I ordered the wrong prescription, I phoned and Jitvan I do hope I got the right name, he was so professional and helpful told me to send them back and they would change my order, I got an email so qui... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to order as website products & pricing is easily laid out. All very straightforward. I live in NI & as I had ordered early in the day, I still received my contacts the following morning. Superb... See more
Company replied
I’ve used FeelGood Contacts for over 5 years for regular supplies of Boston Simplus for my gas-permeable lenses. They are 100% reliable and the service is fantastic - the product turns up the next day... See more
Company replied
Feel good contacts provide a fabulous service. My options let me down with my contact lenses and I found these online 2 years ago and have used them ever since. I still get eye checks and if I have an... See more
Company replied
Company details
About Feel Good Contacts
Written by the company
The UK’s Leading & Most Trusted Online Eye Care Retailer
Rated “Excellent” on Trustpilot with over 65k reviews, and awarded the Leading Online Eye Care Specialists 2025 by SME News, we are our customers #1st choice when it comes to affordable, high-quality eyewear. We believe in making eyecare affordable and accessible to all.
One-stop Shop
Whether you’re looking for contact lenses, solutions, glasses, sunglasses , prescription sunglasses, eye drops or travel eye essentials, we’ve got your back. Enjoy peace of mind with all your eye care needs in one place.
Next Day Delivery – FREE Over £59
Order in-stock contact lenses, solutions, sunglasses and eye care by 11:59pm for next day delivery. Plus, enjoy FREE delivery on orders above £59.
Competitive Prices and Discounts
Our contact lenses are up to 50% cheaper than the high street. With us you can also enjoy up to 70% OFF designer glasses and sunglasses. As an official distributor of leading brands, you can trust in the authenticity and quality of every product.
Refer a Friend
You and your friend will each get £5 OFF when you refer them to Feel Good Contacts. It’s a win-win because sharing really is caring!
Automate Your Orders
Save time and skip the hassle of re-entering your contact lens prescription each month. Just opt into Auto-Replenish and leave the rest to us. Your orders will be delivered automatically and as often as you choose. On top of that, you get 5% OFF every automated order!
Customer Service Team – 7 Days a Week
Our friendly customer service team is available 7 days a week to assist with any queries. You can contact us via Live Chat, WhatsApp, email (cs@feelgoodcontacts.com) or call us on 0800 458 2090.
Click & Collect
Need contact lenses the same day? Place your order online and collect it from our Wembley warehouse, following the instructions sent via email. We’re here to make your life easier.
Feel Good Contacts
Written by the company
- Free Delivery
- Shop over £59 to enjoy FREE delivery on contact lenses, solutions, glasses, sunglasses, prescription sunglasses and eye care.
- First Order Discount
- New to Feel Good Contacts? As a part of our welcome offer, you can get 10% OFF your first order.
- Mobile App
- Our convenient app is FREE to download and super easy to navigate. Download to order in just 3 simple steps.
- Price Match Guarantee
- If you find the same lenses elsewhere at a cheaper price, we’ll happily refund you the difference. All you need to do is call our customer service team.
- Refer a Friend
- Give and get £5 OFF when you refer a friend to us. It’s a win-win.
- Student, Graduate & Frontline Workers Discount
- We’re proud to offer exclusive discounts for students, graduates, teachers, frontline workers and more, helping you save on all your eye care needs.
Next Day UK Delivery
Order by 11:59pm for Next Day Delivery on in-stock items
We are committed in making it fast, easy and affordable to order your contact lenses online. Order by 11:59pm to enjoy Next Day Tracked service on items in stock.
Learn More
Contact info
6-7 Towers Business Park, Carey Way, HA9 0LQ, Wembley , United Kingdom
- 0800 458 2090
- cs@feelgoodcontacts.com
- www.feelgoodcontacts.com
4.6
Excellent
69K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Next day delivery was very useful as I…
Next day delivery was very useful as I had run out
5 July 2026
Reply from Feel Good Contacts
Hi Melanie,
We’re so glad you had a positive experience with us!
Your feedback brightens our day and keeps us motivated.
Thank you for choosing Feel Good Contacts.
Kind regards,
Feel Good Contacts
Top class service from a trusted company
My order was processed swiftly & delivered the next day. Top class service thank you
5 July 2026
Reply from Feel Good Contacts
Hi Ness,
We’re so glad you had a positive experience with us!
Your feedback brightens our day and keeps us motivated.
Thank you for choosing Feel Good Contacts.
Kind regards,
Feel Good Contacts
Reply from Feel Good Contacts
Hi Debs,
We’re so glad you had a positive experience with us!
Your feedback brightens our day and keeps us motivated.
Thank you for choosing Feel Good Contacts.
Kind regards,
Feel Good Contacts
Reply from Feel Good Contacts
Dear William,
Thank you for your feedback.
We're glad to hear you’re happy with our service. Your support means a lot to us, and we look forward to continuing to provide you with the same great experience in the future.
Please be assured that Feel Good Contacts highly values all of our customers’ feedback. We have taken your feedback and forwarded it to the respective team.
If there's anything else we can improve on, please do not hesitate to contact us on our phone number: 08004582090 or by sending an email to cs@feelgoodcontacts.com.
Kind regards,
-Feel Good Contacts Team-
Reply from Feel Good Contacts
Hi Jan,
We’re so glad you had a positive experience with us!
Your feedback brightens our day and keeps us motivated.
Thank you for choosing Feel Good Contacts.
Kind regards,
Feel Good Contacts
Swift and no-nonsense service
Swift, no-nonsense service from order to delivery. Thank you to all involved 👏👏
5 July 2026
Reply from Feel Good Contacts
Hi Yvonne,
We’re so glad you had a positive experience with us!
Your feedback brightens our day and keeps us motivated.
Thank you for choosing Feel Good Contacts.
Kind regards,
Feel Good Contacts
Ordering was easy and quick The lenses…
Ordering was easy and quick The lenses arrived on time, will certainly use you again.
4 July 2026
Reply from Feel Good Contacts
Hi Michael,
We’re so glad you had a positive experience with us!
Your feedback brightens our day and keeps us motivated.
Thank you for choosing Feel Good Contacts.
Kind regards,
Feel Good Contacts
great experience
It’s usually a great experience buying from feel good and this time was no exception, got app discount, used some of my points and got 3 months of lenses for under £30, that’s a great result
4 July 2026
Reply from Feel Good Contacts
Hi John,
We’re so glad you had a positive experience with us!
Your feedback brightens our day and keeps us motivated.
Thank you for choosing Feel Good Contacts.
Kind regards,
Feel Good Contacts
Why such a large package?
Contact lenses arrived as ordered by why in such a big box? Put the lenses box in an envelope.
2 July 2026
Reply from Feel Good Contacts
Dear Craig,
Thank you for taking the time to leave us a review.
We're pleased to hear that your contact lenses arrived as ordered. We also appreciate your feedback regarding the packaging.
Our packaging is designed to help protect products during transit and ensure they arrive safely. However, we understand your concerns about the box size and will pass your comments on to the relevant team for consideration as we continually review our packaging options and sustainability efforts.
Thank you for your valuable feedback and for choosing Feel Good Contacts.
Kind regards,
Feel Good Contacts Team
Second pair ordered 👌 Great service!
4 July 2026
Reply from Feel Good Contacts
Hi Sally,
We’re so glad you had a positive experience with us!
Your feedback brightens our day and keeps us motivated.
Thank you for choosing Feel Good Contacts.
Kind regards,
Feel Good Contacts
Excellent service and competitive…
Excellent service and competitive prices! Very quick delivery!
4 July 2026
Reply from Feel Good Contacts
Hi Jane,
Thank you for such a lovely review!
Whether it's glasses, lenses, or sunnies—we're here to deliver great quality and service every time.
We’re grateful for your support!
Kind regards,
Feel Good Contacts
A quick next day delivery and the…
A quick next day delivery and the reordering facility made whole shopping experience good
4 July 2026
Reply from Feel Good Contacts
Hi Peter,
We’re so glad you had a positive experience with us!
Your feedback brightens our day and keeps us motivated.
Thank you for choosing Feel Good Contacts.
Kind regards,
Feel Good Contacts
brilliant service...got another pair of…
brilliant service...got another pair of prescription glasses off them.All my details already logged in just pick a pair and go.Received in 5 days.
Excellent
4 July 2026
Reply from Feel Good Contacts
Hi J Millar,
Thank you for such a lovely review!
Whether it's glasses, lenses, or sunnies—we're here to deliver great quality and service every time.
We’re grateful for your support!
Kind regards,
Feel Good Contacts
Great products, @ a good price
Great range of products with informative description to help me chose.
Competitive prices too
4 July 2026
Reply from Feel Good Contacts
Hi Joseph,
We’re so glad you had a positive experience with us!
Your feedback brightens our day and keeps us motivated.
Thank you for choosing Feel Good Contacts.
Kind regards,
Feel Good Contacts
Brilliant service and super speedy!
Brilliant service and super speedy!! I will continue to use you again and again and again.
4 July 2026
Reply from Feel Good Contacts
Hi Malcom,
We’re so glad you had a positive experience with us!
Your feedback brightens our day and keeps us motivated.
Thank you for choosing Feel Good Contacts.
Kind regards,
Feel Good Contacts
Great service and great choice with…
Great service and great choice with next day delivery.
4 July 2026
Reply from Feel Good Contacts
Hi Paul,
We’re so glad you had a positive experience with us!
Your feedback brightens our day and keeps us motivated.
Thank you for choosing Feel Good Contacts.
Kind regards,
Feel Good Contacts
Reply from Feel Good Contacts
Hi Paul,
We’re so glad you had a positive experience with us!
Your feedback brightens our day and keeps us motivated.
Thank you for choosing Feel Good Contacts.
Kind regards,
Feel Good Contacts
Repeat order
Repeat order, straight forward to order. Free next day delivery. First class service 👍
3 July 2026
Reply from Feel Good Contacts
Hi David,
We’re so glad you had a positive experience with us!
Your feedback brightens our day and keeps us motivated.
Thank you for choosing Feel Good Contacts.
Kind regards,
Feel Good Contacts
Brilliant price, customer service and delivery!
I’ve had multiple orders from this company for contact lenses. I fly out on holiday tomorrow night and ordered them Tuesday. I was panicking incase they didn’t arrive on time as I have astigmatism so they have to be ordered in. Throughout the wait I was reassured by the customer service team who messaged me back within minutes each time I contacted them. They were very helpful and patient and updated me as soon as they had updates from the manufacturer. I was kept informed throughout the whole process. Brilliant customer service I received.
The contact lenses are absolutely fantastic and perfect for my eyes. The prices are really good because if you look on other websites I guarantee you won’t find this good of quality for a cheaper price ;)
My contact lenses have been dispatched today and I will receive them before I go on holiday and I couldn’t be happier! I ordered them Tuesday, they received them today and shipped them out right away! Delivery is amazing and if they have your contacts in stock there is a next day delivery option! Definitely worth it I won’t be going nowhere else!
I’d also like to say I have ordered prescription glasses from this place too and have been brilliant quality and fast delivery! Amazing company.
I know how much reviews can impact a business for better and for worse. I’m a real person with genuine experience of their products and I couldn’t recommend them enough. Thank you very much feel good contacts!
3 July 2026
Unprompted review
Reply from Feel Good Contacts
Hi Zara,
Thank you for such a lovely review!
Whether it's glasses, lenses, or sunnies—we're here to deliver great quality and service every time.
We’re grateful for your support!
Kind regards,
Feel Good Contacts
5 star service
Always good stock, very easy website, fast and efficient delivery and competitive prices for branded lenses. Highly recommended.
3 July 2026
Reply from Feel Good Contacts
Hi Tracy,
We’re so glad you had a positive experience with us!
Your feedback brightens our day and keeps us motivated.
Thank you for choosing Feel Good Contacts.
Kind regards,
Feel Good Contacts
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.