Fixed.net Reviews 

1,301
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the highly knowledgeable staff for providing fast, efficient, and friendly technical support during urgent website emergencies and severe malware attacks. Consumers deeply appreciate the prompt communication and clear explanations delivered by professionals who handle complex website migrations and design changes seamlessly without any unnecessary delays. Some reviewers were not happy with wait times to reach an available agent, noting they can occasionally be unpredictable and task timeframes feel rushed. However, some customers also noted that certain customer service interactions lacked full resolution or required better follow-through from specific team members.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that consumers consistently experience fast, efficient,... See more

Website

Customers had positive experiences with website support, expressing great appreciation for the efficient... See more

Service

Consumers find service to be positive, highlighting fast, efficient, and professional support that resolves... See more

Customer service

Clients share positive opinions on customer service, highlighting that reviewers consistently receive quick,... See more

Response time

Customers consistently note positive experiences with response time, highlighting impressive speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used Fixed.net a couple of times before and always found them helpful and knowledgeable. For this task I was experiencing a sudden surge in traffic to my WordPress website which did not seem ge... See more

Company replied

Rated 5 out of 5 stars

I needed help with some systems admin type tasks to do with DNS and email when porting a web site from shared cPanel hosting to a managed VPS service using Enhance panel. I was recommended fixed... See more

Company replied

Rated 5 out of 5 stars

My site was attacked by Japanese malware. I hired Fixed.net to scan and remove the hack. They successfully cleared the site and restored it to a clean state. Additionally, they identified a potential... See more

Company replied

Rated 5 out of 5 stars

I had something I couldn't figure out with my freelancer Wordpress website and stumbled across these folks. What a lucky break! For a small, one-off fee they had the whole thing sorted in an hour or t... See more


Company details

  1. Software Company
  2. also in
  3. Computer Support and Service Company
  4. Technical Service
  5. Web Hosting Company

Information provided by various external sources

Fixed.net can fix, host, manage & maintain any website. We can do everything an in-house IT team would do, allowing businesses of all sizes to spend time on growing instead of worrying about their website. Use us for one-time quick-fixes, or let us take care of your entire online presence.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

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4.9

All reviews

(1,301)

62 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing experience with Fixed!

We have been with Fixed for two years now, and we are really amazed. The speed of our web increased by 1025% and the support is more than my words can describe. We are no longer worried WHEN we have issues with our wordpress web: Fixed fixes it it no time. Having Fixed there, is a huge relief for us small companies doing everthing ourselves; running the business, struggling & fixing the web, cleaning the floor and feeding the cat. Now we worry only about running the business - and feeding the cat. Thanks Fixed!

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Very fast, efficient and friendly. Whenever we have a technical problem with our websites we can't fix on our own or know it would take us too long, we contact fixed and their team. Last time the agent Unggul was assigned to my task and he fixed the problem super fast. Thanks!

24 August 2026
Unprompted review
Rated 5 out of 5 stars

These people are brilliant

These people are brilliant. My WP website had a virus and crashed. No one could help. Fixed.net cleaned it up, updated the version and PHP, migrated it to their own server and now maintain it for me. Their engineers are a pleasure to work with, nothing is too much trouble for them and they really know their stuff.

1 August 2026
Unprompted review
Rated 5 out of 5 stars

I have been using Fixed.net for one…

I have been using Fixed.net for one year so far to manage my personal website. What a consistently unbelievably good and reliable experience. Every agent who has assisted me (and there have been many!) have been quick to respond, diligent and courteous--would recommend this company to any and every one!

30 July 2026
Unprompted review
Rated 5 out of 5 stars

A life saver

I wasted an entire morning trying to sort out my WordPress site as I was unable to login to the dashboard. Eventually contacted Fixed.net and the problem (a rogue plugin) was sorted in ten minutes. Should have contacted them straight away

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Great team

Great team, fast response, very personable and effective. We're really happy with them. All of their individual programmers have been very competent and a delight to work with.

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Excellent support and service from Stanislava
I was in a complete panic about what I had done of which I can't even try and explain anyway Fixed sorted it in no time and I then decided I was so happy with them I have moved my hosting to them and bought the unlimited package. Hoping the rest of the service is as good for the year - Thanks all

15 July 2026
Unprompted review
Rated 5 out of 5 stars

A happy new customer.

Very quick response from people who know their subject, all made easier by an excellent ticketing / comms systems. Recommended for Word Press technical support and maintenance.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

5-Star Review for Fixed

5-Star Review for Fixed. net I've been using Fixed.net for several years now to support multiple websites, and they have consistently been outstanding. I handle most of my own day-to-day maintenance, but whenever I run into a serious problem that I can't resolve myself, I reach out to them. In every single case, they've stepped in quickly, diagnosed the issue accurately, and fixed it reliably without any fuss. They've never let me down — not once.What stands out is their expertise, professionalism, and genuine problem-solving approach. They make it feel like having a trusted, in-house technical team on call. Whether it's a tricky WordPress issue, security concern, or something more complex, I know I can count on Fixed.net to get it sorted efficiently. Highly recommended for anyone who wants reliable, expert support for their websites without the hassle. Thank you, Fixed.net team — keep up the great work!

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Hosting service and technical support

The service from fixed.net combines easy site and domain hosting, and great technical support. They have always responded immediately and effectively to requests, often making sense where my own understanding is limited. Using the service has been very reassuring and time/cost effective. Highly recommended.

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Fixed staff really know their techie onions

Fixed staff really do go the extra mile to help out. I cannot recommend them enough in ensuring your Wordpress website will be in good order. Courteous, knowledgeable and born problem solvers, these guys roll up their sleeves and have constantly delivered for me over time. I have a lot of faith in their skills and am happy to recommend them to the world. Rendy, George and Stanislanva are but three of the many great agents who have helped me make my racontour.com site what it could be, but needed that professional touch to get it going. I'm saluting them without hesitation.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

As a former CEO of 30+ years IT / ICT…

As a former CEO of 30+ years IT / ICT company
i can testify .........
I worked with many others in the past
But at Fixed you will get it all !!

This is a wonderful team at fixed
GREAT to work with

Price is very competitive
Service team is SUPER

THANK YOU
Wim from The Netherlands

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Fixed have helped us remove malware…

Fixed have helped us remove malware from our website and clean up the site twice now, and both times they have been very professional, super efficient and helpful during a stressful time. They are very responsible, friendly and able to fix the issues straight away with no problems. Highly recommend to any other businesses if they are having website issues!

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Five-Star WordPress Support with No Hidden Surprises

We've been working with Fixed.net for the past two years, and they have become much more than just our web hosting provider. They have been our extended WordPress technical team, always ready to support us with everything from complex development tasks to emergency situations.

Whether it was a WordPress development issue, website downtime, plugin integration, server optimization, security concerns, or any other challenging technical task, the Fixed.net team has consistently delivered outstanding support. Their response time is impressive, and in many emergency cases, they have resolved critical issues within minutes.

Over the years, we've worked closely with our account managers Stanislava, along with Fauzi, Bella, Agus, Deffa, Reza, and George. We'd also like to acknowledge the incredible support provided by Laila, Samuil, Dicko, Hendra, Varol, Metta, Solomon, Rendy, Ilham, Bagus, Ross, Vishwal, and Yogi. Every single person we've interacted with has been knowledgeable, professional, friendly, and genuinely committed to helping us succeed.

What sets Fixed.net apart is not just their technical expertise but also their attitude. There are no hidden charges, no unnecessary back-and-forth, and no excuses. They understand our requirements quickly and always provide practical solutions.

As a real estate marketing company, we constantly launch new landing pages, implement the latest marketing trends, and make frequent website improvements. Having a reliable technical partner is essential for us, and Fixed.net has always acted like our in-house development and support team. They have protected our websites, strengthened our security, and helped us stay online and competitive at all times.

To us, Fixed.net has truly been a blessing. We confidently recommend them to anyone running a WordPress website. If your business depends on WordPress and you want peace of mind, having Fixed.net on your side is an easy decision.

And if you're managing a WordPress website without them... well, we can only pray for you. 🙂

26 June 2026
Unprompted review

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