Fine Art America Reviews 

4,751
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 380 reviews, reviewers had a great experience with this company, expressing overall satisfaction with the art pieces. Customers frequently mention that the diverse artwork and products are of high quality, beautifully crafted, and look wonderful displayed in their homes. People note that packages arrive securely wrapped and shipping is prompt, making the overall purchasing process smooth and very convenient. However, some people mentioned experiencing long delivery delays, unfulfilled shipments, or unexpected extra fees when ordering items from abroad. Some reviewers were not happy with receiving damaged goods, warped frames, or physical products that simply did not match the advertised images.

What people talk about most

Product

Customers report positive experiences with the product, highlighting high quality reproductions and safely... See more

Quality

People report positive experiences with quality, highlighting high-quality reproductions, beautiful artwork,... See more

Order

Reviewers share mixed feedback about their order experiences, highlighting both smooth transactions and... See more

Delivery service

Consumers find delivery service to be positive, noting that orders generally ship quickly, arrive on time,... See more

Website

Users describe ambiguous interactions with website, as opinions on navigation and usability are heavily... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Beautiful artistic products delvered promptly. However, the ordering process is opaque - in particula⁶r, i can never obtain a discount trumpeted at the start of the process, hence a deduction of one s... See more

Rated 4 out of 5 stars

I was excited to get my new picture and I would have given Fine Art 5 stars but my frame was a little warped. Didn`t expect that considering how much the picture cost.

Rated 5 out of 5 stars

Fine Art America displays the works of countless artists. The finished product of framing and matting the art prints is perfect and ready to display. I have several in my home and they are beautiful!... See more

Rated 5 out of 5 stars

Fine Art America, over years, is a place we love to purchase much of the art for our home. The site is well organized. Visualizing the finished result (matted, framed) is easy, so is finding artis... See more


Company details

  1. Art Supply Store

Information provided by various external sources

Fine Art America is the premier online marketplace for buying and selling fine art originals, fine art prints, framed prints, stretched canvas prints, posters, and greeting cards. It's also the easiest way to stay in touch with your local art scene! Our interactive website is designed to bring together fine artists, fine art galleries, and fine art collectors by providing power tools to all three groups. Artists and galleries are able to promote their latest releases and upcoming events. Collectors are able to view our comprehensive fine art directory and request bids from local galleries.

Written by the company


Contact info

3.8

Great

TrustScore 4 out of 5

5K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.8

All reviews

(4,751)

370 reviews in the last 12 months

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Rated 5 out of 5 stars

WE ARE "WALLACES"!

My daughter and I visited the Wallace Monument. It was an awesome site..
It is definately one not to miss.
We took lots od pictures and ate in the cafe.
We do a mother-daughter trip every two years. "We are the WALLACES",

25 August 2026
Rated 1 out of 5 stars

$400+ isn't enough to ship to Australia?!

Apparently $400+ isn't enough to ship to Australia?!?

Fine Art America cancelled my order because apparently their quoted (and not inexpensive) shipping fee wasn't enough. I guess the lesson is, don't waste your time with them unless you actually live in America.

21 August 2026
Unprompted review
Rated 1 out of 5 stars

STAY AWAY

STAY AWAY !
I purchased an iconic Vogue cover printed on metal from the Condé Nast website, with the order being handled and fulfilled by Fine Art America. My order was finally delivered yesterday by UPS, after more than a month of waiting and countless complaints.

However, I want to express my profound dissatisfaction with the way this situation was handled. Throughout this entire period, Conde Nast were of absolutely no help in locating my delivery or obtaining a prompt and concrete resolution from the carrier.
The lack of follow-up, the inefficiency, and the complete disregard shown toward my repeated complaints are simply unacceptable.

Not only will I never purchase anything from this company again, but I will also make sure to share my experience widely on social media and review platforms so that other customers are fully aware of your company’s inefficiency and the contemptuous way in which you treat your customers.

After more than a month of countless complaints just to receive an order that had already been paid for, I would have expected at the very least some genuine assistance and consideration for your customer.
I now consider this matter closed, but certainly not forgotten.

14 August 2026
Unprompted review
Rated 2 out of 5 stars

Horrible !

Horrible !! Tech support is third world. Never get an email... Never get a response from support request. Never get an email about shipping or tracking. Never get an email about membership issues.

14 August 2026
Unprompted review
Rated 1 out of 5 stars

Over a month since I emailed them; no reply

Unable to create new account. Contacted their support via email on 12th July, 16th July, and 23rd July. It's now 14th August. Still no reply. I also opened a ticket via their website's web form on 3rd August. Received an automated receipt, but will no reply 11 days later. I also contacted them via their website's web chat; Oh you need technical support? We can't help you. You need to email them. I have. I'm sorry, we can't help you. You need to email them. What an awesome company!

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Site of the Year!

The site was well detailed and very easy to access and use. The delivery time was estimated accurately and packaged professionally. The products on the site are exactly as they're described in precise detail, along with additional info on what sizes the consumers can choose from.
I would certainly recommend their website to anyone who is looking for a great quality art piece to have.

13 August 2026
Rated 5 out of 5 stars

Everything from printing to framing to…

Everything from printing to framing to packaging for shipment was first class. In fact I was surprised at what I received. And by the way the package arrived on time. I only wish that other companies could be as thorough and professional as Fine Art America.

13 August 2026
Rated 1 out of 5 stars

Very poor quality

So disappointed with quality of the picture and while you can return, it will cost approximately £50 to send back. Feel like I’ve been scammed. Don’t do it!

10 August 2026
Unprompted review

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