Waiting for now more than three months for sun glasses I ordered and paid at the Milano shopping center in Italy No glasses, no refund, no clear communication whatsoever, avoid this company! Th... See more
Company replied
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We have bought glasses at Fielmann, Flensburg several times and can strongly recommend the company. Recently we were serviced by Herr. Darrel Schönfelder, a very competent optician who provided u... See more
the worst service I have ever tried since I arrived to Germany! I ordered Medical vision lenses, I needed them urgently because I lost my glasses, it took one entire week to arrive, and this after I... See more
Company replied
Just wanted to say a huge thank you to Valerija from Daugavpils. Fantastic customer service, great prices, excellent place and very high standards. Extremely fast delivery for people who travellin... See more
Company details
Written by the company
Umfassender Service, topmodische Brillen, die Brillenversicherung und eine Suche zur nächsten Niederlassung, in der Ihr Augenoptiker Sie gern berät.
Contact info
Germany
- www.fielmann.de
3.0
Average
5K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
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For Fielmann in Switzerland
For Fielmann in Switzerland - shockingly slow service and sold us such poor quality glasses for our girls that we had to have them replaced 3x in one year.
4 July 2019
Unprompted review
The friendliest
The friendliest, fastest and most efficient service experience I ever enjoyed! 🙏
5 August 2017
Unprompted review
Wait wait wait . Service like 'fast food' without the 'fast'
Never thought that buying glasses can take more than 4.5 hours over 2 days ... totally overwhelmed staff . Never again. Totally worth to pay a tiny bit more and go to a real optition .
26 January 2017
Unprompted review
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