Firstly they were cheaper than anywhere else for a much better quality product. Secondly, I was kept informed all through the process. It was delivered within a week and even the driver text me to let... See more
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Visited showroom to browse what was available. Young man there was really helpful and answered all our questions. When had decided which set was for us, we found the website really easy to navigat... See more
We went to the showroom to view the garden furniture and the young lady in there was extremely helpful, even moving furniture around for us to see how it would fit under our pergola. After ordering,... See more
Company replied
We bought our garden furniture from feature DECO in Feb & with the lovely weather we've had recently finally had chance to use it. The suite is very comfortable & well made & looks great in my garde... See more
Company details
Written by the company
We bring you luxurious outdoor furniture ranges that combine comfort with stunning visual appeal. Our in-house design team has crafted furniture that is not only beautiful, but also functional and durable. We complement our exclusive featureDECO ranges with other carefully selected leading brands, ensuring that you have everything you need to create your perfect outdoor oasis. With over 18 years of experience, our core values include premium quality, affordability, uniqueness, functionality, and visual appeal. We aim to deliver the following to each and every one of our valued customers: Premium Quality Furniture: Our furniture is crafted with the highest quality materials, ensuring durability and longevity. It's both affordable and visually stunning, while also being unique and functional. In-House Quality Control: Our dedicated quality control team oversees every stage of production to ensure that we meet our rigorous standards and provide you with the best possible product. In-House Manufacturing: We manufacture our own range of products to offer you great value while minimizing production overheads. Functional Designs: Our designs are created with your outdoor living experience in mind, fulfilling multiple functions to make your space both beautiful and practical. Aesthetic Considerations: We take your aesthetic preferences into account with every piece we create, so you can have the perfect outdoor oasis that's uniquely yours. 5-Star Trustpilot Rating: Our satisfied customers have given us a 5-star Trustpilot rating, ensuring that you can trust us to provide excellent customer service and high-quality products. Comprehensive Warranty Coverage: We stand behind our products with a comprehensive warranty coverage to ensure your satisfaction. Hassle-Free Returns: We make the returns process as easy as possible, so you can shop with confidence. Delivery Options: We offer express delivery and premium two-man delivery options to make sure your furniture arrives on time and in perfect condition. Finance Options: We understand that buying outdoor furniture can be a big investment, which is why we offer finance options to help make it more accessible. Showroom: Our furniture is available to see, touch, and feel in our showroom, so you can experience our quality and designs first-hand. For over 20 years, featureDECO has helped customers create memorable outdoor spaces. We are committed to providing furniture that meets our core values and exceeds your expectations. Whether you're looking for a statement piece or a subtle set that blends seamlessly into your outdoor space, we have something for you. Trust in our 5-star Trustpilot rating from satisfied customers and choose featureDECO for premium outdoor furniture that is functional, visually stunning, and affordable. We hope you enjoy the DECO experience.
Contact info
Unit 16, Bentley Trading Industrial Estate, Bentley Lane, Walsall, WS2 8TL, WS2 8TL, Walsall, United Kingdom
- 01922 214 994
- enquiries@featuredeco.co.uk
- www.featuredeco.co.uk
4.8
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Furniture delivered when they said it…
Furniture delivered when they said it would be delivered and good quality furniture.
18 September 2024
Unprompted review
Very satisfied customers
Always a little concerned when purchasing higher-value items online when they have not been inspected up close. This item met every hope and expectation and we are extremely pleased with it; the end-of-season price reduction was just icing on the cake. Obviously, we cannot comment on durability but initial experience has been good.
Also, very happy with the courier company used, who kept us informed with an email and two follow-up telephone calls. Items arrived within the window and both guys were extremely pleasant and helpful, placing the furniture where requested. Whole experience has been very good and we will consider using the company for any future purchases.
26 August 2024
Unprompted review
Can not recommend FeatureDeco enough
Can not recommend FeatureDeco enough. Both my neighbours have said they love our new furniture set are going to order their new furniture from them. The level of customer service is exceptional.
Will look to use them again for any garden furniture we require.
Thank you
31 July 2024
Unprompted review
Top quality furniture
Top quality furniture, always reasonably priced for the quality and look of items. I have bought multiple items from FeatureDeco and never been disappointed.
1 September 2024
Unprompted review
Brilliant
Brilliant company, amazing customer service, beautiful furniture. Order - you will not be disappointed!
16 August 2024
Unprompted review
Feature Deco garden Furniture
We are so pleased with our garden furniture, it looks lovely and is really comfortable.
Delivery was quick and it was simple to put together.
The website was easy to navigate and checkout was secure and simple.
17 August 2024
Unprompted review
Excellent service and product
Excellent service. We did go to the showroom where we had help but the ease of ordering, speed of delivery, the delivery process itself weee all great. Delighted with our products too. Quality and ease to assemble (had a table) are and were brilliant. Would be happy to recommend!!
10 August 2024
Unprompted review
Great quality and very good service
Great quality and very good service. Fast delivery and very good packaging.
8 August 2024
Unprompted review
Great communication throughout the…
Great communication throughout the process. Garden furniture looks great, very pleased with purchase. Would definitely use this company again.
16 August 2024
Unprompted review
Very pleased with both sets of…
Very pleased with both sets of furniture we purchased , very good quality. The company delivered on time, and everything went smoothly
8 August 2024
Unprompted review
Fantastic garden furniture
Fantastic garden furniture, great quality and stunning looks, add this to the quick and perfect delivery. What more could you ask for!!
21 August 2024
Unprompted review
Fabulous quality furniture at a fab…
Fabulous quality furniture at a fab price. Very quick service and delivery in excellent packaging so nothing could be damaged. The corner sofa and riser is perfect for garden lounging or entertaining outside. Very happy with the furniture and the buying experience.
31 August 2024
Unprompted review
Felt the rope furniture set was good…
Felt the rope furniture set was good value for quality as had done lots of shopping around beforehand. Sorted out a problem with leg that got broken in installation quickly amd replacement sent.
29 July 2024
Unprompted review
Excellent service great products
Excellent service, price and delivery, a gift for my son and he was delighted . The second purchase from feature deco and would definitely use again but don’t expect to as the quality of product will last and last.
10 August 2024
Unprompted review
Lovely garden furniture
Lovely garden furniture
We order Hampstead furniture set ,, we are so pleased and happy with our purchased
I highly recommend high quality and same as described
Set came well packed and delivered with care!
After some many searches we find the right garden furniture set!
Thank you FeatureDeco
8 August 2024
Unprompted review
Garden Furniture
This is the second suite we have purchased from Feature Deco and the sevice was as good and honest as the previous time, the furniture is of exceptional quality at a great price, delivered promptly within 5 days
Would definitely recommend this company
3 September 2024
Unprompted review
Great Products and Service
Website was easy to navigate, prices were reasonable and delivery time was excellent!!
7 July 2024
Unprompted review
Great company, superb product
I spent a ridiculously long time looking at garden furniture online! I almost went with another company (that is more well known) but as it was quite an investment I decided to go with featureDeco as their customer service reviews were far superior to the other company I was considering. I am SO pleased I made that decision. The set arrived really promptly (and what a bonus that there was no assembly!) but unfortunately the table had been damaged in transit. I dropped featureDeco an email and Patrycja from customer service speedily replied, apologised and arranged for the table to be collected and replaced just 2 days later. She even kept me updated with timings for delivery.
We have had so many compliments on the table set. The cushions are thick and really good quality and the aluminium makes it look really modern and sleek.
Will definitely recommend to friends and family.
7 August 2024
Unprompted review
The best garden furniture
Great, sturdy, well made garden furniture. The quality is really good and well put together. I ordered online without going in to a showroom and was dubious as sometimes the quality of the cushions, fabric etc can be bad and look cheap, but these are honestly the best I’ve seen of any garden furniture anywhere. Delivery was fast, highly recommend
15 July 2024
Unprompted review
Great products
Easy process. Quick delivery. Great product. Second time I've purchased from Feature Deco and been ecstatic both times. Thanks again!!
12 September 2024
Unprompted review
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