First Tech - Premier Rewards Banking Reviews 

308
TrustScore 5 out of 5

5.0

Northeast Dawson Creek Drive 5100, 97124 Hillsboro, Oregon, US


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Rated 5 out of 5 stars

We received a letter regarding one of our accounts. The notice indicated that the action we had requested regarding that account had not been done. We contacted Hashim Hunaidi to look into the situa... See more

Rated 5 out of 5 stars

First Tech has consistently provided my wife and I top quality financial services with no hassles or bait and switch. Vantana Cornick has always been available to help us with more complicated issues... See more

Rated 5 out of 5 stars

Shari, customer service, was able to understand my concern regarding issues with my lack of dividends. She submitted a review followed through and issue resolved in two days. It was a pleasure t... See more

Rated 5 out of 5 stars

Christopher is easy to talk to and answered all the questions I had. He also was pro-active in seeking out policies with my best financial interest in mind.


Company details

  1. Federal Credit Union
  2. Car Finance and Loan Company
  3. Credit Union
  4. Financial Institution
  5. Financial Planner
  6. Mortgage Lender

About First Tech - Premier Rewards Banking

Written by the company

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Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
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Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

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Contact info

  • Northeast Dawson Creek Drive 5100, 97124, Hillsboro, Oregon, United States

5.0

Excellent

TrustScore 5 out of 5

308 reviews

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5.0

All reviews

(308)

4,510 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kudo's to Amber Fish

I've been workiing with Amber Fish for a few years now and have nothing but positive feedback. Amber is great to work with and provides clear options about services available and is very responsive when I have questions. She's great!!

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Great service!!

I've had excellent experiences with First Tech staff and services. My personal banker Shaveta has been wonderful to work with. She was very helpful in navigating a wire transfer and recommending key products for improved earnings.
Very knowledgeable and pleasure to work with. highly recommended!!

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Next level banking experience

First Tech has been a solid, trustworthy financial partner to my family for decades; I've recommended them countless times to friends and colleagues.

Lately though, First Tech took us to the next level by connecting us to Amber Fish. Amber worked with us to develop a complete picture of our assets and goals, then went to work tuning our accounts to greatly increase our returns.

She's also been terrific at supporting us, including running to ground an issue with the app that had hassled us for years. As far as we are concerned, Amber is the jewel in First Tech's banking crown.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

First Tech Staff

Staff is excellent to work with. I work with Amber Fish and she's been great - quick response, good information, easy to contact and easy to deal with.

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Hong goes above and beyond

Hong has been our account rep with First Tech for several years. He often goes above and beyond to ensure we are well informed. We are fortunate to have his expertise and support.

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Ranu Lamba

Ranu Lamba is very knowledgeable, passionate, helpful, friendly, understanding customer needs. She makes sure to stay in touch and go above and beyond to provide the best assistance possible. She is always my go to person for any questions, concerns, banking advice. I highly recommend her

6 August 2026
Unprompted review
Rated 5 out of 5 stars

Ranu and associates address my concerns…

Ranu and associates address my concerns satisfactorily in a timely manner over and over again with reliable accuracy. She provides enough info/heads up for me to evaluate my options on Shared Certificates, thanks!

5 August 2026
Unprompted review
Rated 5 out of 5 stars

First Tech is awesome

Been working with Samantha Martin for the last few years. Samantha is always so kind and helps us whenever we need with speed and ease. The process with FTCU is always as smooth as one can hope for.

I recently interacted with Samantha for closing an old unused business account and she was able to complete the process promptly, without interacting with me furthermore. I wish other banks were as smooth and quick as FTCU and specifically Samantha.

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Premier Executives are Essential

I came into a bit of money a couple years ago and First Tech Federal Credit Union assigned me a Premiere Executive, Emilee Gutierrez, to assist me in finding appropriate vehicles in which to place my funds. From the beginning Ms Gutierrez has been courteous, patient, knowledgeable, and timely, in responding to and answering my numerous questions (sometimes more than once).

Many of us are market leery and want safe vessels for our funds. Had you not assigned me a Premier Executive, I would have been forced to go to an investment broker and I would not have been near as comfortable with them.

Providing this service as well as competitive yield’s, is critical for me to keep a portion of my money with First Tech Federal Credit Union.

6 August 2026
Unprompted review
Rated 5 out of 5 stars

Customer Service

Working with Ranu has been great for me. Ranu provides numerous alternatives when seeking solutions and gives reliable advice. Additionally, Ranu is very strong with follow-ups.

4 August 2026
Unprompted review
Rated 5 out of 5 stars

Working with Taaniya Padda has been a…

Working with Taaniya Padda has been a joy. She is always well prepared to provide banking guidance and help answer any questions I might have. She explains options thoroughly which I appreciate as it helps me determine best oath forward.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Masha Alarcon is the best

Masha Alarcon is the best ! she is extremely quick when handling any request or issue I'm dealing with. She is just one phone call away and I know I can count on her to help me out with any of my accounts. I recommend her to anyone

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Want to give a BIG shout out to Emilee…

Want to give a BIG shout out to Emilee Gutierrez for her great support where she went over and above to support me to not only guide me but also rally internally with bank experts on an important investment where I was losing my hard earned money due few changes that I had missed to mark as part of my international transition

15 July 2026
Unprompted review

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