Firstly we did a great deal of researching before opting to buy featuredeco. We felt very reassured by their no quibble returns guarantee. We couldn’t be happier with the communication, the service an... See more
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Had been looking for a particular garden furniture set and I'm thankful to say it's exactly what I wanted. We chose the Ludlow range, aluminium (for ease of maintenance) and the deepest cushion... See more
Two years ago we purchased two sets of the London Rattan chairs in cappuccino grey. We liked them so much this year we added to the collection by purchasing a corner set for another part of the garde... See more
We went to the showroom to view the garden furniture and the young lady in there was extremely helpful, even moving furniture around for us to see how it would fit under our pergola. After ordering,... See more
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Company details
Written by the company
We bring you luxurious outdoor furniture ranges that combine comfort with stunning visual appeal. Our in-house design team has crafted furniture that is not only beautiful, but also functional and durable. We complement our exclusive featureDECO ranges with other carefully selected leading brands, ensuring that you have everything you need to create your perfect outdoor oasis. With over 18 years of experience, our core values include premium quality, affordability, uniqueness, functionality, and visual appeal. We aim to deliver the following to each and every one of our valued customers: Premium Quality Furniture: Our furniture is crafted with the highest quality materials, ensuring durability and longevity. It's both affordable and visually stunning, while also being unique and functional. In-House Quality Control: Our dedicated quality control team oversees every stage of production to ensure that we meet our rigorous standards and provide you with the best possible product. In-House Manufacturing: We manufacture our own range of products to offer you great value while minimizing production overheads. Functional Designs: Our designs are created with your outdoor living experience in mind, fulfilling multiple functions to make your space both beautiful and practical. Aesthetic Considerations: We take your aesthetic preferences into account with every piece we create, so you can have the perfect outdoor oasis that's uniquely yours. 5-Star Trustpilot Rating: Our satisfied customers have given us a 5-star Trustpilot rating, ensuring that you can trust us to provide excellent customer service and high-quality products. Comprehensive Warranty Coverage: We stand behind our products with a comprehensive warranty coverage to ensure your satisfaction. Hassle-Free Returns: We make the returns process as easy as possible, so you can shop with confidence. Delivery Options: We offer express delivery and premium two-man delivery options to make sure your furniture arrives on time and in perfect condition. Finance Options: We understand that buying outdoor furniture can be a big investment, which is why we offer finance options to help make it more accessible. Showroom: Our furniture is available to see, touch, and feel in our showroom, so you can experience our quality and designs first-hand. For over 20 years, featureDECO has helped customers create memorable outdoor spaces. We are committed to providing furniture that meets our core values and exceeds your expectations. Whether you're looking for a statement piece or a subtle set that blends seamlessly into your outdoor space, we have something for you. Trust in our 5-star Trustpilot rating from satisfied customers and choose featureDECO for premium outdoor furniture that is functional, visually stunning, and affordable. We hope you enjoy the DECO experience.
Contact info
Unit 16, Bentley Trading Industrial Estate, Bentley Lane, Walsall, WS2 8TL, WS2 8TL, Walsall, United Kingdom
- 01922 214 994
- enquiries@featuredeco.co.uk
- www.featuredeco.co.uk
4.8
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fulham recliner sofa & Pergola
We purchased the Fulham recliner sofa setand a pergola with curtains, they arrived quickly and we were so impressed with the quality!!!! They are have elevated our garden and have become the reason we soend more time outside!! Definetly reccomend both as the quality of the products is beyond expectations!
14 March 2026
Unprompted review
Excellent service
Excellent service very helpful great product, fantastic prices, delivered on time.
Have recommended to friends and family.
14 January 2026
Unprompted review
Very Nice product
Nice product. Received around 1 week after ordering. Delivery company excellent. Informed of delivery time and date then updated throughout day. Furniture seems decent quality. No issues as yet. Well boxed. Time will tell when it’s used next year properly. Happy so far though.#featuredeco
23 September 2025
Unprompted review
Excellent service
Excellent service from ordering to delivery, arrived with 3-4days. We are very pleased with our garden furniture. We had an enquiry regarding the swivel chair that was answered very promptly. I would highly recommend Feature Deco.
7 August 2025
Unprompted review
The garden set was perfect and we were…
The garden set was perfect and we were pleasantly surprised at how good the overall quality of the furniture was. Super quick delivery and the delivery drivers even brought it through and up into our garden. Excellent service all round. Very much recommended.
23 September 2025
Unprompted review
Quick efficient no issues with order or…
Quick efficient no issues with order or delivery and out in back garden without any issues
6 August 2025
Unprompted review
Lovely garden furniture
Lovely garden furniture. Very sturdy and comfortable. Had a couple of small bits missing, but customer services sorted it out straight away. Very pleased.
1 August 2025
Unprompted review
Amazing customer services
Amazing customer services. Bought a kingswinford set. Built with design and comfort in mind. The staff at featureDECO are so kind and customer focus is their goal. I visited the amazing showroom. The advice they gave me so supportive. I love my outdoor furniture.
23 August 2025
Unprompted review
Reply from featureDECO - Est. 2005
Hi Dal,
Thank you so much for your heartfelt review!
It was truly a pleasure assisting you over those few days, and I’m so glad we could help you feel confident in choosing the Kingswinford set for your new space. We know how important it is to get it just right, especially when it’s going to be a key part of your outdoor area, and we're thrilled to hear you’re happy with both the design and comfort.
Your kind words about the team and your visit to the showroom really mean a lot. We always aim to provide honest, supportive advice so our customers walk away feeling excited and reassured.
Wishing you many relaxing and happy moments in your garden!
Warm regards,
Zuleika & The featureDECO Team
Stunning
Constant updates on delivery, to Northern Ireland, which can be less than straightforward. Furniture is stunning, great price, customer service perfect.
11 August 2025
Unprompted review
Reply from featureDECO - Est. 2005
Hi Corinne,
Thank you so much for your lovely review!
We’re really pleased to hear that everything went smoothly despite the extra logistics involved in delivering to Northern Ireland. It’s great to know the constant updates and care from our team helped make the process stress-free for you.
We’re also thrilled that you’re happy with your new furniture, it means a lot to hear you found it stunning and good value. Our team took extra care inspecting everything prior to dispatch to ensure it arrived in top condition, and we’re so glad that effort paid off.
Thank you again for trusting us and for your kind words about the customer service. If you ever need anything or have questions, we’re always here to help.
Best regards,
The featureDECO Team
Great product and service
We went to the showroom to view the garden furniture and the young lady in there was extremely helpful, even moving furniture around for us to see how it would fit under our pergola. After ordering, the company kept the furniture until our garden was ready for it to be delivered . It was high quality and well made . We are extremely pleased with the goods and service we received
14 July 2025
Unprompted review
Reply from featureDECO - Est. 2005
Thank you so much for your lovely review!
I'm really glad I was able to assist you in the showroom and help find the right set for your space, it was a pleasure meeting you both and helping move things around so you could visualise it under your pergola.
I'm also happy to hear that everything went smoothly with the order and that you’re pleased with the quality and service. If you'd like to share a photo of your setup now that everything’s in place, feel free to tag us using #featuredeco or drop us an email to enquiries@featuredeco.co.uk, we’d love to see it and, with your permission, share it with others who might be considering their own garden project.
Thanks again for choosing featureDECO, it was a pleasure helping you!
Warm regards,
Zuleika
Highly recommend
An excellent company to deal with. Large range of furniture to suit all. I bought a sofa set for my conservatory and was so pleased with it that I have bought another different set for the garden.
The website unfortunately failed during my order but the office was very helpful and my purchase was easily completed. Delivery was within days, by another helpful team, and the small bit of assembly was uncomplicated.
I would highly recommend this company
20 August 2025
Unprompted review
Reply from featureDECO - Est. 2005
Hi Jo,
Thank you so much for your wonderful review and for coming back to purchase a second set from us, that truly means a lot!
We're really pleased to hear you're enjoying both your conservatory and garden furniture. While we're sorry to hear the website gave you a bit of trouble during the order, we're glad our team could step in quickly and make the process easy for you.
It’s great to know delivery went smoothly and that the assembly was straightforward too. Your kind words and recommendation are greatly appreciated, and we’re always here if you need anything in the future.
Thanks again for choosing featureDECO!
Best regards,
The featureDECO Team
So much seating space!
After spending months trying to find the perfect garden sofa set we just love our Grand Portsmouth set.
Good quality, arrived as arranged, it looks great and it’s so much seating for the cost of the set compared to many others.
Very happy with this purchase
18 August 2025
Unprompted review
Reply from featureDECO - Est. 2005
HI Janice,
Thank you so much for your kind words!
We’re really happy to hear that after months of searching, the Grand Portsmouth set was the perfect choice for you. It’s one of our favourites too, due to it's modular function and premium quality and we’re so pleased you're enjoying the quality, comfort, and value it offers.
If you ever feel like sharing a photo of your setup, we’d love to see it! You can tag us on social media using #featuredeco or email it to us directly to enquiries@featuredeco.co.uk, it's always great to see our furniture styled in real homes.
Thanks again for choosing featureDECO, and we hope you enjoy many relaxing moments on your new set!
Best regards,
The featureDECO Team
Great furniture no problem with…
Great furniture no problem with delivery or quality
1 August 2025
Unprompted review
Reply from featureDECO - Est. 2005
Hi Marcos,
Thank you for your review! We're so glad to hear everything went smoothly and that you're happy with the quality of your furniture and the delivery.
If you ever feel like sharing a photo of your setup, feel free to tag us using #featuredeco or drop us an email, we always love seeing our furniture in its new home.
Thanks again for choosing featureDECO!
Best regards,
The featureDECO Team
Great furniture and gazebo
We visited the showroom and it gave us a good idea what to choose,we had great customer service,and staff were excellent.Had our furniture and alluminium gazebo around six months now and are very pleased with the quality and value for money.Many thanks
1 June 2025
Unprompted review
Reply from featureDECO - Est. 2005
Hi Julie,
Thank you so much for your kind words!
We're really glad your visit to the showroom helped you choose the right set, and it’s lovely to hear that you had a great experience with our team. It means a lot to know that after six months, you're still so pleased with both the furniture and the aluminium pergola, quality and long-term value are exactly what we aim for.
Thank you again for choosing featureDECO, and if you ever need anything in the future, we’re always here to help!
Best regards,
The featureDECO Team
Great company
Great company, fantastic communication and answered my questions about packaged dimensions prior to delivery. Arrived quickly and we love the lounge set, so comfy. Would recommend and buy again.
11 August 2025
Unprompted review
Reply from featureDECO - Est. 2005
Hi Katy,
Thank you so much for your lovely review!
We’re really glad to hear that our team could help with your questions before delivery and that everything arrived smoothly. It’s fantastic to know you’re loving your new lounge set and finding it super comfy, exactly what we hope for!
Your recommendation means a lot to us, and we’d be delighted to welcome you back anytime. If you'd like to share a photo of your setup, feel free to tag us using #featuredeco or send it over by email to enquiries@featuredeco.co.uk, we always love seeing our furniture in its new home.
Thanks again for choosing featureDECO!
Best regards,
The featureDECO Team
I was pleased to find the furniture…
I was pleased to find the furniture online with the perfect size and durable aluminium frames. Placing the order was an easy task, and the delivery guys gave me the 1 hour notice as promised, very helpful in a working day. They took care in delivery, and everything was to my satisfaction.
17 August 2025
Unprompted review
Reply from featureDECO - Est. 2005
Hi Stephen,
We’re so pleased to hear you found the Cheltenham Corner Sofa as a perfect set and that the aluminium frame met your expectations for durability and size. It’s great to know the ordering process was smooth and that the delivery team kept you informed and handled everything with care.
Your feedback means a lot to us, and we’re glad the experience met your satisfaction from start to finish. If you ever feel like sharing a photo of your setup, we’d love to see it! Feel free to tag us using #featuredeco or send it over by email.
Thanks again for choosing featureDECO!
Best regards,
The featureDECO Team
Weymouth 6seater dining set
Initial communication was good and the lady I spoke with very knowledgeable.
Delivery excellent continually informed. Goods came well packed.
Instructions to construct the table were clear.
Weymouth 6 seater dining table and chairs. Products is good except the wooden strips on the chair arms constantly fall off. We have already spent £10 on glue so far. Ashame as it is a nice product. Disappointed
31 August 2025
Unprompted review
Reply from featureDECO - Est. 2005
Hi Derek,
Thank you for your review and for the kind words about our team, delivery service, and the product overall. We're really pleased to hear that the initial experience went well and that you’re happy with most aspects of the Weymouth set.
We're truly sorry to hear about the issue with the wooden strips on the chair arms; it’s definitely not the experience we want our customers to have. We’ve checked our records, and, unfortunately, we haven’t received any email or message regarding this concern.
Please do get in touch with us at enquiries@featuredeco.co.uk
with photos, as we’d really like the opportunity to help resolve this for you. Your satisfaction matters to us, and we’d love to turn things around.
Kindest regards,
featureDECO Team
Great service and good quality furniture
7 August 2025
Unprompted review
Reply from featureDECO - Est. 2005
Hi Darren,
Thank you for your kind words! We're really pleased to hear you were happy with both the service and the quality of the furniture.
If you’d ever like to share a photo of your setup, feel free to tag us using #featuredeco or send it to us by email, we love seeing our pieces in their new homes and it really helps others too!
Thanks again for choosing FeatureDECO!
Best regards,
Zuleika
Cheltenham sofa set - great quality, value & service
Ordered the Cheltenham on line, stock was showing as the last one and at check out the completion of the sale failed. I thought I'd missed out but the next day they sent me and invoice. I called just to ensure it wasn't a scam and was reassured. The furniture turned up 2 days later and was delivered by a really helpful courier. The furniture was packed really well. There were a few assembly challenges but nothing that couldn't be sorted. Incredibly comfortable - so much so my husband slept on it all night! E
1 September 2025
Unprompted review
Reply from featureDECO - Est. 2005
Hi Sara,
Thank you so much for your lovely and detailed review!
We’re really glad everything worked out smoothly in the end, especially after the initial hiccup at checkout. It's great to hear our team was able to reassure you, and that your Cheltenham set arrived quickly and well-packed.
We love that it’s already being enjoyed, especially if it’s comfy enough for an overnight snooze! 😊
If you’d like to share a photo of your setup, we’d love to see it! Also, it really helps other customers get a feel for the furniture in a real-life setting. You can tag us on social media using #featuredeco or send us an email, and we’d be happy to share (and tag you too, if you’d like!).
Wishing you many relaxing moments outdoors!
Best regards,
Zuleika
Great product
Great product. Looks better than the advert, really thick cushions, and very easy to put together. Quick delivery to. Highly recommend.
8 August 2025
Unprompted review
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