First4car.com Reviews 214

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Leah & Lewis were extremely helpful & friendly. Lewis greeted us with no pressure selling just genuinely friendly. He knew exactly where the car was we went to view and left us with the keys. Leah cam... See more

Company replied

Rated 5 out of 5 stars

Superb experience from start to finish, no hassle on the forecourt we were left to browse. Professional and friendly handling of our purchase and trade-in. Great communication throughout, swift coll... See more

Company replied

Rated 5 out of 5 stars

I bought a car for my son this weekend from first4car. It is an excellent car dealership with a fixed price model so no need to haggle. Really helpful sales person (Leah) and a real "no pressure" feel... See more

Company replied

Rated 5 out of 5 stars

Fab experience at First4Car.com, had a great example Vauxhall Corsa, best we'd visited in the spec we wanted. Looking round it seems they carefully select nothing but quality stock and take pride in t... See more

Company replied

Company details

  1. Used Car Dealer
  2. Car Dealer
  3. Finance Broker

Written by the company

If you’re looking for a genuine, reliable, and hard-working company for your next car purchase, First4car is the perfect choice. A family-run dealership established more than 24 years ago. Our friendly, knowledgeable team is committed to delivering excellent customer service with no pushy sales tactics. We offer flexible buying options—from fully remote purchase and home delivery to in-person visits at our showroom. Whether you’re a seasoned car buyer or a first-timer, we’ll help you choose the right vehicle and explore suitable finance options. Every car includes a full MOT, PDI service where required, clear HPI and National Mileage Register checks, plus 12 months’ free AA breakdown cover. We’re proud to be recognised for outstanding customer care by West Yorkshire Trading Standards, CarGurus, AutoTrader, and most recently crowned Used Car Dealership of the Year (100+ cars) and highly commended for Team of the Year 2025.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

214 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Quick and easy process getting my new…

Quick and easy process getting my new car, massive thankyou to Ben for all your help!

23 January 2024
Unprompted review
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Reply from First4car.com

Thank you Chloe for a great review. You were a pleasure to meet. We hope to see you again in the future.

Rated 5 out of 5 stars

Fantastic service from this garage

Fantastic service from this garage. Found the car I wanted and they helped me every step of the way. Thanks again to Ben and the team

15 December 2023
Unprompted review
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Reply from First4car.com

Thank you Jack for your review and for choosing First4car. We hope to see you again in the future. Merry Christmas to you and your family.

Rated 5 out of 5 stars

Never thought buying my first car would…

Never thought buying my first car would be so easy, great communication throughout & a good deal to top it off.

18 December 2023
Unprompted review
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Reply from First4car.com

Luke it's great to hear we made your first car buying experience such a positive one. Enjoy your new car and have a very Happy Christmas!

Rated 5 out of 5 stars

Quick friendly and very easy process…

Quick friendly and very easy process would recommend

30 November 2023
Unprompted review
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Reply from First4car.com

Thank you Claire for your review and recommendation it means a lot to us. Thank you for choosing First4car and we hope to see you again in the future.

Rated 5 out of 5 stars

Luke was super helpful

Luke was super helpful right from the first conversation, nothing was too much trouble.

16 November 2023
Unprompted review
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Reply from First4car.com

Thank you Kira for taking the time to leave a review. It's great to see you rated your experience 5 stars. We hope to see you again in the future.

Rated 5 out of 5 stars

Thank you Luke and the team for…

Thank you Luke and the team for excellent friendly service would highly recommend

14 November 2023
Unprompted review
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Reply from First4car.com

Thank you Grahame for your review and recommendation it is much appreciated. We hope to see you again when it's time for an update.

Rated 5 out of 5 stars

Really happy with the First4car.com

Really happy with the First4car.com. Jamie took me through the process and provided 1st class customer service. My car looks great and I can’t wait to drive it home. Thank you for making this easy and stress free.

3 November 2023
Unprompted review
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Reply from First4car.com

Huge thank you Rodney for a great review. You were a pleasure to meet. We hope to see you again in the future when it's time for an update.

Rated 5 out of 5 stars

First4car was really helpful with my…

First4car was really helpful with my purchase and I am really happy with their services. James have been really helpful with all the documentation stuff and assisted me with all my queries in a very calm manner.

Highly recommended dealership.

2 November 2023
Unprompted review
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Reply from First4car.com

Osama you were an absolute pleasure to meet. Thank you for your review and recommendation it means a lot. We hope to see you again in the future. Many thanks.

Rated 5 out of 5 stars

Brill throughout

Brill throughout. Luke really went that extra yard.

26 October 2023
Unprompted review
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Reply from First4car.com

Thank you Chris for taking the time to leave a review, it is much appreciated. We're always pleased to hear our customers had a good experience with us. We hope to see you again in the future.

Rated 5 out of 5 stars

Great dealership!

Great experience buying my Leon from First4Car. Luke was extremely knowledgable, friendly and wasn’t the usual pushy salesman. Went in on the Sunday to view the car and had my handover by Wednesday! Fantastic service and car. Thank you!

25 October 2023
Unprompted review
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Reply from First4car.com

Thank you Jack for a great review. It's always great to hear our customers are happy with their car as well as the service they have received. All the best.

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

From the moment I arrived, the service I received was nothing short of fantastic. I recently picked up a Kia Optima last Friday and was completely blown away by the impeccable attention to detail and genuine care I received throughout the entire process. What impressed me the most was the multitude of areas where the team went above and beyond, without making a big fuss about it. They seemed dedicated to ensuring a seamless and transparent experience for their customers.

A special shoutout to Luke – he truly is an asset to the team. He looked after me diligently from start to finish, answering every query and ensuring I felt reassured and confident with my purchase. It's evident that customer satisfaction is at the heart of their operations.

If you're in the market for a car and want a stress-free and exceptional buying experience, I cannot recommend them highly enough.

20 October 2023
Unprompted review
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Reply from First4car.com

Huge thank you Chris for such an amazing review. Luke and the team really do care about their customer's experience so it's great to hear that came across. Thank you for choosing First4car and for your high recommendation. All the best to you.

Rated 5 out of 5 stars

Professional friendly service

Professional friendly service. knowledgeable and went above and beyond to make purchasing a car a pleasant experience. Very helpful and friendly staff

26 September 2023
Unprompted review
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Reply from First4car.com

Thank you Natalie for your 5 star review. You were a pleasure to meet. We hope to see you again in the future.

Rated 5 out of 5 stars

Excellent service

Excellent service.
Ben was friendly and did not put any pressure on us to buy.
Arranged collection of our car and all went smoothly and we drove away happy with our purchase.

Many thanks
Jamie and Jayne

16 September 2023
Unprompted review
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Reply from First4car.com

Huge thank you guys for a lovely review. Hearing our customers are happy really does make all the hard work worthwhile. Thank you for choosing First4car.

Rated 5 out of 5 stars

Such Lovely and welcoming people

Such Lovely and welcoming people. Especially Luke and Ben. They was excellent. Totally recommend. Helped and answered all my questions

6 September 2023
Unprompted review
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Reply from First4car.com

Aw thank you Amy for such a lovely review. It's great to hear you felt welcomed and that Luke and Ben were able to help answer all your questions. Thank you for choosing First4car.

Rated 5 out of 5 stars

Bought our car

Extremely professional, polite and honest people , a pleasure to buy our car from first 4 car .

26 August 2023
Unprompted review
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Reply from First4car.com

Thank you Darren for your 5 star review. You were a pleasure to meet. We hope you'll return to us again in the future. All the best.

Rated 5 out of 5 stars

Superb experience from start to finish

Superb experience from start to finish, no hassle on the forecourt we were left to browse. Professional and friendly handling of our purchase and trade-in. Great communication throughout, swift collection of the car today. Cannot thank James & Ben enough and we love it.

We see why reviews are so good, keep up the good work.

28 July 2023
Unprompted review
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Reply from First4car.com

Huge thank you for such a lovely review. Thank you for choosing First4car and we hope you'll choose us again in the future. All the best to you.

Rated 5 out of 5 stars

Great service

We were very satisfied with the whole process of buying our new car from First4Car.

The whole process was hassle free from start to finish, and we greatly appreciated not been hassled on the forecourt from when we arrived. The fact we arrived and were left alone and that we had to come and ask for help is what made the process easy for us as this is what we prefer. We visited numerous local dealerships and within ten minutes or so of been on the forecourt at these other locations we were been followed around by salesmen.

Dealing with Ben from First4Car is one of the best customer service experiences we have had, his knowledge and how he conducted himself throughout was professional and friendly. At no point did we feel we were being forced into buying the vehicle, at no point did we feel like we were been misled or misinformed just to secure the sale.

Thank you for your patience with us and we made numerous phone calls which can be annoying but Ben and other staff members who answered assisted us right from the outset and were brilliant, Ben is an asset to the company.

We’ve recommended you guys to family and friends based on our experience and we’ll be returning whenever the time comes to get a new car, but we’re happy with our purchase 👍🏻!

The dealership has a nice look and feel to it too, it just seems the right place to go to for a car!

7 July 2023
Unprompted review
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Reply from First4car.com

A huge thank you for such a fantastic and detailed review. You were a pleasure to meet. We look forward to seeing you in the future. All the best to you both.

Rated 5 out of 5 stars

The best experience I’ve had with buying a car

luke was a great guy, communication was clear through the whole process, nothing was too much of an ask, he even arranged for some work to be done on the car before purchase, I really do recommend

14 July 2023
Unprompted review
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Reply from First4car.com

Thank you Rhys for your 5 star review. It's always great to see our customers are happy with the experience we provide. Thank you for choosing First4car. Look forward to seeing you again in the future.

Rated 5 out of 5 stars

Brilliant!

Ben and James were both brilliant and really helpful, especially with my financial options. Really happy with my new car. Would recommend!

13 July 2023
Unprompted review
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Reply from First4car.com

Huge thank you Caroline for your review. It's really important to us to ensure our customers are happy. Thank you for the recommendation. All the best to you.

Rated 5 out of 5 stars

5 star

Dealt with luke from start to finish , top lad sorted everything what needed doing before pickup.

9 July 2023
Unprompted review
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Reply from First4car.com

Thank you Domonic for your 5 star review. We've worked really hard on our buying process to ensure it is very straight forward and easy for each customer so they can enjoy the buying experience. Thank you for choosing First4car.

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