fitvii.com Reviews 199

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 114 reviews, reviewers had a great experience with this company. Customers are really happy with the product, highlighting its sleek design, durability, and the quality of its construction. Many appreciate the various health monitoring features, with some finding them accurate after calibration. The customer service is frequently praised for being responsive, helpful, and efficient in resolving issues. However, some people were dissatisfied with the product's accuracy, particularly regarding blood pressure and glucose readings, even after calibration. A few other people also felt that customer service was unresponsive or provided conflicting information, leading to difficulties with refunds or product issues.

What people talk about most

Product

People report ambiguous experiences with the product. Many reviewers express satisfaction, praising features... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praised the helpfulness and quick... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers praise the construction,... See more

Response time

Reviewers mention ambiguous feedback about response times. Many customers report quick and helpful replies,... See more

Refund

Clients share negative opinions on refund experiences. Many reviewers report significant difficulties in... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Based on the price compared to the FitVII GT5 Pro Max's competitors, I find the watch met and / or exceeded my expectations. The watch appears to be working without any glitches or problems in the 2 w... See more

Rated 4 out of 5 stars

I received my GP5 VIII I was really pleased with it . As I had a recent heart problem I ordered this watch as it had blood pressure measuring However I soon found out that the blood pressure m... See more

Company replied

Rated 4 out of 5 stars

Fast and reliable delivery Setup very easy Design sleek and at par with other expensive watches Set up with iPhone and subsequent synchronization very reliable If you wear the watch conti... See more

Rated 4 out of 5 stars

The watch is unbelievable good for measuring the health data only if you calibrate the metrics with medical devices at least once per week.(blood pressure,glucometre,or blood tests on a regular period... See more



Contact info

3.8

Great

TrustScore 4 out of 5

199 reviews

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Replied to 82% of negative reviews

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Rated 5 out of 5 stars

all good now

The watch got damaged in transit but the customer service team has offered me a good deal on upgraded version as sending it back was not worth it so I got 2 watches for less than 1.5 price.
Both GT5 and TK10 are very accurate and the battery life is amazing in comparison with other smart watches (I charge mine once a month for few hours).

16 June 2024
Unprompted review
Rated 5 out of 5 stars

Superb Watch

I loved the first one I ordered, so much that I ordered a second one. I guess I treated the first a little rough and did some damage to it so that is the main reason I got a new one. You can not beat this watch and what it can do. Believe it or not, it is the most accurate watch I have ever owned. I have checked it against the reading my nurse gets and this watch is so close to her readings. What a superb watch. You all keep the the outstanding job you all do as it is greatly appreciated.. I would not do without this watch under any circumstances, Thank-you ever eo much.

14 June 2024
Unprompted review
Rated 5 out of 5 stars

Syating healthy using technology

After buying a FitVII GT5 watch for my husband, particularly to regularly check his blood pressure, he found it to be easy to use and accurate compared to the doctor's BP readings. So now I have bought the upgraded FitVII to keep myself healthy, using the exercise features while also monitoring my heart :)

14 June 2024
Unprompted review
Rated 5 out of 5 stars

Been using Fitvii since gt5 model.

Been using Fitvii since gt5 model.
I really like the long battery life good looks high quality and right price of the product. Blood pressure is accurate already tested it with the manual method just +\-1 diff. 24\7 monitoring really is convenient specially sometimes when you forget to track it with some other smartwatch. I just ordered the new electro pulse 2024 model for my replacement.

14 June 2023
Unprompted review
Rated 5 out of 5 stars

The FitVii GT5Pro is a well made healthwatch and does more than it claims

The FitVii GT5Pro is a well made product and provides all the heart data that I wanted : sleep, pulse, blood pressure, and ECG. I do not need the O2 and glucose readings. I have the FitVii capture my data continuously and the Battery still works for one week.

I liked it so much that I bought one for my wife, but the 2024 version, Electropulse.

DJ Vanier

12 June 2024
Unprompted review
Rated 5 out of 5 stars

Was looking for a smart watch to track HR/Sleep/Steps

Was looking for a smart watch to track HR/Steps/Sleep and the GT5 does exactly that. After trying several other watches that didn’t come close to meeting the expectations set by the merchant, I’m very pleased to have found one that has performed AS advertised:) The HR feature is almost spot on when compared to a medical grade inferred monitor and it’s been quite useful having a constant tracking feature. The bands are comfortable enough to wear most of the day and throughout the night. The sleep tracking feature is neat and while it’s not a medical device, it seems to provide a fairly accurate measurement as far as sleep duration and time spent in deep/light sleep. The BP feature is far from accurate just like any other smart watch for obvious reasons. Not a biggy considering I wasn’t expecting those measurements to be accurate. Definitely water resistant and after dropping it a few times as well as hitting the screen on random things, it’s not scratched the face. I don’t generally rate/review things but it’s a quality device and I’ve just ordered another for a friend:)

1 May 2024
Unprompted review
Rated 3 out of 5 stars

It's been almost 6 months to start to…

It's been almost 6 months since I started using the GT5. As a personal review, I have a few things to note down. First, I focus on this watch as a blood pressure monitor, and blood pressure needs to be calibrated before use to make the data more accurate. Second, the strap is so poorly made that it is easy to loosen and cause the watch to fall. In fact, the watch was accidentally dropped 2-3 times. One corner of the rectangle of the watch screen is broken.
Third, the charger suddenly seems to be completely non-functional. Currently the watch is completely discharged and I haven't used it at all since 3-4 days ago.
I have requested a new charger because it is still under warranty. Customer service has updated the charger for me free of charge. I don't care about the data of the GT5 functions, such as steps, temperature, heart rate, SPO2, etc. I am using this data, just like the recent trends. The good thing is that regardless of the data, this watch allows me to pay attention to my health and daily activities. This is probably the most helpful.

27 May 2024
Unprompted review
Rated 5 out of 5 stars

Readings inaccurate

I used my watch about 2- 3months. All was good till the sensor for body temp n Hi blood readings are not accurate . Wrote to the support team
who respond promptly to clean the watch sensor. But the problems still exist.
After informing them, they said that they will replace me with a new watch. I was happy and satisfied with their good customer support n prompt service.

27 May 2024
Unprompted review
Rated 5 out of 5 stars

Great Watch!!

Great Watch for my fitness needs and more importantly my blood pressure monitoring. Looks great and has a large screen.

20 May 2024
Unprompted review
Rated 5 out of 5 stars

My Fitii Gt5 works perfectly once I properly calibrated it

My Fitii Gt5 works perfectly and as expected once I calibrated it with my Omron home cuff.
The smartwatch calibration will get you close but a doctors cuff or your own will get it properly set up and good readings continuously.
It’s important to remember that blood pressure fluctuates during the day and even between back to back readings.
The GT5 is fantastic once calibrated and all the other features make it indispensable

30 April 2024
Unprompted review
Rated 5 out of 5 stars

I bought the gt5 on 12/29/23

I bought the gt5 on 12/29/23. It worked flawlessly for several months, then late February it stopped turning on even though it had a full charge. This was the best watch I’ve ever used. I used so many fitbits that would die just after the warranty went out and I thought they were good - until I got this watch (far better than any of them). The heart rate tracker was spot on. I contacted the fitvii company and they will send me a new gt5 after the release of 5/10/24. I’m so glad I will be getting a new one (sure do miss the old one).

29 April 2024
Unprompted review
Rated 1 out of 5 stars

Bought the fitvii gt5 (not thr pro)

Bought the fitvii gt5 (not thr pro), fir it’s blood pressure function. The fitvii webste is a diaster. The WoFit app is awful and I still can’t read blood pressure after a week. You can swipe through the watches functions and blood pressure is no were to be found. If you seatch the website it says it needs to be activated through the WoFit app, but that doesn’t work either. Should have burned the $120 to impress my grandkids :( Chinese junk!

18 April 2024
Unprompted review
Rated 1 out of 5 stars

Should have read the reviews

Have not been able to get the GT5 and apps(wofit) to work as described. Then I start getting monthly charges from Digibuffnet(india) even after unsubscribing. Fitvii want proof (Video)of what is wrong before issuing a return authorization & proof that I have reset the watch. BBB next on agenda

1 April 2024
Unprompted review
Rated 5 out of 5 stars

V19 Pro a tremendous bargain

My first V19 was a gift from a friend. I was so impressed with the many functions in such as small device and that I was able to use it for about 3 years before it finally gave up the ghost. I went to the fitvii website and notice there was a V19 Pro that was a little bigger for easier reading. It worked even better. The application with my iPhone works great. I have never had a problem. This is truly the greatest value for one's money if you are interested in your blood pressure, daily steps, EKG (the cost of non-wearable home EKG's used to be over $200), sleep quality and message signaling. $80 bucks for all this? Fantanstic!

11 April 2024
Unprompted review
Rated 1 out of 5 stars

Fitvii is a scam. beware of fitvii scammers

- Non-accurate reading (even the wooden chair leg’s pressure is 120/80). This is dangerous for a patient with high BP and can be life-threatening
- It’s a toy watch with the wrong reading.
- Customer service staff are rude and not professional. CSRs give health advice without any degree or qualification which is offensive. Takes ages to reply the emails.
- Never got the right wrist belt after requesting for so many times.
- Didn’t get a full refund instead got replacement toy watch.
- Bribed to write the fake issue to trap the innocent buyers

5 April 2024
Unprompted review
fitvii.com logo

Reply from fitvii.com

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Rated 3 out of 5 stars

Wish I had read the reviews

Update: I finally received follow-up from Fitvii. They have agreed to replace my watch. The response is not fast but it seems they are genuinely trying to resolve my issue. I will update my review once I receive the replacement watch.

6 March 2024
Unprompted review

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