Seemed and appeared to be very helpful and contact was very good. Unfortunately for some reason the code supplied did not work, Also was not believed when I got the correct code & asked for a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered online for delivery time. Had to amend it due to circumstances. Well within the aloted time .got an email on delivery day hadn't beenoticed changed phoned iceland took ages took nearly 3hrs... See more
So from a year ago i have applied online they asked me to pay online right now.They asked me that there visa approvel ratio is 97% so i paid them 1228 USD.I am from Pakistan and this a big amount for... See more
I ordered a guitar set, and I was promised I would get it in 2 - 5 working days. It took 8. Plus, I had to contact them to see what was going on, they didn't reach me to tell me there was any problem.... See more
Company details
Information provided by various external sources
Feedback is de grootste en goedkoopste muziek- en webwinkel van Nederland met alles op het gebied van gitaar, slagwerk, toetsen, licht, geluid, DJ gear en accessoires. Al meer dan 25 jaar een begrip!
Contact info
Ceintuurbaan 191, 3051 KC, Rotterdam, Netherlands
- 010-2111000
- klantenservice@feedback.nl
- www.feedback.nl
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shaz at reading store scs
Brilliant service from shaz at the reading store.5 star customer service. Brought a sofa right then and there. Picking it up tomorrow. I explained what i was looking for and he delivered exceptionally. Would come back wihout doubt.
Online delivery
Ordered online for delivery time. Had to amend it due to circumstances. Well within the aloted time .got an email on delivery day hadn't beenoticed changed phoned iceland took ages took nearly 3hrs to ring me back .person was very rude try to blame me . However the driver was very nice .iceland on line are very rude & will not shop with them again.
One lesson learned would not do again.
Seemed and appeared to be very helpful and contact was very good.
Unfortunately for some reason the code supplied did not work,
Also was not believed when I got the correct code & asked for a refund.
He implied I was trying it on to get a refund.
But was never brought up to be a fibber or a liar.
Speedy Response
Received quotes with in minutes, good variety and have used one of them
Thank you.
ecxellent service, fast delivery
Thank you, I will order also my next glasses from you, good experience all together. Emma at customer service was were kind and helpful, thank you!
br, Maarit (Finland)
quick delivery, good price
The package was here actually a day earlier than I expected it because of Queen's Day. It was carefully packaged as well.
I will order more stuff in the future, for sure.
almost catastrophic, but with a happy end
the site didnt owrk properly so i paid and i didnt receive any confirmation!!! after some mails and a phone call everything went perfect anyway
Nice people, but not very efficient.
I ordered a guitar set, and I was promised I would get it in 2 - 5 working days. It took 8. Plus, I had to contact them to see what was going on, they didn't reach me to tell me there was any problem.
Fantastic, reliable service
I am super happy I finally bought the midi keyboard at Feedback. After two tries at another shop I had received the box open, in bad conditions, I wasn't sure the interior was new...
With Feedback everything went fine. I ordered on the second day of Christmas and the following day I received the email saying they had sent it. I didn't receive the track&trace code, so the day after I called and they traced it for me. It arrived when it was expected, in brand new condition, box perfect and sealed.
The contact on the phone was very good. The person on the other side was very kind, checked gladly and gave me the info.
In other words, all what you can expect! Very satisfied.
Very good stuff for a good price
I ordered on tuesday via Internet, on Thursday already I had my stff home.
Very good stuff, very good price, very fast sending. Great shop.
Your service and delivery was super, prompt, Thank you!
Your product; Super just what I was looking for.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








