FilmFreeway Reviews 

76
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

FilmFreeway General Manager, Matt Toigo, and ANIMAZE program manager, Laurie Gordon, were not just uncooperative and unhelpful but detrimental to my work and efforts and cost me an arm and a leg FOR... See more

Rated 3 out of 5 stars

We're organizing a festival and we're using filmfreeway. The setting of the account is pretty easy, but at the first issue we tried to contact the customer center. 3 days, no response. This is not... See more

Rated 1 out of 5 stars

Too many Fraudulent Film Festivals. They say you are in consideration (sometimes even offical selection) but then like 'Keyser Söze' in Usual Suspects says - poof and just like that your money an... See more

Rated 1 out of 5 stars

I paid thousands on Film Freeway applying to festivals. I now receive literally tens of thousands of junk emails from all sorts of festivals I never heard of nor applied to. I can only explain this... See more

Company details

  1. Online Marketplace

Written by the company

FilmFreeway - submit to hundreds of film festivals and screenplay contests in one simple place. Free and easy for filmmakers. Fair and simple for events.


Contact info

2.0

Poor

TrustScore 2 out of 5

76 reviews

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No recent history of asking for reviews

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2.0

All reviews

(76)

12 reviews in the last 12 months

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Rated 2 out of 5 stars

Probably Great If You’re A Festival

This is quickly turning into a complete waste of resources and money. 1 out of over 20 “not selected” festivals will explain why your film wasn’t selected. I don’t think many of the films make it to a human. I could understand this for Sundance, etc, but particularly short film festivals and monthly’s. They should be able to communicate why your film didn’t make it. Many don’t even send you a courtesy email, and the ones that do are automatically generated and totally impersonal. For the fees of some these festivals, this is petty and lame and clearly a scam. Good luck!

16 December 2020
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service

The site was very easy to use, but the most impressive aspect of this company was the team behind it.
I have never interacted with such polite and friendly people before. They were so willing to answer every question I had and always in a pleasant manner, no matter how silly or obvious. They really helped me a lot and made the whole process easy and relaxed. Outstanding customer service.

4 November 2020
Unprompted review
Rated 4 out of 5 stars

Non-public to Public

Filmfreeway showed that they are willing to listen to their customers issues and amend them.

They initially set my festival as non-public but after me explaining how they have misunderstood my company they were able to set it as public

14 July 2020
Unprompted review
Rated 1 out of 5 stars

Complete crap company

Complete crap company, they have a list of requirements to make you’re festival public I did everything on the list and they still denied me. Not sure the policy or politics behind this company but after reading the reviews glad they didn’t.

10 July 2020
Unprompted review
Rated 1 out of 5 stars

Scam company, don't use it

This company is scam. We had the festival for three years in their archive, without a reason, they closed the account, took the users' money. We have to stop the competition because the works were lost. We made the complaint and everything is documented and the users can to witness it. Not recommended.

9 July 2020
Unprompted review
Rated 1 out of 5 stars

Basically fine but their data protection makes it not worth while.

At its core it is a good service. You can sign up for film festivals and generally the festivals are real.

The issue lies with the fact you can barely unsubscribe from emails. Festivals can obviously email huge lists of emails and it doesn't matter if you unsubscribe from individual festivals because another festival can still email you.

It is understandable if they're ones you've entered but they rarely are.

Most recently I have received a ton of emails on an account for my own festival that hadn't even launched yet! I made sure to specifically unsubscribe from their emails but clearly they don't care.

Support tells me they don't give out my email which I suppose is possible and that FILM freeway acts as a middle man so the third parties never actually see my email, but that is not really the point when my inbox is filling up with these useless emails.

I have specifically been told by support I will no longer receive emails and since then (yesterday evening) I've received 4. I'm sure by the end of the day I'll have even more.

Fully recommend using a throw away email with them. If this is their approach to your data, I would worry about all your other information too.

23 April 2020
Unprompted review
Rated 1 out of 5 stars

Very scam company

Very scam company. We have used this platform for 2 years, they have used our image to take users' money. When we registered another festival, they asked us for money, and we didn't refuse and they closed both accounts, creating big problems for the various participants and for our organization. We have also sent all the press information on our events supported by the institutions, but we have not solved anything. We filed a complaint with the Canadian police and reported it to the Embassy, these scams cannot be suffered. We do not recommend using it if you do not want to lose your money and damage the image

11 January 2020
Unprompted review
Rated 3 out of 5 stars

One problem with FilmFreewqy is that…

One problem with FilmFreewqy is that they don't announce upfront the location of the festival. You have to scratch around to find out.

How can you pick what festivals to enter and attend if they don't tell you WHERE they are.

6 January 2020
Unprompted review
Rated 3 out of 5 stars

Fake New vision international film festival…

New vision international film festival is on their books and it’s a total SCAM film freeway need to STOP including festivals online. They made us dress up in evening gowns do fake interviews in a golf club miles from anywhere THEY HAD NO SCREENINGS I’ve now been used to promote next years nviff with no clues as to where my film was EVER shown

11 October 2019
Unprompted review
Rated 2 out of 5 stars

There is little or no vetting

There is little or no vetting, resulting in fake festivals that accept fees without actually reviewing submissions. In my own experience, a submission went from "under consideration" to "not reviewed" to "not accepted." Imagine that: not reviewed and therefore not accepted. Clearly, a fake "take the money and run" scam. From a legal perspective, FilmFreeway is as liable for the scam as the scammers themselves. Shame on them and the fake festivals that they allow to be promoted.

6 August 2019
Unprompted review
Rated 5 out of 5 stars

Filmfreeway is a GEM

Filmfreeway is a GEM. Since starting my screenwriting career in 2018. They have gone above and beyond. Their customer service is second to none and the people are amazing. I recommend this site to everyone looking for a way to submit their projects.

17 March 2019
Unprompted review
Rated 5 out of 5 stars

FilmFreeway is an excellent company and …

FilmFreeway is an excellent company and website to deal with. As a Film Festival we use their website to receive submissions from Film-makers all around the world. The site is easy to navigate, has adaptability, custom forms and features that can be changed but also their customer service is second to none. Within twenty four hours I have always had a response to my queries and more than that - quick action when things need to be addressed. I'd highly recommend FilmFreeway either as a film-maker or as a FilmFestival

19 May 2017
Unprompted review
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