Fiverr Reviews 14,648

I got in touch with marketing specialist so he can improve my online store. He told me to make an account on Fiverr so I can pay him there. Everything was fine untill once out of nowhere I couldn't pay his offer. When I hit "Confirm & pay" button it always displayed "Unable to complete payment. Try a different payment method." But none of the methods worked. The next day I got email that said "Your account was permanently suspended due to violations of Terms of Service". All I did on the platform was that I was chatting with that one dude. When I reached out to customer support, they just repeated what was said in the previous mail. No further explanation, no inquiry on why it happened....

Fiverr isn’t what it used to be at all — the platform has seriously gone downhill over the years. It’s become extremely unfriendly to sellers, with little to no control over how they operate their business. Buyers seem to have all the power now, abusing things like unlimited revisions while sellers are left with no real option to refuse without risking penalties.

Even worse, when issues come up between a buyer and a seller, Fiverr doesn’t even try to properly investigate or hear both sides. Instead of reaching out to understand what actually happened, they often jump straight to harsh actions like restricting or even blocking seller accounts. It feels completely one-sided, unfair, and honestly frustrating for anyone trying to run a serious business on the platform.

Dear Fiverr Support Team,
I hope you are doing well.
My account associated with the username Jameelahmad126 has recently been disabled. I am writing to kindly request a review of my account.
I have great respect for Fiverr’s Terms of Service and Community Guidelines. If any violation occurred, it was completely unintentional, and I sincerely apologize for it. Fiverr is a very important platform for me, as it is a key source of my work and income.
I humbly request you to please review my account and consider reinstating it. I assure you that I will strictly follow all Fiverr policies in the future and will make sure that no such issue happens again.
Thank you very much for your time and understanding. I look forward to your positive response.
Best regards,
Jameelahmad126

⚠️ WARNING: Fiverr Scam – Lost €250 Through Fake “Verification.”

I want to warn others about a scam where fraudsters impersonate Fiverr and trick you into authorizing a payment.

Here’s what happened:

I was contacted by a so-called “Fiverr account manager” in chat.
They claimed I needed to “verify” my account to receive my first payment.
They asked me to confirm a bank push notification (3D Secure).
They clearly stated that NO money would be charged — only verification.

After I confirmed it:
👉 €250 was immediately debited from my account.

Then it got worse:

They claimed the money was “frozen”
They asked me to top up ANOTHER €250 to “unlock” and get a refund
They said I would get everything back + 20% bonus (classic scam tactic)

I am a seller with $720 in earnings locked in my account and my account closes TOMORROW.

My account was restricted after I lost my phone and requested a phone number change — a completely normal security action. Fiverr reopened my account specifically for withdrawal but the earnings page is still blocked. I cannot physically withdraw my own money. Their system created a loop they have refused to fix.

I completed their requested verification — email confirmation and security question — over 48 hours ago. Every single response I have received since has been a copy-paste template that ignores my actual situation entirely.

Tomorrow this account closes and $720 of my hard-earned seller income becomes inaccessible — not because of anything I did wrong, but because Fiverr support cannot send one real human response to a clear and documented case.

I have screenshots of my balance, the withdrawal error, and every ignored support ticket. I am posting this as a last resort because I have exhausted every private channel.

Fiverr — please contact me and resolve this today. This is my money and I am running out of time.

The page and everything around it is great, but receiving five scam invitations within 12 hours of creating my profile suggests that the verification checks aren’t really working.”

I had a very disappointing experience using Fiverr as a freelancer. The platform feels flooded with spam messages and potential scammers, while it’s extremely difficult to find real, serious clients.

Many messages I receive are vague, generic, and clearly not from genuine buyers. There seems to be very little effective protection or filtering against this kind of activity, which wastes a lot of time and creates constant uncertainty.

At the same time, getting visibility for legitimate services is challenging, especially for newer sellers. It feels like the system is not balanced in favor of freelancers who are trying to build real, honest work relationships.

Overall, the platform needs much stronger moderation and better protection against scams, as well as improved support for freelancers trying to find real clients.

Urgent Help Needed; Fiverr Withholding My Funds After 90 Days
I am writing to seek urgent assistance regarding my experience with Fiverr.
My account was disabled, and despite multiple attempts to resolve the issue with their support team, I have not received any meaningful help. I have contacted support several times, but no positive action has been taken.
It has now been over 90 days, which is the period Fiverr states funds should be released. However, my earnings money I worked very hard for are still being withheld.
I have also seen many similar complaints on Trustpilot from other users who experienced the same issue, which is very concerning.
This situation is extremely urgent for me. I am currently seriously ill and need to undergo surgery. I depend on these funds not only for my medical treatment but also to care for my child.
Fiverr informed me that my account was reopened, but it is still not functioning, and I am unable to access it to withdraw my funds.
I kindly request Trustpilot to help escalate this matter and reach out to Fiverr on my behalf so my account can be properly restored for withdrawal or my funds released immediately.
Please, I urgently need access to my money.
Thank you for your understanding and assistance.

MY USERNAME AND EMAIL
Danladi Abidemi Aishat
aishat_abidem1

Helen S @helensmit529_s on FIVERR-BAD Here is the gig I wanted to pay for but had a few questions:
CAMPAIGN CREATION AND PROMOTION.
$50
I WILL CREATE AND PROMOTE YOUR CROWDFUNDING CAMPAIGN TO REACH BACKERS/DONORS + CAMPAIGN VISUAL
7-day delivery
Set up an account
Market research
Campaign copywriting
Rewards structure
Here is what happened:
I was prepared to buy the premium package. The seller told me not to, saying she wanted to make sure I did not pay for anything unnecessary. That made it sound as though my needs might fall into a lower package, or at least somewhere near the prices shown on the gig.

I also specifically warned her that I had dealt with freelancers before who advertise one set of prices, gather project details, and then come back with a much higher quote. She assured me that she does not do that and that there would be no surprise price jumps.

After I sent a detailed video explaining my project, she quoted me $650.

So the problem is not confusion. The problem is that she said the right things to keep me engaged, then did exactly what she said she would not do.

That is not transparency. That is not respect for a buyer’s budget. And it is certainly not a good-faith way to begin a working relationship.

its a dead website used to be good now just scammers and time wasters no good clients

I had a very frustrating experience with Fiverr as a seller.

My account was temporarily restricted, which I understand can happen if there are policy issues. But the real problem started after that.

Even though my account was not immediately permanently disabled, Fiverr completely blocked my ability to withdraw my own earned funds. These are payments I received from clients after completing real work.

I contacted support multiple times over several weeks. Most of the time, I received delayed responses or no clear answers. Eventually, they told me my account was disabled due to “violations” and later mentioned “suspicious activity” related to my payout method — without providing any clear explanation or proof.

What’s most concerning is this:
They are holding my money and not allowing me to withdraw it.

As a freelancer, that’s unacceptable. This is income I worked for, not some bonus or credit.

Support responses feel generic and final, with no real way to resolve the issue or even properly understand what went wrong.

Fiverr might work fine until something goes wrong — but when it does, you realize how little control you actually have over your account and your earnings.

Very disappointing experience.

⚠️ Business Owners Beware of Fiserv and Their Third-Party Agents

Fiserv allowed a third-party company called Private Client Leasing, owned by Joshua, to open a merchant account under our business name without our authorization. The salespeople claimed they could lower our credit card processing fees, but we clearly told them not to proceed and kept our Clover account.

Despite that, an account was still opened through Fiserv, and our bank account started getting charged every month. The charges were small at first so they went unnoticed, but by the time we discovered them they had taken more than $2,000 from our account.

When we contacted Fiserv directly, instead of helping resolve a clearly unauthorized account, they refused to assist and kept sending us back to the same third-party company that caused the problem — Private Client Leasing.

We called repeatedly and no one at Fiserv took responsibility or helped fix the situation. The third party ignored calls and never refunded the money.

Allowing third-party agents to open accounts under a business name and then refusing to intervene when something goes wrong is extremely alarming.

After researching this further, we discovered multiple lawsuits and complaints against companies operating this way.

We are now pursuing legal action regarding this situation.

My advice to every business owner:
If someone claims they can lower your processing fees through Fiserv, be extremely cautious. Some of these third-party companies appear to be using Fiserv’s system to trap businesses into accounts they never intended to open.

This situation cost us over $2,000 and months of frustration.
Be very careful before giving any financial information to companies connected to this system.

I paid a freelancer $40 for a project that was stalled and never delivered. Wasted more than 10 business days. After I cancelled, Fiverr said it will take another 10 business days just to get my money refunded. I couldn't even leave a review for the waste of a freelancer after. This is really bad business

Fiverr have helped my with so many things! You can get help with almost anything digitally and it's a great platform!

I worked so hard as a Freelancer on the Fiverr Platform, I got an order afterwards, I worked passionately and completed the order, My account got flagged and temporarily banned, i have no idea why that happened, cause i obeyed all fiverr rules, meanwhile i was still allowed to withdraw and talk to client i do have order with. On my day to withdraw fiverr canceled my ability to add a payment method, i contacted support and they are not responsive even after paying for the fiverr seller plus kick starter. My money is still stuck on fiverr, and no way to withdraw, even desperately needing the money to pay my Mom hospital Bills, here is my fiverr support ticket id ,despite all my effort and time
#14379059. Thank you Trust Pilot

Somehow i dont have my old fiverr account anymore .It just disapered . Anyways very bad platform for any type of work . Waste of time and energy .

I placed an order worth $1,490.72 on Fiverr (Order #FO7295522C5C5) for custom icon design services. The seller delivered icons that were clearly copied from Pinterest and other public sources. These same icons are already being used by other people online, proving that the work was not original.

When I tried to resolve the issue, Fiverr disabled my account without proper explanation. This prevented me from contacting the seller or requesting a refund.

This is extremely unfair. Fiverr allowed a seller to deliver copyrighted content and then blocked me from resolving the issue after taking my money.

I have full proof, including screenshots showing that the delivered icons are not custom and are publicly available online.

I am requesting a full refund and proper action against the seller.

BEWARE fiverr.com:
A nightmare. The freelancer I hired showed up for only one of two work sessions (billed at $45.70 each) but I've never received a refund from FiveRR. A small amount but it's the principle. They keep stalling. Worse, they advised me to drop the dispute I filed against them with Citibank and so I did. But now, Citi says there's nothing they can do. Once you drop a dispute, you can't re-initiate it. Bottom line: I'll never use FiveRR again and Ill try to warn others about it. Amazing with all the corporate backing FiveRR received,
(check out their profile on wikipedia:)
they behave like low-life scam artists.
Signed, Garrett Glaser, CNBC Business News (Retired)

I’m not happy with my experience

I used Fiverr to find a French-to-English translator for translating my diploma for my university application abroad. Unfortunately, the translation was very poor. I am not a professional translator myself, but even as a fluent English speaker, I noticed numerous mistakes. It seemed like the translator had relied on Google Translate. Fiverr is not a platform for high-quality translation services.

Very disappointing experience with Fiverr. I joined the platform as a buyer and paid for a website service in good faith, expecting professional support and protection. Suddenly my account was restricted without any clear or reasonable explanation. At the same time, the website I paid for stopped working, which has affected my work and caused financial stress.

I have contacted customer support multiple times but the responses have been slow, unclear, and not solution-oriented. Instead of helping a paying customer resolve an urgent issue, I feel ignored and unfairly treated.

This situation has made me lose trust in the platform. Buyers should feel safe when making payments, not worried about losing access to their account or services without proper communication.

I am now requesting an immediate and transparent review of my case, restoration of my account or a full refund. If this issue is not resolved soon, I will continue to share my experience publicly so that other users can be aware before using this platform.