Feedback  Reviews 

864
•
TrustScore 2 out of 5

2.2

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Rated 2 out of 5 stars

Seemed and appeared to be very helpful and contact was very good. Unfortunately for some reason the code supplied did not work, Also was not believed when I got the correct code & asked for a... See more

Rated 2 out of 5 stars

Ordered online for delivery time. Had to amend it due to circumstances. Well within the aloted time .got an email on delivery day hadn't beenoticed changed phoned iceland took ages took nearly 3hrs... See more

Rated 1 out of 5 stars

So from a year ago i have applied online they asked me to pay online right now.They asked me that there visa approvel ratio is 97% so i paid them 1228 USD.I am from Pakistan and this a big amount for... See more

Rated 3 out of 5 stars

I ordered a guitar set, and I was promised I would get it in 2 - 5 working days. It took 8. Plus, I had to contact them to see what was going on, they didn't reach me to tell me there was any problem.... See more

Company details

  1. Musical Instrument Store

Information provided by various external sources

Feedback is de grootste en goedkoopste muziek- en webwinkel van Nederland met alles op het gebied van gitaar, slagwerk, toetsen, licht, geluid, DJ gear en accessoires. Al meer dan 25 jaar een begrip!


Contact info

2.2

Poor

TrustScore 2 out of 5

864 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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2.2

All reviews

(864)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Shaz at reading store scs

Brilliant service from shaz at the reading store.5 star customer service. Brought a sofa right then and there. Picking it up tomorrow. I explained what i was looking for and he delivered exceptionally. Would come back wihout doubt.

28 April 2017
Unprompted review
Rated 2 out of 5 stars

Online delivery

Ordered online for delivery time. Had to amend it due to circumstances. Well within the aloted time .got an email on delivery day hadn't beenoticed changed phoned iceland took ages took nearly 3hrs to ring me back .person was very rude try to blame me . However the driver was very nice .iceland on line are very rude & will not shop with them again.

16 September 2016
Unprompted review
Rated 2 out of 5 stars

One lesson learned would not do again.

Seemed and appeared to be very helpful and contact was very good.
Unfortunately for some reason the code supplied did not work,
Also was not believed when I got the correct code & asked for a refund.
He implied I was trying it on to get a refund.
But was never brought up to be a fibber or a liar.

11 January 2016
Unprompted review
Rated 5 out of 5 stars

quick delivery, good price

The package was here actually a day earlier than I expected it because of Queen's Day. It was carefully packaged as well.
I will order more stuff in the future, for sure.

3 May 2013
Unprompted review
Rated 3 out of 5 stars

Nice people, but not very efficient.

I ordered a guitar set, and I was promised I would get it in 2 - 5 working days. It took 8. Plus, I had to contact them to see what was going on, they didn't reach me to tell me there was any problem.

13 January 2013
Unprompted review
Rated 5 out of 5 stars

Fantastic, reliable service

I am super happy I finally bought the midi keyboard at Feedback. After two tries at another shop I had received the box open, in bad conditions, I wasn't sure the interior was new...
With Feedback everything went fine. I ordered on the second day of Christmas and the following day I received the email saying they had sent it. I didn't receive the track&trace code, so the day after I called and they traced it for me. It arrived when it was expected, in brand new condition, box perfect and sealed.
The contact on the phone was very good. The person on the other side was very kind, checked gladly and gave me the info.
In other words, all what you can expect! Very satisfied.

30 December 2012
Unprompted review
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