Acting on behalf of Rowan Rose solicitors. Been communicating for 7 months now (when they reply). Am no better off than I originally was
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See what reviewers are saying
My answer to this is simple - Because you demonstrate that you care that the PPI refund that is owed to customers are refunded. FastTrack Claim was relentless in their effort to see that I receive my... See more
Company replied
Unable to contact this company via the email supplied on their web page. Would like to retract the enquiry I submitted however there seems to be no way of contacting them via email. This has not fille... See more
Company replied
I gave 4 starts as I am still waiting for the outcome of the claim. However the rest 4 starts as system gives full support, the fact we receive a reminder we feel empowered, it is also easy and quick... See more
Company replied
Company details
Written by the company
Check & Claim back PPI after the deadline using the legal route
Contact info
United Kingdom
- www.fasttrackreclaim.com
3.3
Average
968 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy way to get the money owed
Easy way to get the money owed. It’s wrong that we have to use this method, but fast track reclaim are great at making sure that you have the right amount.
2 May 2024
Unprompted review
Reply from Fast Track Reclaim
Dear Mr David Cutts,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Fast Track Reclaim
HAPPYNESS
To know that someone is looking after my interests.
If it wasn't for the team looking into my accounts.id never know about possible more money coming my way.
Thank you very much.
1 May 2024
Unprompted review
Reply from Fast Track Reclaim
Dear Jim Mcghee,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Fast Track Reclaim
Quick and easy
1 May 2024
Unprompted review
Reply from Fast Track Reclaim
Dear Joy Saunderson,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Fast Track Reclaim
Had no idea was due an extra payment so…
Had no idea was due an extra payment so very grateful to this Company for getting in touch
29 April 2024
Unprompted review
Reply from Fast Track Reclaim
Dear Flora Wands,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Fast Track Reclaim
Takes the stress away.
It was so easy to follow the instructions and fast track reclaimdid all the work. I was made so easy and I were informed everystep of the way and kept right up to date with any chances what so ever.
27 April 2024
Unprompted review
Reply from Fast Track Reclaim
Dear Barry,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Fast Track Reclaim
Reply from Fast Track Reclaim
Dear Margaret Tait,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Fast Track Reclaim
It was simple
26 April 2024
Unprompted review
Reply from Fast Track Reclaim
Dear Di Russell,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Fast Track Reclaim
The company is very greedy and charging…
The company is very greedy and charging 36% out of your refund money and if delay to pay their fee they called you then threatening by saying they going to send debt collector agent. Think before you proceed with this company.
13 April 2024
Unprompted review
Reply from Fast Track Reclaim
Dear Nims,
Thank you for your review and for providing additional information when requested.
Our Terms & Conditions (T&C) are presented on screen to be read during the sign-up process and before you submitted your claims, you confirmed that you had read and understood them. The T&C do set out the contingency fee payable if a claim is successful, and you were made aware of this at the start of the process and chose to proceed.
Our collections process is automated when there is a fee outstanding and if the client has not received their refund but needs it to pay the fee, we understand this and will amend the process to take it into account, however, when a lender makes us aware that the refund has been paid, as happened with you, the fee is then payable.
A complaint will be logged to fully look into your concerns, and this will be acknowledged by email.
Yours sincerely,
Chris
Fast Track Reclaim
Popped up 5yrs later for another payday!
Was okay when I was claiming my PPI back, fees ended up being a little higher than the company that my partner used. However! BEWARE - That was 2019, fast forward to 2024 when I approached HMRC for a refund, a day after getting the cheque these guys pop-up and demand 36%. There was no input from them on this matter. If you’ve dealt with them in the past make sure you’ve cancelled all contracts with them or they’ll track you down. Did get a refund for uniform in 2021 and never heard from them. Got a union fees tax refund which isn’t even on their website this time and got multiple emails from them thankfully managed to cancel and I never have to hear from this GREEDY company again!!
15 April 2024
Unprompted review
Reply from Fast Track Reclaim
Dear Paula Mcdonnell,
Thank you for your review and for providing additional information when requested.
You initially engaged our services in 2019 to reclaim PPI and you engaged our services again in 2021 to submit tax claims on your behalf to HMRC, and this is the reason a contingency fee was charged.
A complaint has been logged on your behalf to provide a full explanation and this will be acknowledged by email.
Yours sincerely,
Fast Track Reclaim
Reply from Fast Track Reclaim
Dear Anne-Marie Mclean,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Fast Track Reclaim
Very easy to use
12 April 2024
Unprompted review
Reply from Fast Track Reclaim
Dear Mr. David Mcconnell,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Fast Track Reclaim
Reply from Fast Track Reclaim
Dear Jayne,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Fast Track Reclaim
Reply from Fast Track Reclaim
Dear Amanda,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Fast Track Reclaim
Reply from Fast Track Reclaim
Dear Dharmesh Patel,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Fast Track Reclaim
yes the company are speedy and helpful
3 April 2024
Unprompted review
Reply from Fast Track Reclaim
Dear Elisabeth,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Fast Track Reclaim
Questions displayed for quick response
Questions displayed for quick response
Questions are relevant and not a lot
3 April 2024
Unprompted review
Reply from Fast Track Reclaim
Dear Alice Gakpo,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Fast Track Reclaim
Keep sending invoices and calling
So expensive, charged me £102.70 so far and keep sending more invoices! And calling me asking for more money. The claim I received from inland revenue was only £142.65. Please stop sending additional invoices!
15 March 2024
Unprompted review
Reply from Fast Track Reclaim
Dear katherine Rooke,
Thank you for your review and for providing additional information when requested.
We are sorry to hear you are dissatisfied with the service you have received from Fast Track Reclaim and a complaint has been logged on your behalf, which will be acknowledged by email.
Yours sincerely,
Chris
Fast Track Reclaim
Vile company
Fast Track Reclaim and Joseph James Law. Vile company. They keep getting my reviews removed.
Please, please, please. Stay a million miles away from this company. Horrible. There should be a zero star option.
17 March 2024
Unprompted review
Very satisfied.
10 March 2024
Unprompted review
Reply from Fast Track Reclaim
Dear Mandy,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Fast Track Reclaim
Clarity and ease of use
Information is clear and helpful easy to follow and carry out.
8 March 2024
Unprompted review
Reply from Fast Track Reclaim
Dear Allan J Lowe,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Fast Track Reclaim
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