Exceptional service from Irod today. He diagnosed the issue with our Fisher & Paykel fridge-freezer immediately and solved it efficiently, with care and skill, explaining exactly what had happened (it... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Founded in New Zealand in 1934, Fisher & Paykel is a premium global appliance brand operating in over 50 countries. Known for innovative kitchen appliances, the brand is rooted in human‑centred design, creating products that enhance everyday living through exceptional performance, advanced technology, and refined aesthetics. From precision ovens and American‑style fridge freezers to high‑performance dishwashers, Fisher & Paykel offers beautiful kitchen solutions. Each appliance is designed to deliver functionality, flexibility, and style, making it the ideal choice for modern kitchens and contemporary homes.
Contact info
420 Cob Drive, Swan Valley, NN4 9BB, NORTHAMPTON, United Kingdom
- 08000 886 605
- www.fisherpaykel.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 12% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jiy did a brilliant job and was very…
Jiy did a brilliant job and was very polite and communicated well.
Fantastic support and full service
Fantastic support and full service. Diagnosed the issues immediately and fixed just as quickly. Delighted. Was worried I’d have to buy new.
Ash was great and quickly solved the…
Ash was great and quickly solved the issue …totally recommended !
Ash did a great job
Ash did a great job. He not only fixed the non-performance problem, but also educated us about the operation of the dishwasher, and pointed out a potential problem we will have with the sink. Thank you.
Jessie arrived when he said he would
Jessie arrived when he said he would. A very pleasant gentleman. Carried out the repairs in a professional manner. Explained to me what is required l. Left the kitchen as he found it in a clean and tidy condition.
Dean was very helpful and talk me…
Dean was very helpful and talk me through everything that was wrong with my micro wave.
It was fixed very quickly and they tidily
Adam Smith our engineer
Adam Smith our engineer, was very courteous and informative. He answered all our questions, and carried out the necessary work needed. Thank you.
Ash was a great technician
Ash was a great technician, knew the problem with our fridge freezer straight away and carried out the repair & service quickly and efficiently! Very pleasant, experienced and knowledgeable chap! Would highly recommend him!
I desperately need help
I desperately need help. I’ve been trying for nearly eight weeks to contact Fisher & Paykel (Ireland) as all the contact details for them are not in operation. I can’t even get in touch with their head office. As I live a mile or so from Northern Ireland, do you know of anyone who could come from there to fix my dishwasher?
Ash is an efficient and knowledgeable…
Ash is an efficient and knowledgeable engineer, did a great job.
5 star service
Bradley was able to quickly diagnose the faults and fix in a very timely manner. He was polite, presentable and most importantly very capable. I would highly recommend.
Thanks Dean VG
Very tenacious engineer.
Our engineer Ash spent a long time trying everything he could think of to solve the unusual fault on our dishwasher. He wasn’t satisfied until he had tried every conceivable option, ultimately fixing the dishwasher which turned out to have a fault he’d never encountered in his 10 years working on this model. Very impressed at his dedication to getting the job done.
Great and efficient service from Dean
Jiy came to fix the ice maker and…
Jiy came to fix the ice maker and diagnosed the problem and fixed it within minutes.
Kind, friendly and helpful - thank you!
Great experience with Fisher&Paykel…
Great experience with Fisher&Paykel delivery and installation team. Steve and Andrei were professional, efficient and kind. They collected our old fridge and super quickly installed the new Fisher& Paykel one which is a great addition to our kitchen. The explanation on how it works was also sufficient and well appreciated, as it saves me of reading boring manuals. Many thanks.
Ash was brilliant
Ash was brilliant . Arrived with a smile dealt with both problems and left me fully working . Excellent service from Fisger and Paykal 😃
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








