I have had nothing but excellent experience working with Ranu Lamba. She is extremely experienced, very quick on response and friendly. She takes care of all banking needs and gives suggestions too.
Location
Switch locationNortheast Dawson Creek Drive 5100, 97124 Hillsboro, Oregon, US
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I called Hong Vo, San Jose, CA branch employee, on July 24, 2026. I had a need to transfer funds to my checking account at a different banking facility. As I am elderly, and drive very little, Hong... See more
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Upgrading to Premier Rewards Banking has made keeping on top of my many accounts much easier. Amber Fish has made it possible to ladder multiple share certificates and obtain the best interest rates.... See more
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Hashim has been very helpful in answering all my questions and promptly following up on them. He goes above and beyond in providing help when I need it. I also really appreciate that he is proactive i... See more
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Company details
- Federal Credit Union
- Car Finance and Loan Company
- Credit Union
- Financial Institution
- Financial Planner
- Mortgage Lender
About First Tech - Premier Rewards Banking
Written by the company

Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)

Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

Contact info
Northeast Dawson Creek Drive 5100, 97124, Hillsboro, Oregon, United States
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Exceptional service and a pleasure to work with
I've been a First Tech client for many years. I really enjoy the service provided by my account manager Fatima over the years. She always keep us informed on the best options and is a pleasure to work with.

Reply from First Tech - Premier Rewards Banking
First Tech always treated us extremely well
First Tech always treated us over many years as customers first and with Vantana Cornick as a representative things have even improved. Professional, friendly, always available and great council.

Reply from First Tech - Premier Rewards Banking
Customer service is excellent. The Sammamish branch is a pleasure to go into.
Vantana Cornick is an excellent Premier Banker. She is professional, friendly and so helpful with any and all questions. She is very knowledgeable. I would highly recommend working with her.

Reply from First Tech - Premier Rewards Banking
Had a great experience
Had a great experience with Samuel Frutos who walked me though the available options to maximize the investments and keep my account in good health!

Reply from First Tech - Premier Rewards Banking
I have a great Premier Financial Rep…
I have a great Premier Financial Rep Hong Vo whom I work with and he is always very responsive and professional.

Reply from First Tech - Premier Rewards Banking
Welcoming and knowledgeable
Christopher Ray is welcoming and knowledgeable. He has been a pleasure to work with.

Reply from First Tech - Premier Rewards Banking
Emilee G. is The Best!!
Emilee is a pure delight to work with. She's extremely professional and courteous. She's well informed about all of the products and explains everything in terms I can digest.

Reply from First Tech - Premier Rewards Banking
Kudos to Emilee Gutierrez
I have been supported by Emilee Gutierrez over the last couple of years for all my Premier Banking related topics. She has been knowledgeable, kind, proactive and responsible. She follows up on action, and she always provides the best advice for the customer and looks after them thoroughly. It has been a pleasure to work with her, and I wish her all the success!

Reply from First Tech - Premier Rewards Banking
Ranu has been incredibly helpful and…
Ranu has been incredibly helpful and professional throughout the process. She patiently answers my questions, explains options clearly, and provides a thoughtful set of alternatives along with a recommended path forward. I really appreciate her guidance and support.

Reply from First Tech - Premier Rewards Banking
Our certificate of deposit was going to…
Our certificate of deposit was going to renew when we were out of town. I made arrangements with Mitzi Macias Barahona at the Cornell branch. She had reached out in the past when she noticed we weren't getting the benefit of our Premier membership. Mitzi set the renewal up with a new term and made the process stress free. She is a welcome smile and amazing employee for First Tech. Thank you so very much Mitzi

Reply from First Tech - Premier Rewards Banking
Very happy with service
I was very appreciative of Emilee Gutierrez' knowledge, and the one thing she wasn't sure of she made the necessary contacts to find the answer. She took the time to make sure I understood everything. I also appreciated that she returned calls as promised - very rare these days!

Reply from First Tech - Premier Rewards Banking
I'm very satisfied with Premier…
I'm very satisfied with Premier Financial Representative Mitzi Macias Barahona

Reply from First Tech - Premier Rewards Banking
Hong Vo's customer service
Hong Vo was very professional and responsive. Great customer service.

Reply from First Tech - Premier Rewards Banking
Eric Pseat is an excellent Premier…
Eric Pseat is an excellent Premier Financial Representative II. He is very knowledgeable and provides great insight and banking suggestions while always listening carefully. I trust and respect his opinions as he has suggested many financial alternatives for me to consider. It is a pleasure to have him work on our accounts. He is a definite asset to First Tech. Sent by Mary Ellen Triplett, First Tech member.

Reply from First Tech - Premier Rewards Banking
Hong Vo is a Great Premier Representative
I’ve been a 1st Tech member since 1986, and a Premier member for about 20 years. Hong Vo has been my Premier Representative for several years. He is great at helping with complex issues that tellers struggle with. He is a great asset to 1st Tech!

Reply from First Tech - Premier Rewards Banking
Proactive engagement to ensure to…
Proactive engagement to ensure to maximize the output

Reply from First Tech - Premier Rewards Banking
Vo Hong at FTFCU is an excellent…
Vo Hong at FTFCU is an excellent provider. He proactively makes recommendations that suites my goals.

Reply from First Tech - Premier Rewards Banking
Jose Flores helped me with wire transfers and trust issues
Jose Flores helped me sort out the wire transfers and my trust questions quickly and efficiently with a lot of humor along the way! Loved working with Jose !!

Reply from First Tech - Premier Rewards Banking
Shari was great
Shari was great, she quickly took care of the transfer and setup the new rewards accounts. Well done!

Reply from First Tech - Premier Rewards Banking
Marco Semiz helped me set up a New Cd
Marco Semiz helped me set up a New Cd . I had an existing CD that was Matured and I was unable to understand what I needed to do to change it to a different CD. The 1st Tech website is very difficult for me to use > I am really grateful for Marco's help. I wish the Star Rating went higher so I am giving him a 10-Star
Rating in this review. Grateful & Much Appreciated

Reply from First Tech - Premier Rewards Banking
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