FindMy.Car Reviews 

309
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 82 reviews, reviewers overwhelmingly had a great experience with this company and praised the exceptional overall quality. Many customers frequently praise the dedicated team members for being exceptionally helpful, patient, and knowledgeable when searching for desired vehicles. Consumers also deeply appreciate the smooth communication, excellent support, and efficient service that completely takes the stress out of buying a car. However, some customers also noted experiencing unexpected mechanical problems or significant vehicle issues shortly after completing their final purchases. A few other people mentioned facing frustrating delivery delays or discovering that cars required extensive and costly repairs soon after handover.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and professional throughout the car-buying process. Reviewers... See more

Service

People report positive experiences with service, noting that staff members are friendly, knowledgeable, and... See more

Product

Reviewers mention positive feedback about product, expressing extreme satisfaction with finding their dream... See more

User experience

Users describe positive interactions with user_experience, highlighting an amazing and easy-going car buying... See more

Customer service

Clients share positive opinions on customer_service, expressing deep appreciation for the supportive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

11/10 overall rating, we couldn’t be happier with the service and professionalism that we received from Harry upon purchasing our car. He truly went above and beyond sourcing exactly what we wanted d... See more

Company replied

Rated 5 out of 5 stars

Easiest car purchase I’ve ever made 🤩 I asked, they delivered! Amazing service from Guy who sourced my lovely little fiesta, delivered in perfect condition to my door. They sorted everything out for... See more

Rated 5 out of 5 stars

I can be pretty indecisive when it comes to finding a car, but Ted was a total champ. He kept searching and rolling with my changing ideas without missing a beat. If you're looking for a hassle-free... See more

Company replied

Rated 5 out of 5 stars

Matt is an absolute gentleman and personable, with a great wealth of knowledge of the trade. Although conversations have been done over the phone or messages, I feel I've known Matt for a long tim... See more

Company replied


Company details

  1. Car Dealer

Written by the company

We find your ideal car and do all the hard work for you! Let our sourcing experts find, collect, prepare and deliver your next new car with minimum effort required from you. Let us know some basic details of what car you want and we will send you several options of used cars that meet your requirements and budget.


Contact info

4.8

Excellent

TrustScore 5 out of 5

309 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.8

All reviews

(309)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nathan was amazing finding the right…

Nathan was amazing finding the right car for me! Nothing was too much for him and he found me exactly what I was looking for!
Thank you Nathan ☺️

14 April 2025
Unprompted review
FindMy.Car logo

Reply from FindMy.Car

Thank you so much for your kind words! We're delighted to hear that you had a great experience finding the perfect car through FindMy.Car. Our team takes pride in delivering a personal, hassle-free vehicle sourcing service that’s tailored to each customer’s needs.

We’re thrilled we could help you find exactly what you were looking for, and we’re here whenever you need us again!

#FindMyCar #VehicleSourcing #UsedCarsUK #HassleFreeCarBuying #CustomerFocused #5StarService

Rated 5 out of 5 stars

Brilliant

Nathan was phenomenal throughout the whole process! Nothing was ever too much and he was always there to answer my questions.
Nathan was extremely professional, thourogh and knowledgeable. I can't thank him

I couldn't recommend find my car anymore if I tried I will definitely be using again for all my future cars and vans.
Thank you Nay for such a smooth purchase.
5⭐️

28 March 2025
Unprompted review
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Reply from FindMy.Car

Thank you for your fantastic feedback! We’re so pleased to hear that your experience with FindMy.Car was smooth, professional, and stress-free. Our team is dedicated to providing expert advice, clear communication, and exceptional customer service throughout the car buying journey.

We’re thrilled to have earned your trust and look forward to helping you source all your future cars and vans. Your recommendation means the world to us. ⭐️⭐️⭐️⭐️⭐️

If you ever need tailored vehicle sourcing or support, you know where to find us!

#UsedCarDealer #VehicleSourcingExperts #FindMyCar #HassleFreeCarBuying #5StarService #CarsAndVansUK

Rated 5 out of 5 stars

Absolutely fantastic service !!

Absolutely fantastic service !!!
This was my first time with Find my car and I was thoroughly impressed with the service that they offer.

I was supported through the process by Nay who was extremely helpful from start to finish, he was patient with my questions and genuinely invested in helping me to find the perfect vehicle!

I highly recommend both Nay and the team at Find my Car, thank you again !!!

31 March 2025
Unprompted review
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Reply from FindMy.Car

Thanks so much for the fantastic review! We’re really pleased to hear your first experience with Find My Car was such a positive one. It’s great to know you felt supported throughout the process and that our team could help you find the perfect vehicle.

We truly appreciate the recommendation and hope you enjoy every mile in your new car. If you ever need anything else – or know someone looking for a vehicle – we’re always here to help.

Thanks again from all of us at Find My Car!

Rated 5 out of 5 stars

A****

They remove the stress from the car buying process, and their after sales service is truly exceptional. Buying a car can be overwhelming, and often, once the sale is complete, you’re left to fend for yourself. Not with Find My Car. Whenever I’ve had questions or needed advice, they’ve always been there to help. If you’re looking for a car, definitely reach out to Find My Car. Thanks, everyone!

1 October 2024
Unprompted review
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Reply from FindMy.Car

Thank you so much for your kind words and for taking the time to leave such a thoughtful review! We're thrilled to hear that we could make your car buying experience less stressful and that our after-sales service has been helpful to you. At Find My Car, we truly value our customers, and we're always here to offer support whenever it's needed. We're grateful for your trust and look forward to assisting you again in the future. Thanks again! 😊

Rated 5 out of 5 stars

Straightforward no nonsense purchase

Straightforward no nonsense purchase. Shane was great with the sale of a new truck, no issues throughout any aspect of the purchase. He has been available for any queries post completion, which is great.

Stayed after hours to complete purchase due to my own work commitments. Couldn’t have asked for much more.

22 February 2025
Unprompted review
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Reply from FindMy.Car

Thank you for your wonderful feedback! We’re so glad to hear that your experience with us was smooth and straightforward. We're happy we could accommodate your schedule and assist you throughout the process. We truly appreciate your business and are always here if you need anything in the future. Thanks again!

Rated 5 out of 5 stars

Highly Recommend!

I’m now on my 3rd car from find my car and once again they delivered!
From the minute I contacted them to say I fancied an upgrade Ted was on the ball, after a few options he found me the perfect car!
Yes, you feel sceptical purchasing a car you haven’t seen yet but he keeps you reassured, answers any questions or concerns and I absolutely love my new car!
The whole process from start to finish is quick and effortless (from my end), Ted does all the work and is fantastic at his job!
The after care has been spot on too! Ted arranged for my alloys to be repaired and I had a minor tech issue but he booked it in with the dealer for a software update - all sorted!
So if you’re after a new car, Ted is your man!

11 February 2025
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Reply from FindMy.Car

Thank you for your continued trust and fantastic review! We’re so happy to hear that you’re loving your new car and that the process was smooth and effortless for you. It’s great to know that we could keep you reassured throughout, especially when buying a car sight unseen. We truly appreciate your loyalty and are glad to hear the aftercare has been top-notch. Thanks again for your kind words, and we’re always here to help with your next upgrade!

Rated 5 out of 5 stars

Find my car 5 🌟

Ted was absolutely relentless finding me a van, gave him my requirements and he sorted me out within a few days. Easiest experience I've ever had buying a vehicle. All done via phone and what's app, finance package online with a better rate than I found anywhere else. Will be using them again in the not too distant future

25 March 2025
Unprompted review
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Reply from FindMy.Car

Thanks so much for the brilliant feedback! We’re really pleased we could find the right van for you so quickly and make the whole process smooth and hassle-free. Great to hear the finance package beat everything else out there too! Looking forward to helping you again in the future.

Rated 5 out of 5 stars

Great efficient stress free service

My car was starting to show its age a bit. I got in touch with Ted who had sold me this car.

Within a few days he'd found a lovely MG ZS. From there on in the process was simple with regular updates.

My current finance was sorted by Ted and new finance arranged.

With a busy life this took all the stress put if finding a new car.

It was delivered to my work and the old one collected.

Great service from start to finish.

17 March 2025
Unprompted review
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Reply from FindMy.Car

Thank you for your feedback! We're delighted to hear that our efficient, stress-free service made your car buying experience so seamless. At our dealership, we strive to provide personalized solutions, from finding the perfect vehicle like the MG ZS to managing finance options, making sure the process is smooth and hassle-free. With regular updates and convenient delivery to your work, we aim to offer the best customer experience from start to finish. We're glad we could save you time and stress in finding your next vehicle!

Rated 5 out of 5 stars

Brilliant service and honesty from Ted

Brilliant service and honesty from Ted. Sent me a video of the vehicle he posted on instagram, pointed out the imperfections and agreed what he would sort and what was age related marks. He even delivered the vehicle to my door step and popped in for a cuppa tea. Brilliant service all round

20 March 2025
Unprompted review
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Reply from FindMy.Car

Thank you for your fantastic review! We’re thrilled to hear that Ted provided you with brilliant service and honesty throughout the process. Transparency is key for us, so it’s great to know you appreciated the video and the upfront approach on the vehicle’s condition. Delivering it to your doorstep (and enjoying a cuppa!) is all part of the personal touch we strive for. Enjoy your new vehicle, and if you ever need anything in the future, we’re always here to help!

Thanks again,
The Find My Car Team 🚗💨

Rated 5 out of 5 stars

Easy process - Brilliant

Thank you for providing me with a brilliant car. No stress and no hassle. Easy process. Many thanks Ted

Jono

4 March 2025
Unprompted review
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Reply from FindMy.Car

Thank you for your feedback! We're thrilled to hear you had an easy process and that you are enjoying your brilliant car. At findmy.car, we pride ourselves on providing a stress-free and hassle-free car buying experience. If you're looking for a smooth car purchase, you can count on us to deliver. We appreciate your trust and are happy to have made your experience seamless! Many thanks from the findmy.car team.

Rated 5 out of 5 stars

Ted at Find My Car… should be called…

Ted at Find My Car… should be called Find My Favourite Ever Salesman!

What a masterpiece of customer service! Nothing was too much trouble. The ease and simplicity of the whole process was immaculate.

I’m never buying a car any other way or from any other bloke!

11 March 2025
Unprompted review
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Reply from FindMy.Car

Thank you so much for your kind words! We're thrilled to hear that your experience with Find My Car was so positive. At Find My Car, we strive to provide top-notch customer service, and we're glad to know the process was easy and simple for you. We truly appreciate your trust, and we look forward to assisting you with your future car purchases. Here's to many more stress-free car buying experiences with us!

Rated 5 out of 5 stars

Sold my car to Joe and his team,we…

Sold my car to Joe and his team,we agreed to a price that we were both happy with. His attitude and passion to his company was impeccable and seeing how they work would easily buy or sell with them again.

12 March 2025
Unprompted review
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Reply from FindMy.Car

Thank you so much for your kind words! We're thrilled to hear you had such a positive experience with Joe and the team. It's great to know that you were happy with the price and that our passion for what we do came through. We would love to work with you again in the future for any buying or selling needs. Thanks again for your trust and support!

Rated 5 out of 5 stars

Absolutely perfect service from Harry

Absolutely perfect service from Harry. I will be recommending him from now on. Made finding a van so easy. He found me a prefect van within 2 days and delivered within 5 days. The van was in perfect condition. I did have a puncture and realised they was no repair kit but Harry was on it straight away and sorted this straight out for me.

If you need a new car or van make it easy and message Harry.

Thanks Harry for you help you've been amazing.

12 March 2025
Unprompted review
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Reply from FindMy.Car

Thank you so much for your wonderful review! We're so glad to hear that the van search was easy and seamless. It’s great to know the van was just what you were looking for and that any issues were quickly sorted out. We really appreciate your recommendation and your kind words. Thanks again for choosing us, and we look forward to helping you again in the future!

Rated 5 out of 5 stars

Great service

I reached out to find my car to advise I was looking for a small, reliable and relatively cheap car to use for short journeys. I was immediately responded to by Matt and sent images of a suitable car that had just come in. Within a few days he had brought the car up to us for us to test drive, we sent a deposit and the car was delivered to us by the weekend. It was excellent service all round I would highly recommend this company for anyone looking for a vehicle.

1 March 2025
Unprompted review
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Reply from FindMy.Car

Thank you so much for your fantastic review! We’re so glad our team could assist you in finding the perfect car for your needs. It’s great to hear that everything went smoothly from the test drive to the delivery. We truly appreciate your recommendation and are happy that you had an excellent experience with us. If you need anything else in the future, don’t hesitate to reach out!

Rated 5 out of 5 stars

Can't recommend enough!

I had been looking for a new car for a while but did not know what I was looking at, I reached out to find my car and Matt got in touch straight away. Within just over a week, my new car was delivered straight to my door. I can't recommend enough, Matt was excellent and kept me updated every step of the way. No pressure and everything done for me without me even having to leave the house!

7 March 2025
Unprompted review
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Reply from FindMy.Car

Thank you so much for your kind review! We're thrilled to hear that our team was able to help you find the perfect car and make the process so smooth for you. It’s great that everything was handled efficiently and delivered right to your door. We really appreciate your recommendation and are glad we could make the experience stress-free for you. If you ever need assistance again, don't hesitate to reach out!

Rated 5 out of 5 stars

Great company and staff!

As I don't know a lot about cars, other than how to drive them, I approached find my car, as my last experience was 5 star. Once again, the team were brilliant, with Ted finding a zafira that fitted my budget. Bit of a mix up meant that one wasn't possible (no ones fault), so Ted found me another, but unfortunately he then found the V5 had been lost. Found another, lovely white one, that fitted my criteria, and after MOT, petrol tank filled, valet and clean, was delivered to my home address with no delay. Would definitely recommend findmycar, especially, if like me, you've no idea what's good or bad under the bonnet! Great service and great team! Thank you for my lovely new car-I love it! No complaints at all, five-star service and communication throughout.

1 March 2025
Unprompted review
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Reply from FindMy.Car

Thank you so much for your fantastic review! We’re delighted to hear that you had another five-star experience with us. Ted and the team always go the extra mile to find the perfect car, and while there were a couple of unexpected hurdles along the way, we’re glad we could get you sorted with a lovely Zafira that met your needs.

Your kind words mean a lot, especially for those who might not know much about cars – that’s exactly why we do what we do! We’re thrilled that you love your new car and truly appreciate your recommendation.

If you ever need anything in the future, you know where to find us. Enjoy your new ride!

Best regards,
The Find My Car Team

Rated 5 out of 5 stars

The best car sourcing company

Amazing company, doesn’t try to sell you anything that you don’t want. They found my perfect car with perfect spec that I wanted. Delivered in no time, came clean and mechanically perfect, also got a warranty and a great finance deal. To top it off the team are polite and professional. I will 100% return when I’m ready for a new vehicle!

28 February 2025
Unprompted review
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Reply from FindMy.Car

Wow – what a fantastic review! Thank you so much for your kind words and for trusting us to find your perfect car. We pride ourselves on matching our customers with exactly what they want, without any pressure, so it’s brilliant to hear that you had such a great experience.

We’re glad everything was spot on, from the spec to the finance deal, and that the delivery was seamless. Your recommendation means the world to us, and we’ll be more than happy to help when you’re ready for your next vehicle!

Enjoy your new car, and thanks again for choosing Find My Car!

Best regards,
The Find My Car Team

Rated 5 out of 5 stars

Joe managed to sort me a car out in a…

Joe managed to sort me a car out in a short time frame and I could not fault him at all! The service was brilliant and he kept me updated at every step of the way. Getting a new car was made easy and simple thanks to Joe and his team at find my car!

21 February 2025
Unprompted review
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Reply from FindMy.Car

Thank you so much for your kind words! We’re delighted to hear that you had such a smooth and straightforward experience with us. We always aim to make the car-buying process as easy as possible, so it’s great to know that you felt well looked after and kept informed every step of the way.

We really appreciate your support and recommendation. If you ever need anything in the future, don’t hesitate to reach out—we’d be happy to help again!

Enjoy your new car!

Rated 5 out of 5 stars

Great to deal with

Great to deal with , unfortunately the car developed and issue not long after I purchased it, but they bent over backwards to resolve the problem asap and everything was resolved quickly and easily.

14 January 2025
Unprompted review
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Reply from FindMy.Car

Thank you for taking the time to leave us a review – we really appreciate it! While we’re sorry to hear that the car developed an issue, we’re glad we could step in and get everything sorted for you as quickly as possible.

Customer satisfaction is our top priority, and we always aim to go the extra mile to ensure every buyer has a positive experience. If there’s anything else we can do for you in the future, don’t hesitate to get in touch.

Thanks again for choosing Find My Car – we hope you enjoy your vehicle!

Rated 5 out of 5 stars

Ted made the entire journey a breeze

Ted made the entire journey a breeze, giving every option and step clearly along the way. Made what could have been a stressful change over very uncomplicated and sorted every bit of paperwork for me. Top lad and a pleasure to deal with.

7 February 2025
Unprompted review
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Reply from FindMy.Car

Thank you for your fantastic review! We’re delighted to hear that Ted made the process smooth and stress-free for you. We pride ourselves on making every step as clear and straightforward as possible, so it’s great to know you had such a positive experience. If you ever need anything in the future, we’re always here to help. Enjoy your new car!

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