Unprompted review
Reply from Fixed.net
Hi Mike,
We are equally as impress with this review, thanks so much for taking the time to leave us 5 stars. We appreciate you shouting out Yashaswini, please let us know if there is anything else we can help with, we are always here to support and always get things fixed!
-Sam, Customer Advocacy
Thank goodness for Vishwa and fixed.net!
After a domain transfer we lost our site and Vishwa was an expert in helping us recover and restore our site from a backup. Even though more complicated than expected, he kept us updated regularly and made a complete restoration. So so grateful for fixed.net and the wonderful people you employ.
30 May 2025
Unprompted review
Reply from Fixed.net
Hi Travis,
Thank you so much for your awesome feedback! We’re happy to hear that Vishwa was able to step in and expertly restore your site after the domain transfer. It’s great to know he kept you informed every step of the way and ensured a complete recovery — that’s the kind of care we strive to deliver.
I’ll be sure to pass your feedback along to Vishwa and the team — they’ll be glad to hear it!
If there’s anything more we can do, we’re just a message away. Thanks again for choosing Fixed.net.
Best regards,
Dyane
Customer Advocacy
Great service at a fair cost
Great service at a fair cost. Appreciated the updates.
20 May 2025
Unprompted review
Reply from Fixed.net
Hi Art,
Thank you for your review! It's so lovely to hear that the team was able to provide consistent updates and got things fixed for you. We are looking forward to improving even more, please feel free to reach out with any further questions or concerns with your site.
-Sam, Customer Advocacy
They fixed a problem I had spent a YEAR on in 48 hours for $75!
I have been trying to resolve a persistent WordPress problem for a YEAR. I have hired three different 'experts' on Fiverr and the entire experience made me want to burn down the internet.
By happy chance I found Fixed. I had paid THOUSANDS of dollars trying to resolve this WP membership problem, and then Erad and Unggul had it finished -- after a great deal of work on their part -- for a flat $75. The instant I realized that I realized they had actually done it I signed up for the Unlimited plan.
I'm not compensated by Fixed and I'm not a bot. I'm just supremely grateful to find hard work, diligence and competence at any price, let alone this reasonably.
Bill Whittle
21 May 2025
Unprompted review
Reply from Fixed.net
Hi Bill,
Thank you so much for your kind words and for sharing your experience so openly. We are genuinely honoured to have earned your trust after such a long and frustrating journey.
Your story is exactly why we do what we do at Fixed: to bring clarity, reliability and real solutions to WordPress issues without the runaround. We are incredibly grateful to have you and we are here for anything you need moving forward.
Thanks again,
Mimi, Customer advocacy Team
Timley response to request and great…
Timley response to request and great correspondence with developer
22 May 2025
Unprompted review
Reply from Fixed.net
Hello John,
Thanks you for the 5 stars today and leaving us such positive feedback. We are so happy to hear that we were able to get things fixed and were quite quick about it.
Please feel free to contact us again if you ever need further assistance or have any questions!
-Sam, Customer Advocacy
Wordpress site issue
Had an issue with my WordPress site that I could not fix. Within 1 hour, the agent had my site back up and working! Super happy with the speed and quality of the agent.
16 May 2025
Unprompted review
Reply from Fixed.net
Hi Bret,
Thank you so much for your wonderful feedback!
We’re glad to hear that our team was able to resolve your WordPress site issue quickly and effectively. Providing fast, high-quality support is always our goal, and it’s great to know we hit the mark for you.
If you ever need any further assistance, please don’t hesitate to reach out-we’re here to help!
Best regards,
Dyane
Customer Advocacy
Quick Fix
Quick Fix!
I was so impressed by how quick the response time was, and how easy it was to communicate with my agent Laila. She got my website back up and running quickly! Will definitely use Fixed.net again in the future.
12 May 2025
Unprompted review
Reply from Fixed.net
Hi Christina,
Thanks so much for this wonderful review! It's so lovely to hear how easy and quick it was to get support from Laila, this is the feedback we want to hear! Let us know if there is anything else we can help you with, we're here for you 24/7.
Thanks,
Kaitlin, Customer Advocacy
Very fast and did exactly what was…
Very fast and did exactly what was asked!
12 May 2025
Unprompted review
Reply from Fixed.net
Hi Matt,
Thank you for this feedback, being fast and accurate is what we strive to be. Its great to see that we got things fixed, I appreciate the time taken to rate us, we have made sure to pass it on. Please feel free to reach out to us again!
-Sam, Customer Advocacy
Fixed.net did an excellent job in getting my blog back up and running after a critical error occured that was beyond my knowledge how to fix.
Fixed.net did an excellent job in getting my blog back up and running swiftly and securely! I usually maintain my website myself, but something happened with an update that was beyond my knowledge how to fix. I will definitely use Fixed.net for a one-off task if needed again!
6 May 2025
Unprompted review
Reply from Fixed.net
Hi Dianne,
Thank you so much for your kind words!
We're happy to hear that your experience with Fixed.net was a positive one and that we could help get your blog back up and running swiftly and securely. We’re really glad to hear that our team was able to step in when you needed an extra hand!
We're always here if you need help — just reach out anytime!
Warm regards,
Dyane
Customer Advocacy
Arridho fixed the mess that I made of…
Arridho fixed the mess that I made of our website, and quickly! He went above and beyond to address several issues that have troubled us for years. I'm delighted!
9 May 2025
Unprompted review
Reply from Fixed.net
Hi Charlie,
Thank you so much for your kind words!
We’re glad to hear that Arridho was able to sort everything out and get your website back on track. It’s always our goal to go above and beyond!
If there’s anything else we can do to support you, please don’t hesitate to reach out—we’re here to help.
Thanks again for taking the time to share your experience!
Best,
Dyane
Customer Advocacy
Fast and efficient
Fast and efficient. The company website was back up and running very quickly after a malware infection.
Hopefully I wont have to use fixed again but if If we ever get infected again they will be my first port of call.
8 May 2025
Unprompted review
Reply from Fixed.net
Hello Bob,
Thank you for taking the time to leave us this review, I appreciate the time it takes! Fast and efficient is good to see when you need something fixed. I am glad to see we got things secure again, please let us know if there is anything else, we are always here!
-Sam, Customer Advocacy
Really quick and efficient team
6 May 2025
Unprompted review
Reply from Fixed.net
Hi Ailsa,
Thank you so much for your fantastic review! We’re glad to hear you found our team quick and efficient. Your kind words motivate us to keep delivering the best service possible.
If you ever need anything else, we’re always here to help!
Best regards,
Dyane
Customer Advocacy
This is the 2nd time I use Fixed.net…
This is the 2nd time I use Fixed.net for my Wordpress site. Can't say enough about their speed and efficiency on getting my errors well, fixed.
6 May 2025
Unprompted review
Reply from Fixed.net
Hi Randy,
Thank you so much for your continued trust in Fixed.net! We’re happy to hear that our speed and efficiency have made a positive difference for your WordPress site. It’s always our goal to get things fixed quickly and smoothly for you.
If you ever need anything else, please don't hesitate to reach out-we’re here to help!
Best regards,
Dyane
Customer Advocacy
My issue was resolved although it took…
My issue was resolved although it took more time than I would have liked because the agent I was working with suddenly went on break and ghosted me for 45 min. I then received an email in spam once I closed out of my ticket about a fitness app I had "ordered." Thankfully there was no charge on that app but it concerns me that things were vulnerable during this break time.
4 May 2025
Unprompted review
Reply from Fixed.net
Hi Laura,
Thank you for your feedback, and I’m glad to hear your issue was resolved!
We apologize for the gap in communication and completely understand how frustrating that must’ve been. Your time is valuable, and we’re reviewing what happened to ensure this kind of delay doesn’t occur again.
As for the fitness app email, it’s good to hear there was no charge. We’d be happy to double-check everything on our end to ensure your account remains secure.
If you have any questions or notice anything else unusual, please don’t hesitate to reach out directly, we’re here to help.
Dominic M
Advocacy Team Lead, Hosting.com
Very Good support Team
Very Good support Team
All fixed and would use again
2 May 2025
Unprompted review
Reply from Fixed.net
Hello, Andy,
We are really glad to hear you are happy with the support you received! Thank you for your positive feedback. Please do not hesitate to contact us again when needed.
Kind regards,
Mimi
Stanislava did a great job
Stanislava did a great job getting our business Wordpress site working again and freed up disk space. This is the third time we have used Fixed.com and they have always been excellent.
2 May 2025
Unprompted review
Reply from Fixed.net
Hello, Andrew,
Thanks so much for the awesome feedback! We are really happy to hear that Stanislava was able to get your WordPress site back up and running and free up some disk space. It is so great to know that you have had a positive experience with us each time.
Please do not hesitate to contact us again.
Kind regards,
Mimi
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