I have used Fixed.net a couple of times before and always found them helpful and knowledgeable. For this task I was experiencing a sudden surge in traffic to my WordPress website which did not seem ge... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I needed help with some systems admin type tasks to do with DNS and email when porting a web site from shared cPanel hosting to a managed VPS service using Enhance panel. I was recommended fixed... See more
Company replied
My site was attacked by Japanese malware. I hired Fixed.net to scan and remove the hack. They successfully cleared the site and restored it to a clean state. Additionally, they identified a potential... See more
Company replied
I had something I couldn't figure out with my freelancer Wordpress website and stumbled across these folks. What a lucky break! For a small, one-off fee they had the whole thing sorted in an hour or t... See more
Company details
Information provided by various external sources
Fixed.net can fix, host, manage & maintain any website. We can do everything an in-house IT team would do, allowing businesses of all sizes to spend time on growing instead of worrying about their website. Use us for one-time quick-fixes, or let us take care of your entire online presence.
Contact info
fixed.net, SW36PU, London, United Kingdom
- 03003020006
- support@fixed.net
- www.fixed.net
4.9
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from Fixed.net
Alright! Quick and excellent is what we want to hear! Thanks a lot for the kind words Zachary! Should you need further help, don't hesitate to reach out!
James
Customer Advocacy
This is the second time I have used…
This is the second time I have used Fixed.net to resolve issues I had with our website on Wordpress. They are fast to respond and to resolve the issues I have had. They are trustworthy and very competent and professional.
31 July 2025
Unprompted review
Reply from Fixed.net
Hi Douglas,
Wow - thank you for this lovely review. Trustworthy is some of the highest praise we can receive, thank you for choosing us to get your issue fixed!
We have passed this feedback onto the team so that we can keep up the good work, reach out to us anytime.
-Sam, Customer Advocacy
fixed.net never let me down
fixed.net never let me down. If you have any kind of a Wordpress related issue they are unfailing helpful, extremely competent and very good value for money. I wouldn't hesitate to recommend and use their services again.
31 July 2025
Unprompted review
Reply from Fixed.net
Hello Simon,
Thank you so much for your kind words. We're truly grateful for your trust and support. It means a lot to hear that our team has consistently delivered reliable, expert help with your WordPress needs. Knowing that you’d recommend us and come back again is the highest compliment we could receive.
Hernan, Customer Advocacy.
Amazing Experience!
Amazing experience with this company! Staff is courteous, knowledgeable and very helpful! They recovered my website quickly! Would use them again any day! A+++++
25 July 2025
Unprompted review
Reply from Fixed.net
Hi Jorge,
Thank you so much for your amazing feedback! We’re glad to hear that our team was able to recover your website quickly and provide the level of service you deserve. Your kind words truly mean a lot to us!
If there’s anything else you ever need, don’t hesitate to reach out, we’re always here to help.
Best regards,
Dyane
Customer Advocacy
Digital Life Savers
The team are polite, quick to respond and very helpful. I have used this company now for several years and I am always happy with their service, manners and digital expertise. Thank you so much!
23 July 2025
Unprompted review
Reply from Fixed.net
Hi JR, thank you so much for your trust over the years. Providing stable and excellent service has always been one our core values, so we appreciate your kind words towards our staff. We are always open, just give us a shout!
James
Customer Advocacy
Call and Get HUMAN BEING
I ran into a glitch. I called and talked to a REAL LIVE person. He was patient and went right to work with me. It is fixed - fast and affordable. The quicki fix option is great!
16 July 2025
Unprompted review
Reply from Fixed.net
Hello Mary,
We’re happy to hear that you had such a positive experience with our support team. Our goal is to provide quick and effective solutions, and it sounds like our representative came through for you.
Warm regards,
Hernan, Customer Advocacy.
Thanks to Hendra & Dicko for fixing my…
Thanks to Hendra & Dicko for fixing my hacked website
15 July 2025
Unprompted review
Reply from Fixed.net
Hello Andrew,
A big thanks to you as well for choosing us to get things fixed!
I have forwarded this great review on to Dicko and Hendra so they both can know the impact that they had today. Please reach out to us anytime, we are always here and ready to get things resolved, even if it's as complex as a hacked website.
-Sam, Customer Advocacy
Quick malware removal from my website
Quick malware removal from my website. Fixed.net resolved the issue within 2 hours. Professional approach and fair pricing.
14 July 2025
Unprompted review
Reply from Fixed.net
Hello Vladimir,
Thank you for taking the time to share your experience with Fixed.net. We’re happy to hear that you had a quick resolution to the malware issue on your website and that our team’s professional approach met your expectations.
We always strive to provide fair pricing and excellent service, so your kind words mean a lot to us.
Hernan, Customer Advocacy.
Great work!
These guys were clear, prompt, and saved my old theme from the White Screen of Death...when my web host was clueless as to how to fix it. Very pleased!
10 July 2025
Unprompted review
Reply from Fixed.net
Hello Eric!
As always, this is great feedback to hear, thank you for taking the time to rate us today.
We have made sure to pass this on to the team.
Getting things fixed is in our name, please let us know anytime if there is anything else that needs our eyes across it or whenever you need assistance.
-Sam, Customer Advocacy
Always responsive and do a great job…
Always responsive and do a great job keeping my websites updated with minimal input required from my side.
10 July 2025
Unprompted review
Reply from Fixed.net
Hello Rikki,
Thank you for taking the time to share your experience with us! We are happy to hear that you find our team responsive and that we have been able to keep your websites updated with minimal effort on your part.
Hernan, Customer Advocacy.
Fast and thorough work
Fast and thorough work. Hacked site was up and running in hours.
8 July 2025
Unprompted review
Reply from Fixed.net
Hello Kirk,
Thank you for your kind words. We’re glad to hear that our team was able to respond quickly and thoroughly to get your site back up and running within hours. We understand how critical your online presence is, and we’re committed to providing efficient and reliable support.
Hernan, Customer Advocacy.
My task was resolved
My task was resolved. Quickly, I had tried to fix it myself for weeks and was unable.
6 July 2025
Unprompted review
Reply from Fixed.net
Hello Cecilia,
This is such a treat to read, hank you for choosing us and getting things fixed!
We have made sure to pass this on to the rest of the team so that we can keep the good resolutions coming. We look forward to assisting you again in the future!
-Sam, Customer Advocacy
A great understanding of the issue
A great understanding of the issue - and great feedback and questions during the process. And of course, fixed!
2 July 2025
Unprompted review
Reply from Fixed.net
Hi Mark
We’re so glad to hear that you felt understood throughout the process and that our feedback and questions were helpful. It’s important to us that our customers feel supported. We’re also thrilled that we could resolve the issue for you!
Hernan, Customer Advocacy.
very reponsive and followup on issue
very reponsive and followup on issue. Highly recommend!
28 June 2025
Unprompted review
Reply from Fixed.net
Hi Jeremy,
Thank you so much for the great feedback! We're glad to hear that you had a positive experience in our service and support. Your recommendation means a lot to us, and if you ever need assistance again, we’re here and happy to help!
Best regards,
Dyane
Customer Advocacy
goo service sorted my issue out and…
goo service sorted my issue out and were very helpful.
21 June 2025
Unprompted review
Reply from Fixed.net
Hi Zahara,
Thanks for this feedback, very nice to see that our teammates were so helpful.
We've shared this review with everyone, if you ever need more things fixed, please feel free to give us a shout.
-Sam, Customer Advocacy
An amazing experience!!!! Extraordinary services and customer service!!!
An amazing experience! I'm a returning customer and I originally had server infected with malware and they removed it immediately and the customer service was excellent. My 2nd experience with them was another malware removal and site migration to another web hosting server. I can't say enough good things about their services and communication throughout the whole process!! It's beyond a higher level of service to say the least!!!!! I highly recommend this company and their services and I will definitely not hesitate to go to them first if I encounter any issue with my websites or my clients websites!!!
20 June 2025
Unprompted review
Reply from Fixed.net
Hi Blaze,
Thanks for this review, it's great to help you again! I am super glad our teammates could once again get thing fixed and we have earned your recommendation.
We are always here so please reach out to us anytime!
-Sam, Customer Advocacy
Excellent tech
Agent/tech was very interested in fixing my problem and did so with care and speed.
17 June 2025
Unprompted review
Reply from Fixed.net
Hello James,
Thank you for your valuable feedback! We’re happy to hear that our support team is successfully meeting our customers’ needs.
Your insights are key to our success.
Warm regards,
Hernan.
excellent service as always
excellent service as always! really happy with fixed.net. i use the team for wordpress maintenance. thanks to Yashaswini (Agent) who handled the current task.
17 June 2025
Unprompted review
Reply from Fixed.net
Hi Alex,
Thank you so much for your great feedback! We're glad to know that you’ve received excellent service and that Yashaswini was able to support you so well with your recent WordPress task.
We truly appreciate having you with us and look forward to supporting your website for many more projects to come.
If there’s ever anything you need, we’re just a message away.
Kind regards,
Dyane
Customer Advocacy
Incredible service
Incredible service - really quick and supportive, sorted - one of the best services Ive used!
10 June 2025
Unprompted review
Reply from Fixed.net
Hi Daniel,
Thank you so much for your awesome feedback! We’re glad to hear you had positive experience in our service and support. It means a lot to us to be considered one of the best. If you ever need anything else, we’re always here to help!
Best regards,
Dyane
Customer Advocacy
efficient
efficient, prompt, and friendly service via the my Fixed . net website.
8 June 2025
Unprompted review
Reply from Fixed.net
Hi MsShimmyShimShim,
Thank you for your feedback! We're glad to hear you had a positive experience with our service. If you ever need any assistance in the future, please feel free to reach out.
Best regards,
Dyane
Customer Advocacy
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